Villas at Sunset Bay - Memory Care

Based on 58 reviews | Highly Rated Community in New Port Richey

7423 Kauai Loop, New Port Richey, FL, 34653

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4.5

Excellent

Villas at Sunset Bay - Memory Care is a senior living community located in New Port Richey that offers senior living and care services.

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Overview

Ratings Breakdown Based on Online Reviews

  • Excellent

    57%
  • Very Good

    21%
  • Average

    3%
  • Under Average

    6%
  • Poor

    13%

Category Ratings

    Villas at Sunset Bay - Memory Care Price

    Estimated Monthly Cost of $3,045

    The above price is calculated based on average state costs, amenity information and online ratings. This price assumes some level of extra assistance, if no extra assistance is required, then the starting price would be less. To get an accurate monthly rate, click the button below:

    Detailed Information

    From The Owner

    Our In the Moment® program is thoughtfully designed as a team-approach to care delivery. We describe what we offer as Memory Support because we’re intentionally shifting away from outdated Dementia care practices and into a hospitality model.  We recognize that each person we are privileged to serve is both unique in their life history, as well as in their Dementia journey.  We understand the importance of a scheduled rhythm to each day. However, we also encourage our team members to slow down and embrace the impromptu moments that happen as well.  We find it’s the spontaneous moments that have high impact for both the care giver and the care receiver.  Living In The Moment, is the greatest gift we can give to anyone we serve; during their journey.   Click on the photos below to learn more about how our signature In the Moment® approach combines a specialized Lifestyle & Leisure program, a holistic approach to nutrition and wellness, and six principles of overall well-being to cr… Keep Reading

    Contact Information

    Community Website

    (727) 513-0798

    7423 Kauai Loop, New Port Richey, FL, 34653

    Rankings & Reviews

    FamilyAssets Reviews for Villas at Sunset Bay - Memory Care

    We have 58 review(s) for this provider.

    Review avatar

    Joan Clever

    12 Dec 2019

    Mom started doing more activities recently. There's painting, crafts, bean bag toss, dogs, and bingo. The food is very good, and the dining room staff is great and accommodating. Housekeeping is always excellent. Maintenance responds quickly. The caregivers are very accessible. They check on mom, and answer my questions right away. I think the value in this place is pretty good. I'd recommend it in a minute to anybody. It's a great place. I am happy with everyone there.

    Review avatar

    JoAnne Norton

    12 Dec 2019

    Management has been a lot of help, and the caregivers are very efficient. The food smells good, and my mom likes it. Housekeeping is very good with the cleaning. It is very nice. She had her TV installed and needed her shower fixed, which maintenance did immediately. I haven't had any problems. We are very happy with this community.

    Review avatar

    Carl Lewis

    12 Dec 2019

    It's a wonderful place. I can't say enough good about it. He's got a doctor that's working with us to give him medication to make him feel better. I don�t have any problems with the housekeeping. I swa the activities room, and I saw that it's bright and happy and open. I sat in on some of their activites, and the activities girls are just wonderful. They engage the residents and they have a nice variety of things for them to do. The food looks delicious, and it has a nice variety to it. The management team has been wonderful. I think that they're very friendly, but they're also very professional and very concerned about your loved one. I think that they have really made Carl and me very comfortable. Their smiles and caring attitudes are wonderful.

    Review avatar

    Barbara Murray

    12 Dec 2019

    The care givers have been great to my mother. Management is going a great job and maintenance is great too. Her apartment is beautiful. She loves the entertainers who come in and sing. She is safe there.

    Review avatar

    Molouk Yousefian

    12 Dec 2019

    Management is pretty good and the food is tasty, my mom enjoys it. My mom doesn't really get involved in the activities but the ones I have seen seem to be good. Sometimes they bring in a dog and they'll have singers for entertainment.

    Review avatar

    Pedro Luis Rosado Guzman

    12 Dec 2019

    My dad has been there for a few years and I have no complaints. We're very happy there, I've never encountered a problem there. The environment is clean and I can't complain about my dad's stay there. My dad has never complained to me about the food. My dad is participating in different activities and he seems to enjoy it. Maintenance has been helpful if we ever need anything.

    Review avatar

    Joan Gundersen

    12 Dec 2019

    My mom is always very happy with the food. I haven't needed the maintenance much but when I have they are helpful. Everything always looks really good and well kept. The care givers are all very nice.

    Review avatar

    Patricia Sparling

    12 Dec 2019

    I chose Villas at Sunset Bay for my mother because when I went in to see it, it was clean, staff made eye contact and of what I saw with their inter-reactions with other residents, they were kind and gentle. The healthcare staff are very, very good and I like the fact that some of them have been there 3 to 5 years, so maintain to keep their staff. Prior to moving in, management was very professional, addressed every question and called me back, so it's been an excellent experience. I am thanking God that I found people who love her, hug her and even though she is like a baby now, the affection is really important and I feel comfortable knowing that they're doing that.

    Review avatar

    Mary Ann Titone

    12 Dec 2019

    I did a lot of research and The Villas just exceeded expectations, they really just care, and I didn't get that from all the other places. Management greeted us with a smile the first time we walked in there, they showed us around and spent two hours with us, they explained everything they do, how they handle each patient and watching them, they knew everybody's names. There was just such a positive surrounding and feeling, I'd want to stay there, they're just loving. They're doing their job and just going over and beyond in a loving and caring way. The food is delicious, they would cook you something else, whatever you were in the mood for, the chef came out and greeted us and asked us what we thought of the food, which was pretty amazing, and they give a lot of dignity to the residents that are there. We were there playing bingo, they do bible passages, and they connect with everyone. When you go to the Villas, it's lovely, it smells lovely, you don't feel like you're in a facility, you feel like you're in a community. Everything is clean; my mother's room is always spotless. The healthcare staff goes above and beyond, they chat with you, and they�re just amazing.

    Review avatar

    William Scully

    12 Dec 2019

    We chose this community for my step-father because of the location, secureness and activities offered. He seems to like the food very well. As far as I have seen from the care it has all been okay.

    Review avatar

    James Arledge

    12 Dec 2019

    I have a lot of optimism and I feel that it is a tremendous decision that I made to bring him here. The move here has been an excellent decision. They are doing their job and they are doing it well. The management has done an excellent job or I wouldn't be there spending my money. It is very good food and very good staff. I am very pleased compared to other places that I have eaten. It is the only place that I will go for my own lunch. I know there are a lot of activities and they are very focused on activities. In regards to the maintenance, what I have seen has been good. The elevator works. The facility seems to be clean and organized. The care is what my dad needs the most and when he needs it he gets it. It has been a 2000% improvement from the other place. I have high expectations that if my dad has a problem he is in good hands here. I want to thank them for having a dedicated facility. As I became educated I realized that this is exactly the place that he needs to be. They are not providing a babysititing place. They are providing a pyschological, safe home in the mind of their client. They are figuring him out and allowing him to have a much better life in the moment.

    Review avatar

    Patrick O'shaughnessy

    12 Dec 2019

    We looked at some communities and felt comfortable moving dad in here. It's very clean, inviting, and the people are wonderful. We felt very comfortable and we still do. We have had no problems so far. We like the food. When we told them what he liked the servers and kitchen changed it up. I think there is a large array of things. We're working to get dad interested in them, we liked that they bring dogs in, because dad was a dog handler in the army. They went above and beyond to find a German shepherd for dad to play with. It was a big dog, not a shepherd, but she tried. The Activities Coordinator goes above and beyond. We have been more than happy with housekeeping and laundry. My dad messes up his room and they're trying to keep it clean. Maintenance helped us move everything in, set up his TV and the call button boxes. It feels like a nice hotel and the outside areas are very nice. The care givers have been wonderful, more than wonderful. In the beginning they would text us and text pictures to let us know what he was doing and I really like that personal touch. It's like being with family, they treat us all well. We feel more than blessed with what we chose for him. He is safe, we feel comfortable with him there. We feel he's getting his money's worth and we feel comfortable with him there.

    Review avatar

    Margrit Bork

    12 Dec 2019

    She feels comfortable here and even says at times when we have her out that she can't wait to get back home. I think the management team has a good handle on things. I appreciate the fact they always know her name, what is going on with her and where she is at in the building. She has a substantial amount of food available to her. Anytime she decides to go down and is hungry something is available and it is good. They have a great amount of activities offered to them. The care staff is very cautious about how they handle her. They greet her at the door and it if it is late, will bring her back to her room and help her get ready for bed. The care and nursing staff has been really good and very nice.

    Review avatar

    Matilda Bandino

    12 Dec 2019

    After a year mom moved out, we needed a different level of care. My mom was happy with the food, very, very happy. She ate it all. I had food there, it was very good. The servers know everyone and what they like. There was always an activities calendar posted in her room. The calendar was always full, there was always something going on. Anything that needs attention, maintenance were very good on that. I wasn't there when mom left, her last day, but I can tell you the care staff that were there set my mom off because they were all crying. That made me feel good, it means a lot how much mom meant to them. Overall we're happy.

    Review avatar

    Norma Peterson

    12 Dec 2019

    Sophia kind of talked me into it, she was and still is very helpful, she took my mom under her wing and I get more reports from her than anybody else. Management has always answered my questions, Laura has been a big help, they all help, Sophia and Betsy were a big help. The food I've had there has been good and they have a big calendar of activities at the front desk with what's going on. The housekeeping is great from what I've seen and the maintenance is good. Everybody has been very respectful and friendly to everyone.

    Review avatar

    Barbara Murray

    12 Dec 2019

    My mother recently moved into Villas at Sunset Bay and so far, I like the value being provided. Management is doing well, the dining service is great and the food quality is satisfactory. The activities are good and well planned, the maintenance of both the building and her apartment are satisfactory. The cleaning is great and laundry is being kept with, so there is consistency with housekeeping. Regarding her care, the care staff seems to be doing great with taking great care of my mother, so overall it's been a good experience for her thus far.

    Review avatar

    Geraldine Ward

    12 Dec 2019

    I chose this community for my mom because we took a tour a couple of times, we spoke with Sophia, the sales director, and we were impressed with what she told us. We went with it and we've been happy since my mom moved in, things seem to be going well. Management has been very responsive with any questions we've had and they've kept us informed every step of the way. Everything looks clean and well taken care of. It seems like we're getting a good value for the money being spent. We've been very happy with the whole experience and my mother seems very happy which is very important.

    Review avatar

    Richard Metzkes

    12 Dec 2019

    I have been married to my husband for a long time and you feel guilty when you put somebody some place like that, but I know he is being taken care of well at Villas of Sunset Bay because the environment is safe, bright, and cheery and feels like a hotel. The management is pretty much on top of things, they address my concerns and their marketing people are excellent. Everything is freshly cooked and the dining department doesn't use frozen vegetables. If there is something on the menu the residents don't like, they have other options, so they're very accommodating. The cleanliness of the place is great and so far, there hasn't been any repairs needed. I have only asked the maintenance department to hang a television on the wall and that was done promptly. With regards to his care, the medication is taken care of promptly and the staff is all loving, patient and hugs the residents. Everything is locked down and my husband can wander the halls without getting in trouble. There is nothing lying around and the cabinets are locked, so things like that are good. Overall, I have sent several people to tour the community and they were all very happy.

    Review avatar

    Donna Minton

    12 Dec 2019

    It was the best place, the people seemed like they cared. The dining is very good, the activities staff is very helpful and the healthcare staff is very conscientious.

    Review avatar

    Alfredia Sardella

    12 Dec 2019

    I definitely think it's a good price. The dining staff was very attentive to my mom and she really enjoyed the food. The woman in charge of activities, her personality is amazing, she's joyous to be around and the people love her, she's very interactive. Maintenance was very good whenever I had an issue, the people there are so kind.

    Review avatar

    Robert Vaughan

    12 Dec 2019

    My dad moved into this community because a friend of mine had her parents there. She told me about it and I really liked it when I checked it out. The people were very nice. Management is really helpful and makes sure you understand the services. They actually have a lot of good choices and good food. The servers are nice people. The activities director is super nice and outgoing and there is something going every day. This is the cleanest home that my dad has been in and the building is very nice. The caregivers are wonderful and they love my dad. They keep him clean and do a real good job.

    Review avatar

    Mona Miller

    12 Dec 2019

    We shopped around and I would say the rates here are very fair. Betsy, the Director, I just love her to death. She is not someone who just sits behind her desk. She is there during the day and at night. She has spent a lot of time with my mother and I have seen her interact with other residents. It is like they are her family. If I am taking her out for the day, the staff will talk to her and make a special interest in telling her to come back. I like that there are options to choose from on the dining menu if you don't like what they are having. I think the activities they offer are good. They are good about getting her to go down and try some of the activities. As far as housekeeping, her room is satisfactory. I am happy with it. They make sure her sheets are changed every week and her room looks fine. There is one aide there named Lupe and my mother absolutely loves her. Even if mom isn't on her floor that day she will go by and see her to say, 'Hi.' Overall, we are very happy with it.

    Review avatar

    Raymond VanMarter

    12 Dec 2019

    I drove eight or ten miles north and south from where I live and this was the best place I saw. The housekeeping is fairly clean when I go in there. The one girl that is there now has been there for over a year and they have set up a routine. Maintenance does a pretty good job of maintaining the community. The transportation is pretty good. You just have to have your appointments on Tuesday, Wednesday or Thursday. Management is good about helping get appointments made with the doctors. My dad likes the live music they have come in for activities at different times.

    Review avatar

    Joan Clever

    12 Dec 2019

    My mom was in rehab and the doctor next door mentioned the place to me so I went over there and really liked the place. The administrators are great there, everything I ask them, they help me with and they're very, very friendly, I love the way they treat the people there, they're just really great. The food is wonderful, of all the places around here, the food here is probably the best and other people that come to visit say that too, the food is excellent. They're just all really nice people. I know the Activities Director and I like her a lot, there's always something going on in the afternoon, they play bingo and cook. The maintenance has been great, it's really clean. The care is great, I love all the aides, a lot of them really love my mom and she likes them a lot, they're really good with her.

    Review avatar

    Jeannine Alyward

    12 Dec 2019

    The management team is very good. The food is great and the service is very good. I have no complaints about the laundry because my wife always has clean clothes.

    Review avatar

    Susan Flowers

    12 Dec 2019

    My husband and I moved my mother-in-law into the Villas because of how friendly the staff was, as well as price. The caregivers are always so friendly and nice. They seem to be very kind, attentive, and caring to every resident; that is kind of why we picked that place. Nat, the maintenance dude, before move-in he was spot-on phenomenal. I had one meal there that was good, and I have seen some activities going on and they look pretty good. My mother-in-law is safe and comfortable, and her apartment is kept very, very clean by housekeeping. My husband and I are really satisfied with the value we're getting.

    Review avatar

    Mary Sue Solomon

    12 Dec 2019

    We chose Villas at Sunset Bay because it seemed more of an active community. A lot of the residents were up and about and engaged in the activities that were going on and they were all happy. The management has been very receptive to us and very down to earth explaining everything to us. They have been extremely helpful. The food is really good. The wait staff is all really sweet and wonderful. The activities are very doable and appropriate for the audience. The maintenance staff is very helpful. The healthcare staff is doing great. They are really working hard to keep her busy and active and engaged.

    Review avatar

    Molouk Yousefian

    12 Dec 2019

    I got a recommendation from another community; that's why we moved my mom in. I was speaking to the Director there and it was too expensive and far from me, so she recommended the Villas. I think the management is really great, the managers are on top of everything, and they communicate with you. I think the food is good and the building is kept up well, and the housekeeping is pretty good. The Villas has good activities, the entire building is clean, and my mom is safe and comfortable in her room. Overall it's pretty good.

    Review avatar

    Alfredia Sardella

    12 Dec 2019

    My mom just movd in and has had Alzheimer's and her caregiver fell ill. I had to find a place that was clean and safe, and I felt Villas at Sunset Bay was that. The caregivers have been able to do things for my mom that I've been unable to do in probably four or five years. I'm really impressed. Especially since she's happy. The management team is very personable, and understanding, and they seem to have recognized mom's strengths and weaknesses almost immediately, which was a comfort. The activities are excellent. I've been there when they're dong activities in the common areas or down on her floor and it seems like the people there are very involved with it. The Activities Director they have there is just a gem, she's great with people. I've watched my mom eat there, and she won�t stop eating. So I would say she's enjoying what they're serving her. Anytime I've gone there and told them I needed a new light bulb or something, Maintenance was there in seconds to help. Compared to other places I looked into, I think it's a good value.

    Review avatar

    Richard Newnham

    12 Dec 2019

    When moving my husband in they explained everything. The price is right. It's great, everything's good. Its spacious enough and everything you would want. The staff have all been very pleasant and helpful. His room has always been clean and everyone has been helpful. As far as I'm concerned it's been perfect.

    Review avatar

    Judy Anderson

    12 Dec 2019

    I think the value is good. I'm amazing at their patience. The lady that takes care of my mom has gotten to know her pretty well. Maintenance was willing to way more than I needed them to do. From the few times I've been there I'd say the housekeeping is spot on.

    Review avatar

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    08 Dec 2019

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    Review avatar

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    Review avatar

    Howard Acker

    Verified Review
    08 Jan 2019

    Well orangized, staff is great!

    Review avatar

    Allan Cruickshank

    Verified Review
    03 Jan 2019

    Top Notch Facility, Great staff that are friendly,caring and knowledgeable!

    Review avatar

    Debbie Olsen

    Verified Review
    02 Jan 2019

    Very helpful with my mother even though she is there for respite care.

    Review avatar

    Carl

    02 Jan 2019

    The community is clean and smells of fresh cooked food. While in the community, staff, visitors and residents smile and see very happy. The staff are incredibly aware of each residents needs and how to communicate with each person individually. I have not been in many apartments, as my visits do not include individual apartments, but what I can see from the hallways is clean, bright with natural light and the beds are always made. Each apartment looks resident furnished, which is really nice and shows each resident's individual taste. Additionally, the shadow boxes outside of each apartment give you a little glimpse into each resident's life. There are plenty of areas to read, talk to other residents-guests, play games and listen to music that plays throughout the community. During a couple of my visits, I got to see entertainers, therapy dogs, candle making and exercise classes. It looks fun and the residents seem to really enjoy living there.

    Review avatar

    Carl

    02 Jan 2019

    The community is clean and smells of fresh cooked food. While in the community, staff, visitors and residents smile and see very happy. The staff are incredibly aware of each residents needs and how to communicate with each person individually. I have not been in many apartments, as my visits do not include individual apartments, but what I can see from the hallways is clean, bright with natural light and the beds are always made. Each apartment looks resident furnished, which is really nice and shows each resident's individual taste. Additionally, the shadow boxes outside of each apartment give you a little glimpse into each resident's life. There are plenty of areas to read, talk to other residents-guests, play games and listen to music that plays throughout the community. During a couple of my visits, I got to see entertainers, therapy dogs, candle making and exercise classes. It looks fun and the residents seem to really enjoy living there.

    Review avatar

    Sherry Smith

    Verified Review
    02 Jan 2019

    Review avatar

    jim Seaman

    Verified Review
    19 Dec 2018

    Wonderfull facility with very competant Aids & nurses. The Villas has a very warm vibe with a family type environment. MY FATHER IS BLIND AND HE IS ALWAYS INCLUDED IN THE ACTIVITIES, AND TREATED WITH DIGNITY. EVERY WORKER THAT I DEAL WITH AT THE villas understands that each resient is entitled to hapiness and compassion.I would recommend this facility to anyone, the staff is competent, the food is good and medications are handled professionally. WHAT MORE CAN YOU ASK FOR CONSIDDERING THE great one of the family feeling you get while living there. First class top notch facility.My dad adores his aids and has come to love them as though they are family, enough said.

    Review avatar

    Jim Seaman

    Verified Review
    19 Dec 2018

    Review avatar

    Ralph Lashway

    Verified Review
    17 Dec 2018

    Awesome place to me!

    Review avatar

    Jeannine Alyward

    Verified Review
    12 Nov 2018

    The management team is very good. The food is great and the service is very good. I have no complaints about the laundry because my wife always has clean clothes.

    Review avatar

    Susan Flowers

    Verified Review
    07 Nov 2018

    My husband and I moved my mother-in-law into the Villas because of how friendly the staff was, as well as price. The caregivers are always so friendly and nice. They seem to be very kind, attentive, and caring to every resident; that is kind of why we picked that place. Nat, the maintenance dude, before move-in he was spot-on phenomenal. I had one meal there that was good, and I have seen some activities going on and they look pretty good. My mother-in-law is safe and comfortable, and her apartment is kept very, very clean by housekeeping. My husband and I are really satisfied with the value we're getting.

    Review avatar

    Joan Clever

    Verified Review
    07 Nov 2018

    My mom was in rehab and the doctor next door mentioned the place to me so I went over there and really liked the place. The administrators are great there, everything I ask them, they help me with and they're very, very friendly, I love the way they treat the people there, they're just really great. The food is wonderful, of all the places around here, the food here is probably the best and other people that come to visit say that too, the food is excellent. They're just all really nice people. I know the Activities Director and I like her a lot, there's always something going on in the afternoon, they play bingo and cook. The maintenance has been great, it's really clean. The care is great, I love all the aides, a lot of them really love my mom and she likes them a lot, they're really good with her.

    Review avatar

    Mary Sue

    Verified Review
    07 Nov 2018

    We chose Villas at Sunset Bay because it seemed more of an active community. A lot of the residents were up and about and engaged in the activities that were going on and they were all happy. The management has been very receptive to us and very down to earth explaining everything to us. They have been extremely helpful. The food is really good. The wait staff is all really sweet and wonderful. The activities are very doable and appropriate for the audience. The maintenance staff is very helpful. The healthcare staff is doing great. They are really working hard to keep her busy and active and engaged.

    Review avatar

    Molouk Yousefian

    Verified Review
    09 Oct 2018

    I got a recommendation from another community; that's why we moved my mom in. I was speaking to the Director there and it was too expensive and far from me, so she recommended the Villas. I think the management is really great, the managers are on top of everything, and they communicate with you. I think the food is good and the building is kept up well, and the housekeeping is pretty good. The Villas has good activities, the entire building is clean, and my mom is safe and comfortable in her room. Overall it's pretty good.

    Review avatar

    Vernita Whitaker

    Verified Review
    07 Oct 2018

    0

    Review avatar

    Alfredia Sardella

    Verified Review
    11 Sep 2018

    My mom just movd in and has had Alzheimer's and her caregiver fell ill. I had to find a place that was clean and safe, and I felt Villas at Sunset Bay was that. The caregivers have been able to do things for my mom that I've been unable to do in probably four or five years. I'm really impressed. Especially since she's happy. The management team is very personable, and understanding, and they seem to have recognized mom's strengths and weaknesses almost immediately, which was a comfort. The activities are excellent. I've been there when they're dong activities in the common areas or down on her floor and it seems like the people there are very involved with it. The Activities Director they have there is just a gem, she's great with people. I've watched my mom eat there, and she won’t stop eating. So I would say she's enjoying what they're serving her. Anytime I've gone there and told them I needed a new light bulb or something, Maintenance was there in seconds to help. Compared to other places I looked into, I think it's a good value.

    Review avatar

    Judy Anderson

    Verified Review
    07 Aug 2018

    I think the value is good. I'm amazing at their patience. The lady that takes care of my mom has gotten to know her pretty well. Maintenance was willing to way more than I needed them to do. From the few times I've been there I'd say the housekeeping is spot on.

    Review avatar

    Richard Newnham

    Verified Review
    07 Aug 2018

    When moving my husband in they explained everything. The price is right. It's great, everything's good. Its spacious enough and everything you would want. The staff have all been very pleasant and helpful. His room has always been clean and everyone has been helpful. As far as I'm concerned it's been perfect.

    Review avatar

    Lilith Geohaghan

    Verified Review
    22 May 2018

    There is a new executive director Betsy. She has come in and made some improvements and I think she has done an excellent job in turning things around there. The housekeeping has improved from what it was before. I never say that I am coming and I have been there the past three days and it has been very clean. They hired some new staff there and the new people are professional. It is good to see my mom happy. She seems to be doing well .When I first came I spoke to Laurie Oken. I brought my mom there because of Laurie, she was so professional and on top of things and knows everything. I was really impressed. Betsy said that Laurie hired her and I can see where the influence came from. I think the trajectory is going in the right direction but I know you can't do everything in one day.

    Review avatar

    Richard

    Verified Review
    10 May 2018

    The services are going great. It's a very nice facility, everybody's friendly. Everyone knows my husband's name and mine. The dining service is great. The management staff is always available to me and will talk with me. I've participated in some of the activities. Last week I donated two teapots and twelve cups and saucers for the tea party, and brought in cookies and cake. All in all, the price is great and so are the services.

    Review avatar

    Bonnie Gillis

    Verified Review
    10 May 2018

    The people were nice and it was local to where my mom was. We looked at a few places, and this just had a nicer feel to it. Also, it's Memory Care only, not a mix of levels, and we liked that. It's also affordable. I have been very satisfied with management. They've been informative and have lots of good advice. They worked things out nicely for my mother. Any time we need anything we text or call management and they're available. The food is good. I had dinner there one evening. The food was nice, the servers were good, no complaints at this point. As far as I know, housekeeping and laundry is working well. So far, so good. It's still early in the game, but everything has been good.

    Review avatar

    Carlos Carmona

    Verified Review
    11 Apr 2018

    I am absolutely getting a good value. Management is very communicative; they give me the right information. The administration has been great in every aspect from the beginning. My husband enjoys the food, and I've tried it, it's very good. He did his first activity this week, the caregivers came and got him, and he had a ball. The activities give him more freedom; in Memory Care they're great. Housekeeping and laundry is excellent. Outside and inside of the facility is great. His doctors come to see him there, which is great. I can see the staff has genuine concern for him, they treat him like he's family, he's up to date on medications. The doctors that come really keep up on what's best for him, and that shows with them and the staff. I've already recommended Villas at Sunset Bay to a couple of people. I am extremely pleased to have found a place that understands his disease. To me it feels like they have my husband in mind all the time. There are a few different languages spoken by the bilingual staff in Memory Care; that is awesome.

    Review avatar

    Robert Guidone

    Verified Review
    11 Apr 2018

    I moved my father in because of his Dementia and the rooms are a lot bigger and nicer than other facilities, my dad gets his own bathroom and lots of closet space, and it's pretty when you walk in, the dining area is really nice. It is competitively priced with other facilities, but it's nicer. The servers are really nice, the food is good, and if my dad doesn’t want what's being served they make him a hamburger or whatever he wants. The housekeeping and laundry is really good. His bed is always made, sheets are clean, laundry hung in the closet, and the apartment is tidy. They're awesome; dad really likes all the caregivers. The doctor is great, calls me with updates. So far it's all been really smooth sailing.

    Review avatar

    Maria Bellani

    Verified Review
    11 Apr 2018

    It's very clean, they took real good care of my mother, the price is on par with other facilities, but it's much nicer. The price is very reasonable. We did have some issues, but when we spoke to management they were very receptive and helpful. Dining was very good. The food was always good. They had music, all kinds of activities. The facility is nice, always clean. The maintenance people were very helpful to us. Transportation was very good always; they were very timely and nice. The care was fantastic, they were so good. Even when she was bed bound, she had no sores, was always clean, and they were so caring, wonderful people. I'm a home-health nurse and I've recommended Villas at Sunset Bay to clients.

    Review avatar

    Janet Jeffers

    Verified Review
    09 Mar 2018

    I'd say it's fair. They supply everything, including incontinence supplies, many places won't do that. I'm so happy we placed my mom there; she's well taken care of. I've recommended it to several people. It's an amazing place. Her food is all pureed, but when I see other people eating they have a choice and it looks good. She no longer participates in any activities. She did when she first came there. I do see them working with people, there's bingo and all kinds of activities going on. They've got everything from religious to animals; we did go to a luau one time. I know Steve is the maintenance man there, all the time I see him busy. I see him painting. I've seen no problems with the facility.

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    FamilyAssets Score

    Feb 1, 2019

    FamilyAssets looked at 47 reviews and calculated that Villas at Sunset Bay - Memory Care has a weighted rating of 4.485 which makes it the #37 ranked community within 25 miles of New Port Richey, Florida.


    Compare Villas at Sunset Bay - Memory Care to Nearby Communities

    Villas at Sunset Bay - Memory Care is top rated senior living community in the city of New Port Richey.

    Reviews for Villas at Sunset Bay - Memory Care From Around The Web

    We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. The review data we have for Villas at Sunset Bay - Memory Care comes from:

    3.40 average score on Caring.com ® from 21 total reviews

    3.90 average score on Facebook.com ® from 8 total reviews

    3.80 average score on other platforms from 18 total reviews

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