Symphony at Oaklawn

Based on 69 reviews | Highly Rated Community in Louisville

100 Shelby Station Drive, Louisville, KY, 40245

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4.6

Excellent

Symphony at Oaklawn is a assisted living community located in Louisville that offers senior living and care services.

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Overview

Ratings Breakdown Based on Online Reviews

  • Excellent

    57%
  • Very Good

    33%
  • Average

    3%
  • Under Average

    3%
  • Poor

    3%

Category Ratings

  • Service

    29 Total Reviews
  • Food

    58 Total Reviews
  • Rooms

    1 Total Reviews
  • Staff

    81 Total Reviews
  • Care

    90 Total Reviews
  • Cleanliness

    24 Total Reviews

Symphony at Oaklawn Amenities

  • Memory Care

Symphony at Oaklawn Price

Estimated Monthly Cost of $4,845

The above price is calculated based on average state costs, amenity information and online ratings. This price assumes some level of extra assistance, if no extra assistance is required, then the starting price would be less. To get an accurate monthly rate, click the button below:

Compare costs for Symphony at Oaklawn

Compare Facility PricingMonthly Cost
Average cost of assisted living within 25 miles$3,552/month
Louisville average cost of assisted living$3,552/month
Kentucky average cost of assisted living$3,300/month

FamilyAssets has estimated the cost of Symphony at Oaklawn assisted living Facility in Louisville, Kentucky. Symphony at Oaklawn is 136% the cost of assisted living in Louisville and 147% the cost of assisted living in Kentucky.

Detailed Information

Symphony at Oaklawn, Louisville KY

The Symphony at Oaklawn is a personal care and memory care community in Louisville, Kentucky. The community offers a wide variety of senior living lifestyles, including assisted living, independent living, and memory care. Older adults from throughout the vicinity come to the Symphony at Oaklawn for its exceptional long-term care services, which include:

  • Assistance with activities of daily living
  • Medication management
  • Housekeeping
  • Laundry and linen services

In Kentucky, non-medical care communities like the Symphony at Oaklawn are not licensed to provide skilled nursing care. The residence's long-term care services are limited to personal care and the community may deny applicants who require ongoing, daily health care to protect their well-being. However, the community's health services director can work one-on-one with each resident to help them find health care professionals in the vicinity who can help, according to their health status.

The community's dementia care program is popular, offering specialized memory loss treatments to residents with Alzheimer's disease. Like the assisted living apartments, the memory care units are available in different floor plans, giving residents options to choose from.

Each dementia care staff member understands the challenges of Alzheimer's disease, aiming to provide the nurturing supportive living services they need. The staff work closely with the Alzheimer's Association to learn about new advancements in memory loss treatment, and they work with each resident one-on-one to best understand their needs.

With a variety of supportive living services and senior care options, hundreds of seniors choose the Symphony at Oaklawn assisted living and memory care community for their retirement. The community's outstanding senior living options and close relationship with the Alzheimer's Association makes it stand out from other independent living and assisted living facilities in the area. The facility's staff put forth a tireless effort to treat each resident with respect and dignity, giving them individual attention as they receive senior care.

When families throughout Louisville KY want to learn more about the Symphony at Oaklawn, they may consider scheduling a residence tour. The tour guide walks guests through each wing of the senior living facilities, showcasing assisted living and memory care units. Guests can ask questions about the community, the average cost of assisted living, and compare the residence to other assisted living facilities in the area. Guests are invited to a complimentary lunch during their tour, giving them a glimpse at one of the facility's most popular amenities.


From The Owner

In our Personal Care and Memory Care community, we work to identify and nurture the strengths of all residents, so they can experience the greatest quality of life while maintaining the highest degree of independence possible. We strive to provide an innovative and engaging environment where you'll have the freedom and comfort to enjoy amazing new experiences and cherish old memories! An individual care and service plan is designed for your specific needs and wants. A personal assessment is done to ensure that our associates develop the best possible care and service plan for your unique needs. This plan is also flexible, so that as your needs or wants change, your personalized services change with you. Contact us to schedule a personal appointment and experience Symphony at Oaklawn first hand. Nothing compares to seeing our community in person. Come take a tour with us. Let us introduce you to our staff and residents and show you what life at Symphony at Oaklawn is all about. Please … Keep Reading

Contact Information

Community Website

(502) 289-1380

100 Shelby Station Drive, Louisville, KY, 40245

Rankings & Reviews

FamilyAssets Reviews for Symphony at Oaklawn

We have 69 review(s) for this provider.

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Liana Grisanti

12 Dec 2019

They offer quite a bit of activities. They have gone to her room and have repeatedly encouraged her to come out and get involved. I really like that. It seems like it is well maintained. I think they respond really pretty fast. They have come and hung some pictures for her. They have a lift, and they bring her to her doctor's appointments, and I meet her. It really works out great. They coordinate the appointments for her so they fall on the days they have transportation available. We have been really pleased with the care that she is getting. Overall, we have been very pleased. The food is excellent. She seems to enjoy it. Kim has just been marvelous in helping us get my loved one settles. If we have any problem or questions, she will pop in to help her. When we have needed something, they have been very responsive to us. I think the value is very good. This community is a relief to us and to her too. She hits a button if she needs something, and they are in her room pretty fast.

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Norma Binns

12 Dec 2019

It is the best that I've seen. It is great, it really is. When you look over it she gets three meals a day, medical care, she is warm and comfortable, so the value is good. There's good food and they take care of her medication and everything else.

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Irvin Strohm

12 Dec 2019

Management is very good.

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Fannie McKellery

12 Dec 2019

My mom was just taken with how nice and friendly everybody was, the cleanliness and she loves the food service. The community has a lot going for it. I think the value is really good The dining is just fantastic. I was really impressed with the housekeeping, and the healthcare staff is marvelous. They call us often about things that are going on so I am really pleased with the staff.

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Anne Gernstein

12 Dec 2019

After my initial visit, I knew it was the one. Everyone has been wonderful. My mom says the food is very good, the activities they offer are fantastic and housekeeping has been great.

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Lloyd Prater

12 Dec 2019

The dining room is good and the food seems okay for my parents. There does seem to be a decent amount of activity provided for them. Mom has used the transportation provided several times and it has worked out well.

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Luceda Briley

12 Dec 2019

The whole inside and outside of the building is very lovely and welcoming. My mother's apartment is always well maintained, clean and smells good. The activities are over the top. Every activity that I've attended there or what they have there daily has been just a wonderful opportunity for not only the residents to socialize but for the families to socialize and meet some of the other residents and their families. You offer more than enough activities to keep the residents engaged with art classes, tai chi and everything is just great. It's well organized and I couldn't be more pleased with the activities.

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E and A Saturnino

12 Dec 2019

I think they're doing everything fine. One of the care givers stays in contact with families via text, sends pictures, she is there 100% of the time for families. The community is physically perfect and well-kept and housekeeping is good. As far as Memory Care is concerned, it's a good variety of activities in-house. The price is good and my parents are happy there. It's the best place around.

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Anna Jones

12 Dec 2019

It has been a good value so far. The maintenance and housekeping services are good and transportation has been helpful and accommodating.

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Elaine McIntyre

12 Dec 2019

Management seems to be doing a good job. The healthcare staff seem to be doing a good job with all of the patients in there and accomodating with them. They're very patient with everyone. The food is fine. I don't know how they could do anything better or anything different than the way they already do it. From what my mom can do, the activities are fine. Everything seems fine in the building and everything seems to be in working order.

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Thomas Moore

12 Dec 2019

We chose Symphony at Oaklawn for my father because of the location; it's a five minute drive from my house. The caregivers are responsive, attentive, and always respectful. He does wander a little at night and they keep him safe and away from the stairwell as best they can. When we moved in, maintenance fixed some TV issues and got it working. The housekeeping and laundry has been excellent and I think he�s happy with the food and dining. So far the activities are planned well consistently and the management has been great. I haven�t had any issues at all. Everything was explained thoroughly and the care has been great. My father is happy which makes me happy.

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Janet Lepley

12 Dec 2019

I chose this community for my mom because of the location. Management has been really responsive and the food is much better in assisted living. It is pretty clean at this community and the caregivers seem to be very accessible.

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Richard Auslander

12 Dec 2019

If it wasn�t for my brother needing more skilled nursing care, he'd still be there. He was there almost three years, and the care, transportation service, and maintenance are all excellent. I've never seen anything out place in his apartment, housekeeping kept the place always immaculate. The dining room was clean and looked respectable. He mentioned no issues. I'd say it's excellent. The managers have certainly been great to me. We did not move out because we wanted to, we moved him out because we had to.

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Patricia Beer

12 Dec 2019

I don't know if they could be much better. The management staff is polite and sweet and gentle. If you need something they are right there. I am really happy that way. It is good food. The servers are always very pleasant. Housekeeping is excellent and I have two cats so it makes a difference. Everything is kept up and maintained. It is a pleasant place to live. The minute I push that button it doesn't take the care givers too long to get here. They are pleasant. They have a big job. The care givers do an excellent job. It's a great place to be.

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Billie Branham

12 Dec 2019

I have been here for seven years and everything is good. The activities are great and the food is good. Maintenance is good and does everything that I ask them to do. If I have an appointment they will provide transportation.

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Mildred Maeser

12 Dec 2019

Carolyn the Activities Director is great, she tries to think out of the box, there's a variety of activities for the residents and she tries to keep it exciting and something to look forward to. She tries really hard and does a good job. Faye the housekeeper is great and does a great job within my mother's room. Erin the day nurse and Rachel the night nurse, I just love those girls, I feel like they care for the residents, they're very caring, they're great and attentive. They are above and beyond.

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Mona Catherine Ussery

12 Dec 2019

Symphony was recommended by someone who helped us find placement after I had chosen another facility and she said we had to look at Symphony first. When I went in I just knew from the ambiance from the place, Kim Hyatt was very straightforward and gave a good tour. Nothing at Symphony makes you feel like you're in a nursing home, it's a very nice facility, even the Memory Care side, most places looked like old school nursing homes. Management has been very receptive, they've been great, and I really like all the healthcare staff I've met. In terms of activities, we did the stretching time and that was nice, she thought it was fun. My mom is pleased with both the Memory Care and personal care side food, the food is good. It's very expensive so it should be a top notch first class facility and that's what it is.

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Rodney and Mary Dempsey

12 Dec 2019

I think the Executive Director and the office manager was great. I think Kim, the marketing person, was the best one I have ever worked with. She is down to earth and friendly. She worked with me extremely well. I was very pleased with that. I think the dining was excellent. The staff was the tops. Activities have special events and they were superior. The parties we had were outstanding. I would go and get her out of memory care and we would go play bingo. They have a lot of things going on. The housekeeping was the tops. The linens were done very well. I was in assisted living and I thought my care was extraordinary and I think hers was very good as well.

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June Dietrich

12 Dec 2019

My mother had to move out of Symphony at Oaklawn because she required Nursing Home care, but we never had a problem with anything at the community, so she felt comfortable living there. We loved her room, were satisfied with the services and she felt safe, so the value was satisfactory. Regarding management, they contacted us any time whenever something came up. Not that anything did, but if there wasn�t something we weren't pleased with, it was taken care of immediately. With dining, the wait staff was exceptional. Every time we were there, they were so patient and kind to everyone. Plus, the menu variety and quality of food were satisfactory for her. Regarding activities, my mother is the type of person to sit in her room all day, but the staff kept her busy and involved. The housekeeping was absolutely wonderful because it was spotless and there was never an unpleasant odor in the community, not even once. With laundry, I had actually witnessed them making a chain of linen napkins, so then the female residents sat around the table and helped fold pieces of fabric and that was just a pleasure to see because the residents had something to do too. I was also satisfied with the consistency of maintenance services because we never had any maintenance problems and the building looked wonderful, so all in all it was just a great experience for her at the community.

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Arnold Martin

12 Dec 2019

I have a lot of friends that come by Symphony and they're all amazed with the quality of this place. Maintenance is also very good and the building is in excellent condition. The dining is excellent and the housekeeping and laundry services are excellent. My parents don't participate in the activities as much as the other residents do but the variety is very good that is out there. We are very highly thankful for Symphony.

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Hattie Hysinger

12 Dec 2019

After visiting Symphony at Oaklawn 5 times, we felt like the community met my mother's needs because she was adamant about staying close to home and they have a courtyard for dogs, which she brought. The activities were another reason we chose the place, so she really enjoys what is offered at the community. She is very social and loves doing stuff with little groups, so it's been a big help in transitioning her in and getting her comfortable. I met the Community Relations Director and he is great, but really the entire management have all have been very helpful. She is eating very well, so she seems to like the food and I am satisfied with the service she receives during dining. Housekeeping does a fantastic job with keeping the place clean and tidy, I think they even take the trash out twice a day, which is a quite a bit. Maintenance services did come in to help with cables and remove assistance bars from the previous tenant, but in general it's a nice community and I think the value is great, so I think they do a very good job and she is very safe at the community. Everyone we have been in contact with, has been phenomenal, so she is in good hands at the community and I'd recommend it to everyone because we have been so pleasantly surprised. It was really seamless and painless for a big life change like that.

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Carolyn Crisler

12 Dec 2019

They have a Memory Care unit so that was important we needed that, they also accepted my parents' dog. They allowed the dog to come with so I think that separates them from most. Everything looks tidy and clean for the most part, I wouldn't say it's excellent but it's not dirty at all. The maintenance people have been great and the healthcare staff is attentive, they seem passionate, caring and respectful.

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William Bodine

12 Dec 2019

We moved my father in because the community was clean, it was new, and they used Registered Nurses, they don't hire any outside staff. Management has been very receptive to any concerns we've had and the healthcare staff are very receptive, I think they work hard to build a relationship. The dining, activities and housekeeping are all very good.

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Liana Grisanti

12 Dec 2019

My sister-in-law chose this community because she felt comfortable there. It was bright and open. The residents were really friendly and she just felt like this was the best choice for her. Her room seems to be a good size and she seems to be settling in. So far her room as been fine. Kim, in management, has been marvelous at getting everything ready and settled for her. Management seems very connected to the residents and everyone has been very friendly. They give you the information before you have to ask for it. They tell you information that you didn't realize you needed to know. That has been really helpful to us. The food is excellent and they offer happy hour every afternoon. My sister-in-law has been very pleased with housekeeping. They are in and out of her room keeping it clean and are doing her laundry every week. I like how they have a courtyard that you can sit in when it is nice out. The caregivers interact with the residents. They don't just come in and out but they have a conversation. That is very nice. I have met three of four aides and they have been very nice. The staff at this community is so accommodating. They have been absolutely wonderful in getting her settled and she seems to be settling in really well. We are happy that she is happy.

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Evelyn Klotter

12 Dec 2019

The managers just do an excellent job. I don�t have any complaints about Symphony at all, and mom is safe and comfortable there. She enjoys then bingo and the entertainment that comes in. Her room is always clean and the housekeeper is really nice. She even cleaned her windows the other day. Every time I walk in there it's clean. Transportation is something I really appreciate, they're taking her to doctor's appointments and it's working out well. Everybody has been very nice. If she has a problem they do their best to take care of it. Shana, who is the Director at Symphony, if you have a concern and go to her she's right on it.

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Richard Auslander

12 Dec 2019

Management cooperates with me and the care staff does a good job with the care of my brother. The building is very nice and the value is fair.

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Betty Riley

12 Dec 2019

In regards to the management, when I ask for something it gets done. My wife and her friends enjoy the activities; bingo and whatever else they have. I take her to her doctors apointments but when they have outing events she has used the transportation and she enjoys it. My wife has four different aides and some of them come in and talk to her for 15 to 20 minutes and she enjoys that. They do that two or three days a week with her. They really click with her. There is nothing wrong with the place and it is supposed to be the best place in Louisville from what I hear.

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Patricia Cook

12 Dec 2019

I think the managers run everything pretty well, and I think the dining is good. Mom seems to eat most everything. The times I�ve been there and seen the activities, I think the staff tries really hard to engage with them. I think it's really good. I think the maintenance has been pretty good. The nurses do a good job, and the aides seem like they really care, and they try hard. I think for the community, the condition of it, and the care mom gets, it's worth it. We thought about moving her closer to us, we live far away, but she's too comfortable there. And we know she is safe.

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Ray Dalton

12 Dec 2019

We had someone helping find a place for my husband and once we went in Symphony, we didn't have to go anywhere else. Management is the best, the person they have in charge is wonderful, she's such a sweetheart, and they take care of everything. My husband says the food is excellent and I have looked at the chart as to what activities they do and it looks good. We're very pleased with the housekeeping, they've done his laundry and that's been good too. They seem so caring and I don't feel like I have to go every day because I know he's being well taken care of, which means a whole lot to me and our family.

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June Dietrich

12 Dec 2019

The 24 hour nurse on staff is why we chose Symphony, we feel very fortunate that mom is there, we're very pleased. The dining is excellent and they keep her involved in activities. Housekeeping is exceptional, there are no lingering smells, it smells clean every time.

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Thomas Schell

12 Dec 2019

The main reason I chose this community was that my husband needs pureed food and Symphony offered that, some of the other places did not. I think that management is very accessible and they explain things very well. I think their activities are great and they have quite a few of them. Whenever any of my friends go over there with me, they always mention how nice and clean it looks. In terms of care, when he presses the button the healthcare staff come and help him with whatever they need to.

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Nelda Spencer

12 Dec 2019

I had a friend, a few years ago, who lived there for a couple of years. I thought it's so nice, it's a beautiful community and everyone is so nice. When mom got injured, Symphony at Oaklawn was the first place I thought of. I think the management does a good job. It always seems like the caregivers are very friendly and cheerful people and they're on top of changing her bandages. They have a lot of activities. Some of the residents don�t avail themselves of the activities but they should. They have bingo, different card games, and big holiday programs. They also have a painting class every couple of weeks. They have a great monthly calendar and every day there are little signs all over the community. They did a nice thing for Veteran's Day the other day. The dining staff will bring the food to mom's room if she doesn�t want to eat in the dining room. They are familiar with the residents and know what they like to order. They make it like dining in a nice restaurant. The building is very pretty. It looks more like a hotel, I think that's great. There were a couple of things that needed to be fixed when she moved in and maintenance did that right away. We had the transportation department take mom to the doctor a couple of times. That's worked out. It's pretty expensive, but they're doing everything they said they would do. I've been pretty happy with everything.

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Norma Binns

12 Dec 2019

The person I have met in management is really great. The quality and variety of food they offer is really good. They are very engaging with the activities that are offered. The care staff takes good care of my mom. When she needs help going to the bathroom, for example, someone comes quickly. I am pleased with the services we receive from houskeeping and maintenance as well.

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Lucy Heumann

12 Dec 2019

I think the various services have been very nice. The management is very nice and seems to be helpful. The food is fine. I think the variety is adequate and the service is pretty good. The activities I used to do I really liked. I am pleased with the services I get from housekeeping, maintenance and care as well. Everyone has been nice to me in the almost five years I've been here.

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L & N Prater

12 Dec 2019

I think it is a pretty good value and I have generally been happy with the management staff. I think the activities are really good, my mom and dad like just about all the activities there and I�m glad they have transportation services available. The healthcare staff is very attentive and communicate well. They try to let me know what's going on so I haven't had any issues with the nursing staff at all.

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Mary Bauer

12 Dec 2019

I think management has always been very accommodating. My mom really loves the food. When I have been there for special functions, they have been tremendous. It is all really well done. The activities are very well done and it is very professional. Everything is perfect regarding housekeeping. My mom doesn't need a whole lot of extra help but it has been great and she likes the people.

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Mildred Jesse

12 Dec 2019

The caregivers seem to be pretty up on taking care of mom and getting her meds to her on time. When I've been around for the different events they have, management seems nice, we've been over there several times for various events and the food has always been good. I've been pleased with the events we've been to. Housekeeping pretty good, and we're satisfied with the maintenance team. I know my mom is safe and comfortable at Symphony at Oaklawn.

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Sandra Waguespack

12 Dec 2019

My mom moved into this communtiy because the place was nice and Kim, the sales and marketing director was very helpful. I loved her. Management has been as helpful as they can be. I have eated with my mom once and the food was great. She likes the food. This community offers a lot of activities and I have noticed that her room is kept clean. The building is very well kept. We needed a screwdriver when moving mom in, and Kim was able to get one for us. The caregivers at this community are great. Everyone I have run into is very nice. I am really pleased with this community and I do not feel like I could have found her a better place to live. She likes it here so I am happy.

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Lloyd Tackett

12 Dec 2019

We had my uncle's father in this community for 3 1/2 years and we were very pleased with his care there. Management is very caring, everyone on the staff seems to know what's going on in your family so that they can relate to it and I just don't think there could be a better place. The dining is very good and the activities offered are good as well.

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Carlene Clay

12 Dec 2019

It's been almost four years that I have lived here and I think the staff have been good. When management came in to get me to sign something I was able to talk to them about the service I get and they listened and responded. Lauren and another lady at this community did manicures and I went down for that. Housekeeping and the caregivers were good. Wendy, Casey, Dee and Emily are the very best aides here.

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Elizabeth Weller

12 Dec 2019

My aunt has lived there coming up on four years in May and we've been blessed overall. Cindy, on the management team, she's in there all the time and just really goes out of her way. Really, all the managers go out of their way for the residents. From what activities my aunt has done, I'd say they're good. Housekeeping is good, they do a good job, and the building looks good, it's in good shape. I'd say most of the caregivers are good, I know they help keep my aunt safe and comfortable. I think they do a wonderful job for the most part on a daily basis.

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Susie Tileston

12 Dec 2019

We liked the place when we went in, it's very nice, clean and the people were friendly. It was what my mother-in-law needed. The management staff has just bent over backwards and been great. The food looks wonderful every time I have seen it and the housekeeping services have been fine. My mother-in-law is a very hard person to please and she seems to be happy, which is good. We are overall satisfied with the price for the services and accommodations.

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Hubert Gaddie

12 Dec 2019

I went to different communities and was pleased with what the staff had told me. We tried the Symphony at Oaklawn and we've been pleased. My husband likes almost everything in the dining room. He does go to Happy Hour and the music and enjoys that. The caretakers and health department has been good. Everything seems to be okay.

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Patricia Beer

12 Dec 2019

Everything seems to go all right. The food is very good and activities are excellent. The housekeeping is excellent. I had a leaky sink and I had a problem with a light in the closet. I told them about it and they fixed the issues in a timely manner. The building is amazing. My daughter-in-law has mentioned that it smells just like I walked into my own home. I am very pleased with it. I do not see how the care could be any better.

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Mildred Maeser

12 Dec 2019

Everything has been great. Everyone has gone above and beyond to make it a smooth transition for my mom. Carolyn and Monique are always going above and beyond. When they plan something, it's always very nice. They try to keep the residents engaged. They do a weekly outing, and then once a month they take the residents out to dinner. The nurses and aides are great. The nurses and aides are great. Shaun is the charge nurse, and I see him all of the time. If I ever have questions, I can text him. The management, I love them, they're great. They're doing a fantastic job. I'm in contact with them pretty regularly.

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Rodney Dempsey

12 Dec 2019

In the Lousiville market it is very well priced. I have looked at all the prices of every place; I think the prices here are very fair. The lady that runs the exercise program seems to be real nice. The place is cleaner than other communities. I have a one bedroom apartment which is more than I need. I have seen every place in Louisville and I think this is a great place. It is a beautiful place. It is extremely attractive, well designed and it is roomy. It is at the top in Louisville. I think what I have seen of the nurses they really do a super job. Anybody that needs a combination of private care and memory care this would be the best place for them.

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Betty Riley

12 Dec 2019

The meal on Father's Day was delicious. My wife likes the activities. The laundry is very good. The building looks wonderful. There are no odors. The aides are wonderful. Everything is good.

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Alex Cote

04 Apr 2019

I first off want to say how thankful I am to have found such a wonderful place for my dad to live out the next chapter of his life. Since my mom passed, I have watched not only his health but his passion for life diminish. I am his only son and currently live out of state. Over the past few months dad has been in and out of the hospital and rehab facilities. This last time he laid out in the yard for a hour before the neighbor seen him and gave me a call. It was at this point i knew that my dad could no longer live alone. I knew it was going to be a hard decision to make since I would be asking my dad, a proud decorated war veteran to leave his home of 20 years that he has made so many memories in with mom. If it hadn't been for Kim Hieatt the Sales Director I know I would not have made it through such a tough time in both mine and dads life. When I first met Kim she greeted dad and I with a huge smile. She invited us back to her office where she took the time to really get to know dad. She asked him all about his time in the military and even thanked him for his service. It was much different from the other tours we had been on. She wasn't focused on the money and didn't start firing out questions about his health. Both of us felt very comfortable opening up to her about what had been going on. Most importantly she made me feel at ease about my dads needs and his safety. Above all of that I could tell that Kim was passionate about her job and dedicated to serving families. She provided us with a tour of the community as well as information on VA benefits my dad could receive to help pay for his care. I had no idea that dad could potentially qualify for Aid and Attendance. My dad has been at Oaklawn for almost a month now and I couldn't be more impressed with the facility and the people who work there!

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Carrie Paar Murphy

04 Apr 2019

The Staff and Administration at Symphony at Oaklawn has been amazing helping me during a very difficult transition I’ve had to face with both of my parents. Kim Hieatt was one of the first people I met when touring the facility. She had incredible compassion and patience with me. My parents started living there in December, 2018 and Kim still helps me whenever I have a need or question and she always goes beyond expectations. She has even helped me advocate for my parents when needed. The entire leadership has a team approach and has always been there for my parents and me during a very emotional journey.

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Katherine

04 Apr 2019

From the first moment we met with Sales Director, Kim Hieatt, she took great care to make sure my Mom would begin her time in Memory Care with the utmost love and attention. Kim bent over backwards on MULTIPLE occasions to go the extra mile. My family is grateful for the staff at Symphony and the excellent team in place that loves and looks after my Mom!

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Monica M

Verified Review
18 Jan 2019

We are very thankful for the staff at Symphony. Making this decision for our Mom was not an easy one. They have helped her (and us) feel at home and have given us peace of mind knowing she is being well taken care of. The staff is very caring and go above and beyond in meeting our needs. Thank you so much to Shawn S, Kim H, Erin C, Shauna D, Monika H, Carolyn S, Shawna S and Faye for all that you do! There are many other wonderful people that we are so thankful for. Cannot thank you enough!

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Sam Smith

Verified Review
16 Jan 2019

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Thomas Schell

Verified Review
07 Nov 2018

The main reason I chose this community was that my husband needs pureed food and Symphony offered that, some of the other places did not. I think that management is very accessible and they explain things very well. I think their activities are great and they have quite a few of them. Whenever any of my friends go over there with me, they always mention how nice and clean it looks. In terms of care, when he presses the button the healthcare staff come and help him with whatever they need to.

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Nelda Spencer

Verified Review
07 Nov 2018

I had a friend, a few years ago, who lived there for a couple of years. I thought it's so nice, it's a beautiful community and everyone is so nice. When mom got injured, Symphony at Oaklawn was the first place I thought of. I think the management does a good job. It always seems like the caregivers are very friendly and cheerful people and they're on top of changing her bandages. They have a lot of activities. Some of the residents don’t avail themselves of the activities but they should. They have bingo, different card games, and big holiday programs. They also have a painting class every couple of weeks. They have a great monthly calendar and every day there are little signs all over the community. They did a nice thing for Veteran's Day the other day. The dining staff will bring the food to mom's room if she doesn’t want to eat in the dining room. They are familiar with the residents and know what they like to order. They make it like dining in a nice restaurant. The building is very pretty. It looks more like a hotel, I think that's great. There were a couple of things that needed to be fixed when she moved in and maintenance did that right away. We had the transportation department take mom to the doctor a couple of times. That's worked out. It's pretty expensive, but they're doing everything they said they would do. I've been pretty happy with everything.

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Mary Bauer

Verified Review
02 Nov 2018

I think management has always been very accommodating. My mom really loves the food. When I have been there for special functions, they have been tremendous. It is all really well done. The activities are very well done and it is very professional. Everything is perfect regarding housekeeping. My mom doesn't need a whole lot of extra help but it has been great and she likes the people.

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Norma Binns

Verified Review
02 Nov 2018

The person I have met in management is really great. The quality and variety of food they offer is really good. They are very engaging with the activities that are offered. The care staff takes good care of my mom. When she needs help going to the bathroom, for example, someone comes quickly. I am pleased with the services we receive from houskeeping and maintenance as well.

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Lucy Heumann

Verified Review
02 Nov 2018

I think the various services have been very nice. The management is very nice and seems to be helpful. The food is fine. I think the variety is adequate and the service is pretty good. The activities I used to do I really liked. I am pleased with the services I get from housekeeping, maintenance and care as well. Everyone has been nice to me in the almost five years I've been here.

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L &

Verified Review
02 Nov 2018

I think it is a pretty good value and I have generally been happy with the management staff. I think the activities are really good, my mom and dad like just about all the activities there and I’m glad they have transportation services available. The healthcare staff is very attentive and communicate well. They try to let me know what's going on so I haven't had any issues with the nursing staff at all.

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Mildred Jesse

Verified Review
02 Nov 2018

The caregivers seem to be pretty up on taking care of mom and getting her meds to her on time. When I've been around for the different events they have, management seems nice, we've been over there several times for various events and the food has always been good. I've been pleased with the events we've been to. Housekeeping pretty good, and we're satisfied with the maintenance team. I know my mom is safe and comfortable at Symphony at Oaklawn.

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Carlene Clay

Verified Review
09 Oct 2018

It's been almost four years that I have lived here and I think the staff have been good. When management came in to get me to sign something I was able to talk to them about the service I get and they listened and responded. Lauren and another lady at this community did manicures and I went down for that. Housekeeping and the caregivers were good. Wendy, Casey, Dee and Emily are the very best aides here.

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Sandra Waguespack

Verified Review
09 Oct 2018

My mom moved into this communtiy because the place was nice and Kim, the sales and marketing director was very helpful. I loved her. Management has been as helpful as they can be. I have eated with my mom once and the food was great. She likes the food. This community offers a lot of activities and I have noticed that her room is kept clean. The building is very well kept. We needed a screwdriver when moving mom in, and Kim was able to get one for us. The caregivers at this community are great. Everyone I have run into is very nice. I am really pleased with this community and I do not feel like I could have found her a better place to live. She likes it here so I am happy.

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Lloyd Tackett

Verified Review
09 Oct 2018

We had my uncle's father in this community for 3 1/2 years and we were very pleased with his care there. Management is very caring, everyone on the staff seems to know what's going on in your family so that they can relate to it and I just don't think there could be a better place. The dining is very good and the activities offered are good as well.

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Elizabeth Weller

Verified Review
09 Oct 2018

My aunt has lived there coming up on four years in May and we've been blessed overall. Cindy, on the management team, she's in there all the time and just really goes out of her way. Really, all the managers go out of their way for the residents. From what activities my aunt has done, I'd say they're good. Housekeeping is good, they do a good job, and the building looks good, it's in good shape. I'd say most of the caregivers are good, I know they help keep my aunt safe and comfortable. I think they do a wonderful job for the most part on a daily basis.

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Susie Tileston

Verified Review
11 Sep 2018

We liked the place when we went in, it's very nice, clean and the people were friendly. It was what my mother-in-law needed. The management staff has just bent over backwards and been great. The food looks wonderful every time I have seen it and the housekeeping services have been fine. My mother-in-law is a very hard person to please and she seems to be happy, which is good. We are overall satisfied with the price for the services and accommodations.

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Hubert Gaddie

Verified Review
11 Sep 2018

I went to different communities and was pleased with what the staff had told me. We tried the Symphony at Oaklawn and we've been pleased. My husband likes almost everything in the dining room. He does go to Happy Hour and the music and enjoys that. The caretakers and health department has been good. Everything seems to be okay.

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Patricia Beer

Verified Review
01 Aug 2018

Everything seems to go all right. The food is very good and activities are excellent. The housekeeping is excellent. I had a leaky sink and I had a problem with a light in the closet. I told them about it and they fixed the issues in a timely manner. The building is amazing. My daughter-in-law has mentioned that it smells just like I walked into my own home. I am very pleased with it. I do not see how the care could be any better.

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Mildred Maeser

Verified Review
01 Aug 2018

Everything has been great. Everyone has gone above and beyond to make it a smooth transition for my mom. Carolyn and Monique are always going above and beyond. When they plan something, it's always very nice. They try to keep the residents engaged. They do a weekly outing, and then once a month they take the residents out to dinner. The nurses and aides are great. The nurses and aides are great. Shaun is the charge nurse, and I see him all of the time. If I ever have questions, I can text him. The management, I love them, they're great. They're doing a fantastic job. I'm in contact with them pretty regularly.

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Betty Riley

Verified Review
12 Jul 2018

The meal on Father's Day was delicious. My wife likes the activities. The laundry is very good. The building looks wonderful. There are no odors. The aides are wonderful. Everything is good.

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Rodney

Verified Review
11 Jul 2018

In the Lousiville market it is very well priced. I have looked at all the prices of every place; I think the prices here are very fair. The lady that runs the exercise program seems to be real nice. The place is cleaner than other communities. I have a one bedroom apartment which is more than I need. I have seen every place in Louisville and I think this is a great place. It is a beautiful place. It is extremely attractive, well designed and it is roomy. It is at the top in Louisville. I think what I have seen of the nurses they really do a super job. Anybody that needs a combination of private care and memory care this would be the best place for them.

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FamilyAssets Score

Feb 1, 2019

FamilyAssets looked at 11 reviews and calculated that Symphony at Oaklawn has a weighted rating of 4.591 which makes it the #8 ranked community within 25 miles of Louisville, Kentucky.


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Symphony at Oaklawn is top rated assisted living community in the city of Louisville.

Reviews for Symphony at Oaklawn From Around The Web

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4.60 average score on other platforms from 7 total reviews

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