Anonymous Resident/Family Member
Making it a home like atmosphere! Everyone knows residents by name and always address residents by name. Interested in them and make themselves known to family members and take time to find out how family is doing. Always taking time to help residents when they are struggling to walk, eat or find their room. Dining room staff - Michael B & Rachel knowing them by name & what they like to eat & drink EXCELLENT. Staff Sabrina - Debbie - Lisa & Candy always stopping to talk to them & interested in helping them. EXCELLENT checking to see if they have eaten - will go to activities.. Don't need to concern yourselves about new dining room furniture & get more help with staff & kitchen. - Need more night checks on residents in case they fall & can't reach alarm buttons. The director & head of nursing are always giving help to residents & family and they are excellent in caring & concern! Activity director does a great job considering the variety of interest to be served & what some are able to do.