The Ranch Estates at Scottsdale

It has been a difficult year due to Covid-19, being under quarantine, not seeing our loved ones and programs being curtailed. Through it all, I have felt safe and content as a resident. We have an awesome staff. Each department is dedicated to our well-being, physically and emotionally. Special people, giving us kindness, pleasant greetings on a DAILY basis. As our friendships have grown I realize how important these dear people are to me. Thank you to these very special workers and management team.

Right now we are experiencing the same problems other senior living communities are having. It "is home" because the staff does try their very best, to meet all our needs. One staff member Ronda Rosenau is someone you can go to with suggestions, activity suggestions, any question you need answered. She is the "Heartbeat" of this community and such an asset. It is wonderful to know she is there for EVERYTHING. She has wonderful ideas for crafts, entertainment and outings. If anyone has a special request she is more than willing to check it out. She is the one everyone has come to depend on. She has been with our community many years and that is what makes a community. Longevity is very important for our community. Another staff member is Lisa Schutta. She too has longevity here and is usually the first voice you hear if you call or come to the concierge desk. She always has a smile on her face and a warm welcome. You can go to her for help, questions and most anything. She as well as Rondo, wears many hats. Lisa stocks the little store in front with goodies, items you may run out of and miscellaneous items like greeting cards, hats, etc. If she doesn't have what you need, she will try and get it for you. My husband Arnie and I LOVE it here and can't wait for some semblance of "normalcy" to return to our community.

Very responsive and answered all my questions regarding respite. Unfortunately there was no availability for the period I needed to care for my mother.