Woodland Heights

Wonderful spot with great personnel!! Lots of fun activities and very helpful staff.

We liked the apartment size, and the ability to bring mom's dog along with her was the most important thing. We also heard good things about being in the area for 40 years. We took the tour, and Amy, the marketing person, was great, that was the deciding factor. The transition has been smooth; the move in process was excellent. Maintenance was very helpful with the move-in. Mom enjoys the activities and her room is close to most of them. She's on the floor where the beauty parlor is. She enjoys the activities and has participated in many. Mom looks at the calendar regularly to see what activities are planned. We are very pleased with mom's apartment, and the value of what we get for the price. Everything has been very good.

I moved into this community because I thought it was the most attractive building I had seen and I knew it had a good reputation in our community. I think the price is reasonable and everything that I have asked management for I have gotten some attention about. The food is very good. We have a new chef and he is doing a very good job. The service is generally very good. Most of the time it is quick, pleasant and effective. The housekeeping is fair and the grounds are maintained well. I used the transportation one time and it was very satisfactory.

If I ever have any concerns, I go to management and address it and they take care of it within a day. They're respectful and if they don’t know, they'll seek someone that does. The housekeeping is excellent and the healthcare services are good, they take care of her medication and they give it to her regularly and it seems to be on schedule. They encourage the residents to participate in things all the time, each week they have some main event and try to get the residents to participate.

My mom has lived here a little over a year. The main person that I deal with in managment, Ellie, is awesome. She is quick to respond to questions either by phone or text. The floor staff has a lady named Brittany on mom’s floor that does an awesome job in making sure things get done. The activities seem pretty good to me. The air conditioner went out in her room and maintenance was there and working on it within 20 minutes.

I have lived her for over 13 years and I am very happy here. I have a very large apartment. The housekeeping services are wonderful. They come on the day scheduled and my laundry gets done that day as well. I am satisfied with the dining, activities and maintenance services as well. I am fortunate I can live here and this is my home.

The management seem to do a good job and the servers in the dining room always ask us what we want. The servers do what we ask them to do. This community has a variety of things available to do. The housekeepers clean my apartment well and thoroughly. Everything at this community seems up to snuff and well taken care of. The transportation department is timely and gets you where you are going.

I just didn’t like my mom being away from me, I just wanted her back with me, so we moved her out of Woodland Heights. The caregivers were wonderful, they really were. The entertainment and singers the activities people brought in were excellent. When she first went over the food was excellent, really, really good. The maintenance was excellent. Mr. Dodd, the maintenance man, was wonderful, efficient, and friendly. I think the head management is a really good group. I'm sure the price was average with the others. It was one of the nicer places we looked at, and they're a real nice bunch of people.

We recently chose Woodland Heights because it impressed us the most when we toured communities. We're satisfied with the services and accommodations provided, management answered our questions and were accommodating; my mother enjoys the dining and they seem to have a lot of activities. In terms of cleanliness, I am satisfied with her apartment cleaning and they wash her sheets, so housekeeping has been satisfactory as has maintenance with providing us with flatbeds during the move-in so that was very helpful. Regarding her care, all the caregivers are great. They're respectful, knowledgeable, accessible and responsive to her needs so I am satisfied with the decision with made.

I moved my father in because I had three or four options and when I went in I spoke with Susan in sales and I liked the place really well. The services I liked, and then I met with her and Pam in finance. The final thing that made the decision is if my father needs more care, a skilled nursing community is across the street. Another reason we moved in was I loved how the grounds and common areas were kept up. It's great, the community is really clean. Housekeeping keeps his laundry washed and so forth, and if anything goes wrong the care staff always call me and lets me know things. My dad says the food is very good, maintenance has been very helpful, and if my dad was the type to participate I'd say the activities are pretty good. From what I have seen, seeing the activities staff at the different holidays, they do a very good job. Everybody so far thinks his room is awesome. If I ever have an issue with cleaning, housekeeping gets right on it and takes care of it. The caregivers, the aides there, if there's ever an issue they're also right on it. I am very satisfied with the value we're getting so far.

The community was chosen for my client based on the managements answers to all of the family's questions. The community looks clean, it's lovely, and I think the healthcare staff is very thorough. The Administrator is very young and seems to be intense about taking care of everyone out there, she is always in motion. The maintenance staff has been very helpful and housekeeping has kept his room very clean.

We really liked the natural light, it was just a light and airy place, Amy was very friendly, the lady we met who showed us my mother in law's apartment was very friendly. We were just overall impressed with our first impression seeing the place and speaking with Amy. The housekeeping has been really good, that's something we're really enjoying and that impressed us about the place initally too because we looked at another place that wasn't as well kept. We feel very safe, it's very nice.

Overall, I think this is a beautiful place. Mom has lived here for a little over a year. We are pleased with all the different service departments. Elly, in maintenance, has been wonderful. If we bring anything to her attention it is immediately taken care of. I think they fix the things they can and have been honest about the things they can’t. The woman who is in charge with the whole place I can't say enough about her. She has put us in touch with people who have come in and helped mom. Everybody I've met personally I really think a lot of, that is reasurring.

I just can't think of anything that I don't have that I wish I had. I am kind of prejudice, I just love this place. I call it my home. I am very happy with all the services that are here for me and my use. I especially like the transportation service because it allows me to go places in my wheelchair. All you have to do is put it on a work order and pretty soon it is fixed for you if you need. I wouldn't want to go anywhere else. I feel safe and comfortable in my apartment.

They are treating me well and I have been happy with the room service. I am very satisfied with it. They bring it on time and it is good service. The quality is fine. I really like the girl who has been recently helping me. They do my towels and linens but not my personal laundry. They do a good job with the towels. I like the way they fold them. I like my apartment very much.

I like the manager and I'm sure she is doing a good job. She is very nice. We have a wonderful activities director. Everything she does is tops. She is the smartest girl I have ever seen. I am 99 years and I can't keep up with all she does. The activities are entertaining and they are very much so well put together. I've been here fro 16 years and I'm satisfied.

This community is running well. Management has been respectful and knowledgeable to me. The residents all seem to love yoga. The community seems to have plenty of activities. Housekeeping does a good job for me. I have had no problems with the housekeeping. Maintenance has always taken care of any problem I have had in a timely fashion. This past winter my heater went out and it took them several days to fix it. During that time, they gave me a portable heater. I felt like they were doing the best they could with the weather and the conditions at the time. I was sensitive about it and they did fix it. Transportation is excellent and I have not heard complaints about them.

They have a nice variety of activities available. They have exercise classes, a nice library, bingo, water aerobics, outings to shoppping centers. The activities are one of the best things about it. We have some entertainment come in from the outside. We are satisfied with the amount of outside activities that we have. I believe the departments are all doing fairly well. We have already recommended it. We like it enough and respect it enough and think that there is evidence that there will be improvements in the areas that we feel need improvements.

The activities are excellent. Our activities director always has something going for us to do if we care to participate. The head of the housekeeping is excellent and has been here for thirty years. She works over time to try to make everything right for everybody. Transportation is excellent. When we call to be picked up she comes as quickly as she can and we never have to wait too long for her. She helps us in and out of the bus. I would recommend it mainly because of the residents. We are all compatible and it is like one big family.

The value is excellent. My mom really gets her money's worth. She is extremely safe and very comfortable. She can control the temperature herself and she is very pleased with that. The management team is doing a wonderful job. Mom seems very pleased with the activities. They do Bingo really well. My mother is a card player and she has found several people who like to do what she does. The Happy Hour that they have Monday through Saturday is very well attended. They also offer snacks for the seniors at the Happy Hour. It is a really nice, quiet atmosphere. She's very pleased with housekeeping. They listen to my mom and do what she asks. You can't ask for much more than that. They have gone above and beyond on a couple of occasions as well.

My father is in the Memory Care unit, some of the activities happening there don’t happen in the other unit. Yvette is the main nurse, she's particularly good. Housekeeping takes care of his laundry and his clothes. Dining has also been good. I like the food. Nila in management is particularly good. She is kind, considerate, caring, and she really cares about the residents. It's expensive all over, and this community has one of the better prices.

They do a good job coming every week to clean my room. They offer many things to participate in, but I am not really one to participate. I think the value is good. It's not perfect here, but I'd recommend it.

I think the management has a good attitude and they are very respectful. There are many activities and it's a good variety of options and ideas. I think they're very well attended. Although my mother has not used the transportation much, the times she has everything has gone just fine. They are going under a renovation, which is nice.

There is always something for you to do that is interesting. The housekeepers are good. I wouldn't expect any more than I get. They come when they say they're going to come, and they're very nice. I had a leak under my sink, I reported it, and I thought I'd have to wait a few days or a week, but that afternoon somebody knocked on my door, said my garbage disposal was leaking, found a new one, and put it in that day! I personally don't have any problem with maintenance! Transportation is excellent. Cinda, the girl that does that for us, is very courteous and helpful. She has a good attitude. One thing I would say about this place is that the people who work here are very nice and very concerned. I've never asked anyone who works here about anything that they haven't been very nice to me about. I think the staff here is very good and very concerned about the residents.

I think the value is fair for the services received. The vehicle is in very good condition, the van is new and the bus is pretty comfortable for a bus. The housekeeper is very good. There are so many different things available for the varying interests. We have an outstanding activities director, her name is Keely. The maintenance team is on top of things, any small problems I've had they take care of right away. I think all the services are pretty good here.

We waited a year to get the apartment we wanted but it is perfect. Keelie is the best person on staff. She is the activities director. She varies all the activities. She tries to do a little bit for everyone. She is open to anything we want to do. She does an excellent job. The main housekeeper does a very good job. If there is a problem she makes it right. There is always someone constantly cleaning. You never go into a room that is not taken care of. They just bought a new van, and that has been good. All in all, I think they are doing everything well.

I like the management a lot. We really enjoy the layout here and have commented many times that it's all we need. The activities are great. Keely is a very good Activities Director, she is super. I really like the personality of the fellow that cleans and Sandra in charge of laundry is super. They have done a good job renovating the inside of the building. I really am pleased with how things are going here.

They have things planned for us all the time, they have good meals, and I've just been very pleased. If you put in a work order they're good about doing what you ask them to do. I don’t believe you'd find a better place anywhere. I would recommend it in a heartbeat.

Ellie is very responsive in the management office. The activities are fantastic. The Activities Director has something going every day. There are multiple activities. There is Lunch Bunch every Friday and some of the activities are off site, Linda is great. Genta is always on time; she is polite and helps you get in and out of the bus. Now we have the van and that is a nice change too.

They do a great job of managing the community and do everything well. The food is good and the dining room is just wonderful. They do a good job at cleaning and making beds. Maintenance is good as well. All in all, the value is good so I'd recommend it anytime.

I think the price is probably a good value based on other places we looked at. The management team all seems very nice, responsive and attentive. My parents are enjoying the dining. My mom has done yoga, a movie and a Spanish class. My dad enjoys more coffee and talking with the guys. The housekeepers are coming in to clean regularly. Maintenance responded immediately when called. There are places to sit and a nice view of the surrounding neighborhood. I think they're happy with how things are going.

We needed a better fit for her care, and we wanted to stay in close proximity to her. After a walk through and meeting with the marketing director, we really liked it. It was a much better fit for her needs. Overall, we're very happy and thankful we made the decision to transfer her there. The dining room is the best, we love it. The food is excellent, there's enough of it provided, and the presentation is great. The maintenance staff goes above and beyond and handles things that aren't in their job requirements.

We've had family members there in the past, one currently, a lot of family friends there as well. Ellie, in management, is wonderful. There are plenty of activities available. The entire facility is very nice and clean. Maintenance has been very helpful. We're very pleased.

The day time nurse, Rhonda is fabulous. She's very helpful and responsive. I do see plenty of activities going on in memory care whenever I go in. My mom's happy there, Yvette in the activities department makes them happy and makes them laugh. She's excellent, really great. They're taking care of everything. As far as a private facility, I think it's fair.

I believe the price is fair for the services. The management team is very nice and polite and does a great job. I think they do a good job with having to serve so many people with different dietary needs. They are always fast and efficient with the service. My mother-in-law loves the Bingo and outings they do. They always take them out to eat to different restaurants. She's very happy with the transportation services. The buses look fairly new and clean and seem comfortable. Everybody has been very nice to us over there. Anytime we've had questions, they have answered them for us. It's kind of like a cruise ship on land; it's a great place to live.

They were safe in the regards of locking the facility. The quality of food was fine. It seemed to be on time. I think the activities were pretty average. I think some of them were very kind and gentle and knowledgeable.

I've been at Woodland Heights for a little over four months now. I think that the activities wonderful, I just can't participate. I am legally blind now and so it is hard for me. I have played Bingo and some of the other things they do for us, and it sounds to me that they do a lot for the residents. I don't have any problems with housekeeping or laundry and whenever I need any assistance the maintenance can help. I would recommend them because anywhere you go is going to have some problems.

We chose the community because my friend had friends there and liked it. Her aunt lived there many years ago and so far we have been very pleased with it. We have no complaints. The dining and activities and good and the laundry is doing well. We're pleased.

FamilyAssets looked at 17 reviews and calculated that Woodland Heights has a weighted rating of 4.564 which makes it the #3 ranked community within 25 miles of Little Rock, Arkansas.