Atria Crossgate

Best place for senior community in the Capital District area! Staff is very attentive and provides care in a loving, friendly way. Residents are great, too. It totally has the feel of family.. and I wouldn’t have my mom anywhere else. They truly made transitioning to this environment so much e...

Best place for senior community in the Capital District area! Staff is very attentive and provides care in a loving, friendly way. Residents are great, too. It totally has the feel of family.. and I wouldn’t have my mom anywhere else. They truly made transitioning to this environment so much easier than expected.

I must share with everyone that in looking for assisted living for your loved ones consider Peregrine Senior Living at Crossgates as your final choice. I say this for many reasons. I moved my Mom and her husband there 9 months ago when it was still considered "Atria". It was a huge adjustment for t...

I must share with everyone that in looking for assisted living for your loved ones consider Peregrine Senior Living at Crossgates as your final choice. I say this for many reasons. I moved my Mom and her husband there 9 months ago when it was still considered "Atria". It was a huge adjustment for them after having lived independently for so long. I won''t lie the transition from Atria to Peregrine was painful at times, but since this has finally taken place and all Peregrine employees are now there, the facility is amazing. The entire staff truly cares about the members of this community. The attention to detail is so far and above, I am thrilled. My Moms husband is approaching the end of his life and everyone there has proven to be a source of strength for my mother. For this I will be forever grateful.

Working for Peregrine has been the epitome of amazing & the best part of my career in healthcare. The team at Crossgate is dedicated, full of compassion and grace. This is more than healthcare, it is home for so many.

My Mother has been at this facility for 4 years and our family is very pleased with the care she has received especially during these difficult couple of years. She enjoys the caring Staff and the variety of activities. I highly recommend Peregrine Crossgates.

There are many assisted living opportunities in the capital district area, but I can say that Peregrine Crossgate is one of the best. My Dad who is over 80 and an amputee lives here and is thriving. The staff really care and they work with residents and families to meet everyone''s needs. The che...

There are many assisted living opportunities in the capital district area, but I can say that Peregrine Crossgate is one of the best. My Dad who is over 80 and an amputee lives here and is thriving. The staff really care and they work with residents and families to meet everyone''s needs. The chef, Kevin, is amazing! He''s been there for a long time and he really cares and understands the residents. My Dad loves the food and it was a big factor in his decision to move here. The executive staff are always available to work on any issues that may arise. Tiffany, the new director, always goes the extra mile to not only do the right thing, but to keep the families and residents informed. Tonya, the finance director also plays an active role with families and residents. It''s great to see such friendly, energized and upbeat people in charge. The rooms are cleaned often and you can feel the clean. They are extensively remodeling the place. Soon, all will be newly updated in the common areas. They are working to get the bus fixed so that trips can resume. Hopefully soon. If you are looking for a good place for your loved one, this one is highly recommended.

It’s taken me close to a year to write this review. I had to make sure I wasn’t letting my emotions rule my thoughts here. I moved my mother into Atria Crossgates back in February 2021 after a diagnosis of Terminal Cancer the year before. She was still getting around on her own and her chemo tx ...

It’s taken me close to a year to write this review. I had to make sure I wasn’t letting my emotions rule my thoughts here. I moved my mother into Atria Crossgates back in February 2021 after a diagnosis of Terminal Cancer the year before. She was still getting around on her own and her chemo tx had given her some relief and extra time. At the interview and admission the staff were all very nice and expressed their excitement at having my mother join their community. My mother was experiencing a lot of anxiety over her diagnosis and how long she had left and they set her up with their community doctor. At first he would come see her weekly but then wires started getting crossed and direction on how to get prescriptions renewed or set up appointments became a little confusing. Nothing awful though and we worked it out. She enjoyed her time there and interacting with other residents. Fast forward to May/June and my mothers cancer became active again and started progressing. Without chemo she was given a few months and out on hospice. I knew this to be an option so I called several times to see how being on hospice worked with being an independent resident at the assisted living place. I could never get a call back or a straight answer. One employee would tell me it wasn’t an issue and another said it wasn’t possible. Additionally we were getting to the point where I might have to get her off independent status and onto “program” as they called it. Again that was a nightmare to figure out how to handle logistically and with the differing answers from different staff it made the entire situation so difficult during an already very hard time. I kept being told she seemed fine and didn’t need to be on program - from a woman who seemed to have no medical background. Yet her hospice nurse clearly felt differently. Finally it came to a head when my mother got confused and took too much of her medication - which could have been avoided had they helped me get her on a medication assistance program - and couldn’t seem to get out of bed and was extremely lethargic. Hospice came and it was determined she definitely needed additional assistance which the home advised me they offered. One of the managers clearly told me it was an option but suddenly it no longer was. I had less than an hour to pack up my mother and move her somewhere. Which ended up being with me and I was woefully unprepared for it. I couldn’t believe how callous they were in kicking her out and not offering any of the additional services they told me were available at an additional cost - which I was more than willing to pay. Thank God Hospice helped me find a wonderful comfort home in the area who took my mom in and cared for her 24/7 until she took her last breaths 2 months later. I guess the moral here is this a good place if your parent has years left and is 100% cognitively aware and functioning well.