Chandler4
Monroe Place is a beautiful facility with very spacious apartments. There is a handful of staff that are very caring, helpful, and attentive to the residents. However, the manager, Curtis is completely worthless. He acts clueless most of the time and always displays a flat affect. He comes across as if he is dispassionate. He does not communicate well with family members/residents and is unprofessional. Our family is having to call constantly because medications have been missed or given incorrectly, scheduled baths have been missed numerous times, having to remind them to wash the laundry and clean the apartment, which by the way is all paid for in advance. Laundry and kitchen items have gone missing. I believe if management at Monroe Place was more professional, possessed integrity, was emotionally intelligent, exhibited some organizational skills, and demonstrated some fortitude, Monroe Place would be a great place to live.