Falls River Village and Court

[name removed] passed away last month and it was fine for the 5 months we were there and she made good friends

This was a good community. My loved one wanted to be closer to their hometown in another state.

My father was a resident here from [dates removed] Unfortunately as a result of an incident with another resident he was pushed down and received severe head trauma. He passed in February. We hold no ill will toward the other resident but the response of the facility after the incident and since the...

My father was a resident here from [dates removed] Unfortunately as a result of an incident with another resident he was pushed down and received severe head trauma. He passed in February. We hold no ill will toward the other resident but the response of the facility after the incident and since then has been atrocious. After my father was taken away by EMS they never followed up to ask how he was, and repeated follow ups to obtain refunds for money already paid have been met with mostly silence. We have also since learned from family members of other residents that they have allowed residents of the Memory Care Unit to escape the facility on multiple occasions without notifying the family. While my father was a resident the overall care by the staff and responsiveness to our family was almost nonexistent. Anytime that we visited they acted like we were a burden whenever we had questions about my father‘s well-being. I would never recommend this facility to anyone.

My father was a resident here in December 2021 and briefly in January this year. Unfortunately as a result of an incident with another resident he was pushed down and received severe head trauma. He passed in February. We hold no ill will toward the other resident but the response of the facility im...

My father was a resident here in December 2021 and briefly in January this year. Unfortunately as a result of an incident with another resident he was pushed down and received severe head trauma. He passed in February. We hold no ill will toward the other resident but the response of the facility immediately after the incident and since then has been absolutely atrocious. After my father was taken away from the facility by the EMS they never followed up to ask how he was doing and repeated follow ups by myself and family members to obtain refunds for money already paid have been met with mostly silence. We have also since learn from family members of other residents that they have allowed residents of the Memory Care Unit to escape the facility on multiple occasions without notifying the family. While my father was a resident the overall care by the staff and responsiveness to our family was almost nonexistent. Anytime that we visited they acted like we were a burden whenever we had questions about my father‘s well-being. I would never recommend this facility to anyone.

The staff members are very friendly, caring and respectful. The care services kind of vary depending on the aids that day. We think the food looks great but our loved one says otherwise, she complains about it but also can't remember they have different options if you don't like something. She doe...

The staff members are very friendly, caring and respectful. The care services kind of vary depending on the aids that day. We think the food looks great but our loved one says otherwise, she complains about it but also can't remember they have different options if you don't like something. She doesn't always participate in the activities but ones she does go to she really enjoys.

Good community, just too far from family.