Edencrest at The Tuscany

We toured Edencrest at Tuscany for my in-laws. Our overall experience was just what we expected. We met with Kevin, and he explained and showed us what it was all about. He also showed us two options that were available and told us about the 2-bedrooms. Both options were wonderful. It was a nice f...

We toured Edencrest at Tuscany for my in-laws. Our overall experience was just what we expected. We met with Kevin, and he explained and showed us what it was all about. He also showed us two options that were available and told us about the 2-bedrooms. Both options were wonderful. It was a nice facility, brand new. I liked all of the services that they were going to provide. It made me feel like they would be safe. Even though they were in independent living, they would provide the call button if they needed something right away. It was not free of charge. But, in the end, that made me feel secure, even though they were going to be independent living. The rooms had lots of light. They had a beautiful balcony off of the living room and sliders that led to the balcony. The kitchen was very roomy and would be easy for them to navigate around even for those with issues with walking or a walker. Their kitchen was just about as big as my kitchen in our current home, so, it was very nice. The closet space was roomy with plenty of room for their personal items. It had an in-service laundry room that was right above the kitchen. It was like the brochure says, beautiful.

I have absolutely no complaints. My family member is very satisfied and likes it there. They come in once every two weeks to do some light cleaning, and they keep it very clean. The staff are friendly and have been more than helpful. He's satisfied with the food. They have activities and go on ...

I have absolutely no complaints. My family member is very satisfied and likes it there. They come in once every two weeks to do some light cleaning, and they keep it very clean. The staff are friendly and have been more than helpful. He's satisfied with the food. They have activities and go on outings, which he enjoys. They're doing what hey said they would do, and he's perfectly happy. I think the cost for all of these types of places is too high - the cost is really the only downside to the whole thing.

My father had a wonderful experience with Edencrest. The residents are so nice and welcoming. They made him feel like he was part of the family the minute he walked into the facility. The staff showed expertise in responding to Dad’s needs. We were very impressed at the response time for an emerge...

My father had a wonderful experience with Edencrest. The residents are so nice and welcoming. They made him feel like he was part of the family the minute he walked into the facility. The staff showed expertise in responding to Dad’s needs. We were very impressed at the response time for an emergency and the frequency of visits from them. I highly recommend this facility to others.

The aides have not had training or any experience. Mom was dying from cancer. They had to be reminded every hour to give her medicine. Two of the girls asked me which arm to use for the morphine. It was liquid and I had to teach them how to put it in her mouth. No supervision whatsoever. Director...

The aides have not had training or any experience. Mom was dying from cancer. They had to be reminded every hour to give her medicine. Two of the girls asked me which arm to use for the morphine. It was liquid and I had to teach them how to put it in her mouth. No supervision whatsoever. Director too busy thinking of himself to actually do his job. Think twice about trusting them with your loved one.