Deplorable. My mother suffered a horrific , disabling and life altering injury at Heartis Fayetteville after residing there only 3 days and as one of only 6 residents in the building. None of the caregivers or staff acknowledged or reported what had happened to her, leaving her to suffer needlessly. According to the surgeon and emergency room doctor her 2 fractures were consistent with a fall or having been dropped. After surgery and rehab, she is left wheelchair bound, terrified, and in constant pain with resultant complications. The lack of compassion displayed there is unconscionable.