The management has been very responsive the entire time my mom has been here. They do an excellent job with the housekeeping and laundry part of the operation. They have had some outstanding maintenance people since we have been here. They are very quick to fix anything. We are very fortunate to have Doug Kelly as the director of health and wellness at the facility. He has really upped the game of the medical technician staff. He and the staff have been phenomonal with the care of my mother and the administration of the medications that she has to get. That is the most outstanding aspect of the operation at Windchime of Chico.