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Symphony at Centerville

Based on 10 reviews | Highly Rated Community in Dayton

7383 Paragon Rd, Dayton, OH, 45459

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Symphony at Centerville Special Offer

Claim your None move in special rebate by connecting to Symphony at Centerville.

2 Discounts Remaining in July
  • In order to be eligible for this program, you must meet the following requirements.
  • To request this move in special an individual must move in within three months from the date of claiming it.
  • You will be eligible for the move in special after staying for more than ninety (90) days at Symphony at Centerville.
  • You will only be eligible for the move in special if you are referred originally to Symphony at Centerville by FamilyAssets.
  • To redeem this move in special, you must request the rebate via leads@familyassets.com.
  • Cannot be combined with other offers. Terms and restrictions apply.

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3.9

Excellent

Symphony at Centerville is a assisted living community located in Dayton that offers senior living and care services.

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Overview

Ratings Breakdown Based on Online Reviews

  • Excellent

    43%
  • Very Good

    35%
  • Average

    13%
  • Under Average

    4%
  • Poor

    4%

Category Ratings

    Symphony at Centerville Price

    Estimated Monthly Cost of $3,600

    The above price is calculated based on average state costs, amenity information and online ratings. This price assumes some level of extra assistance, if no extra assistance is required, then the starting price would be less. To get an accurate monthly rate, click the button below:

    Compare costs for Symphony at Centerville

    Compare Facility PricingMonthly Cost
    Average cost of assisted living within 25 miles$3,600/month
    Dayton average cost of assisted living$3,600/month
    Ohio average cost of assisted living$3,600/month

    FamilyAssets has estimated the cost of Symphony at Centerville assisted living Facility in Dayton, Ohio. Symphony at Centerville is 100% the cost of assisted living in Dayton and 100% the cost of assisted living in Ohio.

    Detailed Information

    From The Owner

    Symphony at Centerville is the new standard of excellence in memory care for those who are experiencing memory loss. Our In the Moment Memory Support program uses a unique approach to caring for those with memory loss. Rather than rely on pre-determined activities each day, our signature In the Moment Memory Support Program engages residents in the moment they are experiencing and provides a compassionate and meaningful interaction. Our In the Moment® program is thoughtfully designed as a team-approach to care delivery. We describe what we offer as Memory Support because we’re intentionally shifting away from outdated Dementia care practices and into a hospitality model. We recognize that each person we are privileged to serve is both unique in their life history, as well as their Dementia journey.  We understand the importance of a scheduled rhythm to each day. However, we also encourage our team members to slow down and embrace the impromptu moments that happen as well.  We find i... Keep Reading

    Contact Information

    Community Website

    (937) 813-6182

    7383 Paragon Rd, Dayton, OH, 45459

    Rankings & Reviews

    FamilyAssets Reviews for Symphony at Centerville

    We have 10 review(s) for this provider.

    Mary Dewitt

    18 May 2019

    I had heard amazing things about Symphony at Centerville, good food, great activities and especially amazing aides, unfortunately I didn't get to experience any of that, I didn't even make it past the incredibly rude concierge. I stopped by the facility on my lunch break only to get some literature as I didn't have time for a complete tour, as I entered the lobby I thought to myself how beautifully it was decorated and made my way towards the front desk.The woman working the desk didn't even acknowledge my presence, in fact she didn't even look up from the binder she was working in to greet me. After a couple of minutes I asked "Excuse me do you have any literature I could take with me?" her reply set me back " I don't have any information I'm just the scheduler." While I was surprised by her response I was still interested in information as I was looking for an amazing home for my aunt and uncle so I asked "If it was possible for me to leave my phone number for someone to contact me?" She threw a notepad on the counter and pointed to where the pens were all the while never looking up from the binder she was working in. I was disgusted at that point and walked out, if this is who they have working to greet clients and someone who is supposed to be the first impression of a business, then I don't know who they have working for them behind closed doors.


    Response From Management: Hi Mary, I’m Katie, I work at Milestone Retirement’s Support Center. First, thank you for taking the time to bring this to our attention. We take feedback like this very seriously, and reassure you that the behavior you witnessed is not an acceptable example of our culture of caring. I’ve shared your review with Symphony at Centerville’s Regional Director of Operations for further investigation. We would like to encourage you to revisit us or call Carrie our Director of Sales at 937-212-9414. Thank you again – Katie, Digital Marketing

    Joanne Britain

    Verified Review
    12 Nov 2018

    I think they're doing a really good job with the dining. My mom seems to like the meals, they help her cut things up and I think she enjoys the taste of the food so I think they're doing a good job and they've been very friendly. Their Activities Director is amazing, I've never come and found my mom sitting in her room watching TV ever, and she’s always participating. The healthcare staff has done really well, when I walk in, they'll talk to me about how she's doing or what's new or different or anything like that so they've done very well, they've all been very friendly and open with me.

    Rose Pierce

    Verified Review
    07 Nov 2018

    We had a family advisor for elderly, she was referred to us through St. Leonard's and she's the one that found the community and we've been extremely pleased. I think they do a lot of activities over there, they try to keep the clients active and busy and stuff like that. She had to go to the doctor and the transportation services have been right there. The nurses are all terrific; at this point in time we are very pleased.

    joanne yon

    Verified Review
    07 Nov 2018

    Most of what we looked at for my wife was less expensive, but didn't offer the accommodations that we liked about Symphony like the private room and things like that, so you get what you pay for. We like the newness, layout and things like that here, so the community is very nice and it's nicer than most that we looked at. So far management is very good and the dining experience overall has a good variety and is very acceptable. I also think the activities are really good; they're well planned and consistently offered to the residents at the community, so it's been a good experience for my wife so far. Maintenance as far as moving her from one room to the other was satisfactory and the healthcare staff is real good, they're respectful, knowledgeable and accessible to the residents.

    Bob Werner

    Verified Review
    27 Oct 2018

    My wife has now been at Symphony for over three months and I am completely satisfied with the facility and the care she is receiving. In that period I have gotten to know all the management, nurses, caregivers as well as all the support staff and have found them to be skilled in their jobs and genuinely dedicated to the day to day caring of the residents.

    Miriam Conklin

    Verified Review
    26 Aug 2018

    From what I've shopped around and the quotes I've gotten from other places I'm totally satisfied with the value here. The activities are awesome. I would not have the patience to take my mom places they do. The other day when I was visiting I saw thte maintenance team stripping floors, so it has been nice to see that they are doing stuff to the community. I just can't praise them enough. I brought my daughter up from Atlanta this weekend to visit with her and when we left she said that we made the right choice. Everybody we take there likes the place.

    Glen Brogan

    Verified Review
    19 Aug 2018

    We're pretty pleased with the overall operation. They're doing what we're paying them for and they're taking care of him. He is seen regularly by a Nurse Practitioner or Doctor when he needs one, so you can't ask for more than that. I have only eaten there a couple times, but the food looks great and dad likes it so you can't ask for much more than that. We actually had a family Thaknsgiving there last year for dad and the staff was very accommodating, they did excellent. Maintenance seems to be excellent and we haven't run across any problems with anything. He used transportation when he first went there and it was excellent. They got him to where he needed to be and that helped us out a lot. The caretakers keep me informed with what is going with him and they have been excellent for the past year and a half. They're accommodating and work with me to get him to come around because he can be a very stubborn and obnoxious man, but they seem to handle that really well and he likes the staff. It's just been great.

    James Malavazos

    Verified Review
    19 Aug 2018

    There seems to be a nice variety of food and the service is fine. We had one issue with his TV and mantenance was right there to fix the problem. My dad has gone on excursions with the bus months, they seem to have an easy time with getting everyone to get where they're going to and then everyone makes it back on the bus. Overall, I have been satisfied with the care he gets.

    Linda Snyder

    Verified Review
    29 Jul 2018

    It seems like since the new management has taken over, things have stabilized where before it was an area of concern. There was constant turnover in staff, but it seems like they have stabilized things so I've been happy with that. The food seems to be okay, I know my wife has been eating regularly so she must like the food. She needed light bulbs changed and the maintenance crew took care of that right away. They do a good job of keeping things clean and orderly. I think she's happy there.

    Edward Ansell

    Verified Review
    11 Jul 2018

    He was at another community and he was having difficulties there, which is when I received a call from Tiffany. We came in after an hour of talking to her and decided it would be a great fit if we could accomplish all the things she said. One of the things we really do appreciate is that management jumps in and helps when they need to. I really like that the staff in the dining hall really knows the residents and calls them by name. Within a day or two of being there, the staff all knows my dad by name and they cater to him. Housekeeping does a good job and they actually hang up his clothes right away. I like the Activity Director. She is very friendly with all the residents and she also goes out of her way. They even include the family members in activities and try to keep the residents engaged. They keep the place to where it is safe and repaired. Everyone there works so hard and they really make the residents feel at home.

    FamilyAssets Score

    Feb 1, 2019

    FamilyAssets looked at 13 reviews and calculated that Symphony at Centerville has a weighted rating of 4.158 which makes it the #40 ranked community within 25 miles of Dayton, Ohio.


    Compare Symphony at Centerville to Nearby Communities

    Symphony at Centerville is top rated assisted living community in the city of Dayton.

    Reviews for Symphony at Centerville From Around The Web

    We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. The review data we have for Symphony at Centerville comes from:

    4.30 average score on Caring.com ® from 7 total reviews

    4.20 average score on Facebook.com ® from 1 total reviews

    4.00 average score on other platforms from 5 total reviews

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