Summit Place of Mooresville

Quality care…my mom feels safe and well cared for. We are very happy with the administration and nursing staff. The support staff are always so willing to help. All the staff are positive and are kind and supportive to my mom

We chose Summit Place of Mooresville because it was the closest to my house so I could walk there if I had to. They were also able to handle his diabetic needs as well. It is a smaller facility which we felt he would get more one on one attention and care. A lot of the staff has been here quite a wh...

We chose Summit Place of Mooresville because it was the closest to my house so I could walk there if I had to. They were also able to handle his diabetic needs as well. It is a smaller facility which we felt he would get more one on one attention and care. A lot of the staff has been here quite a while so they do not seem to have the turnover that most other facilities have right now. With the food they get choices for each of the 3 meals, if he does not like any choices on the menu, he can always select to have something off of the alternate menu. The meals are served on dishes with real silverware. He prefers to eat in his room and they bring it to him without any charge, it is always hot when he gets it. I would recommend them to others looking.

Summit Place of Mooresville was very nice and very clean. They took time with me, we talked for about 30 minutes and then had about a 20-minute tour of the facility. My mom has dementia, so they showed me the assisted living side as well as the mental health/dementia/Alzheimer's side. The staff memb...

Summit Place of Mooresville was very nice and very clean. They took time with me, we talked for about 30 minutes and then had about a 20-minute tour of the facility. My mom has dementia, so they showed me the assisted living side as well as the mental health/dementia/Alzheimer's side. The staff members looked like they were engaged with the people there, and the person that gave me the tour was very knowledgeable and could answer any questions that I had. They showed me a model room, which was very nicely set up with a bed, a dresser and TV, and a chair. They also explained how they did not have any visiting hours, so family members can visit whenever we want to. And they have a very nice courtyard where they involve the residents in gardening, bird watching, or whatever they want to get involved with. The staff was very knowledgeable and was very nice. A room was set up to have a movie night last night, and they had a room that we met in or a dining room that your family can rent for special occasions. So it was an individual dining room. They have a library area, a small barbershop, or a beauty shop, and they had another room where they did crafts with the residents. They had specific dementia and Alzheimer's training for their staff, so that was very appealing to me. The other thing is that my mom can start in assisted living and then go into memory care if needed, whatever the nurse's assessment was.

The ED does not return calls or emails. The memory care "manager" is very rude and certainly does not care about the residents needs. My mom is always soiled and her nails are filthy. You can never find an employee when you need one. if you can find someone they are always on their phones. I am...

The ED does not return calls or emails. The memory care "manager" is very rude and certainly does not care about the residents needs. My mom is always soiled and her nails are filthy. You can never find an employee when you need one. if you can find someone they are always on their phones. I am currently waiting for a memory care bed to become available at another facility then will be moving her asap.

the office staff that used to be there were great.New people took over and they treated my mom like a nobody. The cna's are lacking , meaning there needs to be more. Never have i had such an experience at such a beautiful place. Awful.

I toured Summit Place of Mooresville. The unit that they showed me was a good-sized, but it was outdated. Cleanliness was not that great. They have a washer and dryer on-premises, so they can do their own or they can have it done. The lady who gave the tour was very nice. I think she's done her job ...

I toured Summit Place of Mooresville. The unit that they showed me was a good-sized, but it was outdated. Cleanliness was not that great. They have a washer and dryer on-premises, so they can do their own or they can have it done. The lady who gave the tour was very nice. I think she's done her job well. She gave me a whole calendar that had a lot of activities going on, like outings, going to a restaurant to eat, bingo/other games, and just all kinds of things. Something was going on every single day.