Madison Heights Evans

Madison Heights Evans was the first place I went to and it gave me a very good guide as to how to compare the rest of the facility. It was a little smaller and I liked it. It didn't have any smell. The staff were engaged with the residents. It was a little farther out than I wanted it to be, but it ...

Madison Heights Evans was the first place I went to and it gave me a very good guide as to how to compare the rest of the facility. It was a little smaller and I liked it. It didn't have any smell. The staff were engaged with the residents. It was a little farther out than I wanted it to be, but it was a nice guidepost compared to other places. The rooms were nice, clean, and bright. They weren't depressing. I can visualize my husband living there without any problem. The person that gave the tour was very knowledgeable. He answered all the questions. He was the one that got me started on what to compare things to. A lot of the residents were in the gathering area. There was a TV on and they were all kind of seated around comfortably. There was one fellow that was out working in the garden. That was kind of interesting.

We picked this community because of the availability, staff, and facility. It's a great place. I would definitely recommend.

Excellent staff keeps me well informed. Management needs to do better about getting initial facts correct. Needs to have a process to assist family's to prevent falls. Needs to work better on yard appearance. Hedges and dead items need replaced. Needs to better train staff on doing laundry. ...

Excellent staff keeps me well informed. Management needs to do better about getting initial facts correct. Needs to have a process to assist family's to prevent falls. Needs to work better on yard appearance. Hedges and dead items need replaced. Needs to better train staff on doing laundry. Cloths come back pilled. Staff works well with all my family members.

This facility was all inclusive compared to others. No additional cost for level of care. As far as improvement(s), suggest updated appliances (refrigerator/freezer) in kitchen, new dining furniture, and new flooring in building where my loved one resides. The permanent day staff and early evening s...

This facility was all inclusive compared to others. No additional cost for level of care. As far as improvement(s), suggest updated appliances (refrigerator/freezer) in kitchen, new dining furniture, and new flooring in building where my loved one resides. The permanent day staff and early evening staff are wonderful! I appreciate the staff keeping me informed. They do provide activities, monthly newsletter with pics & updated events, housekeeping, and they decorate the facility per holidays. Overall, it's a wonderful place. My loved one is very happy and comfortable at Madison Heights.

The staff are what stick out the most, they truly care about the residents and are awesome. They are divided pods and there are only 12 residents per pods so it is more personalized attention. They get her up for every meal and help her walk to the table. I have eaten with her a couple of times and ...

The staff are what stick out the most, they truly care about the residents and are awesome. They are divided pods and there are only 12 residents per pods so it is more personalized attention. They get her up for every meal and help her walk to the table. I have eaten with her a couple of times and the food is very good. It is a very safe environment and she is doing much better here. I would and already have recommended Madison Heights to others I know.

Madison Heights was wonderful. They are a great group of people. The executive director, the wellness director, and the sales director were all awesome and willing to work with us. They answered any questions we had and took phone calls as needed any time. They were very quick to respond to us. ...

Madison Heights was wonderful. They are a great group of people. The executive director, the wellness director, and the sales director were all awesome and willing to work with us. They answered any questions we had and took phone calls as needed any time. They were very quick to respond to us. With extenuating circumstance with my father, they were very accommodating. They were very caring and made every effort for him to be able to come back to them. The care staff were very good as well. They were well trained, and they were really good about redirecting residents with dementia and trying to do other things before medicating a person, which meant a lot to us. My dad wasn't there long term, just a couple of months, but they were willing to take him back after his stay at a nursing home and to coordinate his care with hospice. They were amazing for us.