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A happier life is waiting at Willow Brooke, an Americare community. We offer assisted living services to seniors in Union, MO. Our focus is on making you or your loved one feel welcomed and engaged from the moment you first walk through our doors. With friendly care partners, spacious floor plans, and a selection of amenities and events sure to keep a smile on your face, this is more than a retirement community. It's home. Americare Senior Living has served seniors and their families throughout the Midwest for nearly four decades. Our all-inclusive senior living communities feel more like a home than a campus, and that’s intentional. Privately owned and operated, we adhere to a person-first model of care that prioritizes the interests and preferences of each individual. We’ve been so successful with this approach that 95% of our customers would recommend us to others according to the 2017 My InnerView™ survey. Americare Senior Living – we’re the name you can trust. Find Yourself in ... Keep Reading
We have 26 review(s) for this provider.
Serving us in many ways
They really care about the residetns
Everything is good.
The food has improved
Good to all the residents, take good care of them. Good housekeeping & food for the residents.. Not at this time
Take care of residents.. Good job!
This facility has made a lot of positive changes in the past year. Administration changes seem, as of date, to be wanting what is best for the residents.. Thank you for making this facility better. Please continue to focus on the dynamics of this community.
Take good care of us and love us.
Take good care of us.
Tell you when meal is ready.. More activities.
Tell when meal is ready.. More activities.
Friendly staff. Have more things for the residents to do! Maybe an RN on duty
Always decorating nicely for all seasons. Welcoming visitors. Treating residents like family.. Could use some new paint in resident rooms, and a little bathroom upgrade.
I love that it is a small residence. All the staff has made my Dad (and our family) feel comfortable and is a safe environment for him (I wish his hearing was better so he could visit more with the other residents and all the staff). All the girls are so good to him and make him feel like they really care and take good care of him and his wants & needs. All the girls do a wonderful job & wish they could all have a raise in pay and more help on a daily basis.. I would really like for *Name Removed* to have more contact with the residents. I think my Dad lived there 2 or 3 mo before he even knew who *Name Removed* & *Name Removed* were. So I'm hoping *Name Removed* & *Name Removed* and all the new staff do a better job and visit a little with the residents. I know how busy you are but just 5 mins of 1 on 1 can make a dull day something extra for our older adults. I try to talk to each one every day, in the year I've been going, some of them has never had a visitor or loved one. Breaks my heart!!!
Pull up pants, help with clothes
Provide a nice atmosphere and grounds for mom to get out and about. Staff is very pleasant and mom feels very well cared for.. Mom has gained 65 pounds and I can't get them to stop bringing snacks...clothes keep appearing in her room...I have only had one phone conversation about her in three years, apparently they are to do this annually? Towels are pathetic. Notice when a light bulb is burned out.. A few more actives and emphasis on lower fat foods would be great.
I really like being here - it's my home.. It concerns me that there is only 1 staff person here at night.
They watch after us and take care of us
Making sure we have everything we need.
Since the change over things have improved for the better! Food has improved open door policy - excellent for both - *Name Removed* + *Name Removed*
. New management is not as caring as old.
FamilyAssets looked at 3 reviews and calculated that Willow Brooke has a weighted rating of 4.23 which makes it the #4 ranked community within 25 miles of Union, Missouri.
Willow Brooke is top rated assisted living community in the city of Union.
We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. The review data we have for Willow Brooke comes from:
5.00 average score on other platforms from 3 total reviews
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100 Medical Plaza Lake Saint Louis, MO
110 East 14th Street, Washington MO