The facility did not comply with my guardianship - even signed paperwork in violation. Mother and other residents not properly monitored resulting in life-threatening fall and septic situation for my mother. Faces often on walls, smell of urine and staff state it's housekeeping's job, yet housekeeping is not on duty. In fact, faces on mom's pillow on three separate times in the past few months. Regular care plans, weight monitoring and change reporting not done according to regulation and in response to my requests as guardian. In fact, my request for the records, was not honored and I was referred to fill out a form to be reviewed by the facility's attorney. Not honoring the request is in violation of longterm care bill of rights furthermore, it points to sanitizing records and wrongdoing. Also, I have bee there for four hours during both snack and meal times and neither my mom nor her roommate were fed or checked on. A couple ok f times, I pulled the nurse call cord and no one came -- waited more than 20 minutes. HORRIBLE UNDER NEW REGIME. GLAD MOM IS GONE.