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Symphony at Olmsted Falls - Memory Care

Based on 41 reviews | Ranked #3 of 40 communities in Olmsted Falls

25880 Elm St, Olmsted Falls, OH,

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4.6

Excellent

Symphony at Olmsted Falls - Memory Care is a assisted living community located in Olmsted Falls that offers senior living and care services.

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Overview

Ratings Breakdown Based on Online Reviews

  • Excellent

    64%
  • Very Good

    22%
  • Average

    3%
  • Under Average

    2%
  • Poor

    8%

Category Ratings

    Symphony at Olmsted Falls - Memory Care Price

    Estimated Monthly Cost of $3,600

    The above price is calculated based on average state costs, amenity information and online ratings. This price assumes some level of extra assistance, if no extra assistance is required, then the starting price would be less. To get an accurate monthly rate, click the button below:

    Compare costs for Symphony at Olmsted Falls - Memory Care

    Compare Facility PricingMonthly Cost
    Average cost of assisted living within 25 miles$3,600/month
    Olmsted Falls average cost of assisted living$3,600/month
    Ohio average cost of assisted living$3,600/month

    FamilyAssets has estimated the cost of Symphony at Olmsted Falls - Memory Care assisted living Facility in Olmsted Falls, Ohio. Symphony at Olmsted Falls - Memory Care is 100% the cost of assisted living in Olmsted Falls and 100% the cost of assisted living in Ohio.

    Detailed Information

    Symphony at Olmsted Falls - Memory Care, Olmsted Falls OH

    Symphony at Olmsted Falls is an Alzheimer's care community in Olmsted Falls Ohio. The community is located in a quiet, safe neighborhood and provides a safe and comfortable living experience for older adults with Alzheimer's and dementia. Caregivers work with residents one-on-one to deliver individualized Alzheimer's and dementia care, helping residents live an active and dignified life at the community. The caregivers help residents with a wide variety of services, including assistance with their activities of daily living and medication assistance. Each staff member's primary goal is to create a supportive environment for Symphony at Olmsted Falls' residents, improving their sense of well-being as they transition from in-home care.

    The Symphony at Olmsted Falls Alzheimer's and dementia care community is managed by Milestone Retirement. Their unique In the Moment® program focuses on each resident's total well-being as individuals. In the Moment® features six Elements of Engagement, which factor into each resident's sense of well-being:

    • Creative expression
    • Social interaction
    • Life-long learning
    • Physical engagement
    • Spiritual and religious engagement
    • Recreation
    • In addition to the community's senior care services, their amenities serve an important role in the In the Moment® program. Each senior living apartment has a private bathroom and kitchenette, but residents are invited to communal meals in the dining room everyday. The dining room staff prepare nutritious meals for residents to enjoy, with a rotating menu. Enjoying nutritious meals with peers is an important part of the Symphony at Olmsted's supportive environment, further encouraging each resident's total well-being through social interaction.

      Transitioning from in-home care to a senior living community like the Symphony at Olmsted Falls can be challenging for older adults and their family members. The community's staff understand the challenges new residents face when they receive Alzheimer's care for the first time and aim to make living at the Symphony at Olmsted Falls as comfortable as possible. The senior housing apartments are spacious and each offer emergency call systems. Individuals at the Symphony at Olmsted Falls can live with peace of mind, knowing help is a button-press away twenty-four hours a day.

      They Symphony at Olmsted Falls offers a wide variety of senior care services for people living with Alzheimer's disease and dementia. However, they are not a licensed nursing home and do not offer skilled nursing care on-site. Their professional nurses may assist with non-medical care (like assistance with a person's activities of daily living), but they may not provide skilled nursing care or health care to residents. Community residents who need health care have easy access to many medical facilities in Olmsted Falls city, including several hospitals and rehabilitation centers.

      Olmsted Township is home to a handful of assisted living and memory care communities, and the Symphony at Olmsted Falls is a popular choice among local residents living with Alzheimer's disease. Prospective residents and their family members can learn more about the community by touring it in-person. Tours happen regularly, and the staff are happy to answer questions about the community during the experience.


      From The Owner

      At Symphony at Olmsted Falls we feel life is not about the days but rather about the moments. In our quaint neighborhoods caring associates are eager to make every moment count. Specializing in memory care, our In The Moment memory care program is designed to provide a supportive environment where individuals with Alzheimer’s and dementia have the opportunity to live a fulfilling and dignified life. Our In the Moment® program focuses on the total well-being of residents, not simply on the disease. This program features the Six Elements of Engagement which address: Keep Reading

    Contact Information

    Community Website

    (440) 652-2078

    25880 Elm St, Olmsted Falls, OH,

    Rankings & Reviews

    FamilyAssets Reviews for Symphony at Olmsted Falls - Memory Care

    We have 41 review(s) for this provider.

    Cathy

    27 Dec 2018

    Extremely understaffed, patients needs are not addressed or attended too. They over medicate to keep from having to deal with the residents. The residents spend all there time alone in there rooms, activities are non existent. Management says what you as a family member wants to hear with no intentions of following threw. Give strong reconsideration to placing your loved ones in this facility.

    Ray Duplain

    Verified Review
    16 Nov 2018

    I think it's clean, people are courteous, and the food looks like it's pretty good. The building is in really good shape, they keep it nice and clean. The healthcare staff is very responsive, anything that happens to him I get a phone call because I'm remote, they explain the situation and give updates. They're really good; I'm really satisfied with what they're doing.

    Myrna and

    Verified Review
    12 Nov 2018

    Symphony at Olmsted Falls was recommended through someone who thought it would fit my parents' needs. My older sister and I took a tour and thought it would be nice, and it's been pretty great. The caregivers are very caring. My dad brings that up, they're in Memory Care and he is very impressed with how caring, that's the word he uses, caring, everyone is, and they really are. It seems like everything is taken care of. The maintenance team accommodated my parents with everything. The only thing I had to bring in was a TV, they made sure they had everything and everything was working. I have no complaints; they've been a godsend to me. The building and grounds look beautiful. Every time I’ve gone in there it is clean and so far housekeeping has also kept up with the laundry. The management team has been wonderful, and my parents have commented that they like the dining pretty much. There's very good desserts. The wait staff is great, if my parents don’t like something, they offer to make them a sandwich right away. My father had to go get his eyeglasses fixed and they took him to the VA. Another resident happened to be scheduled that very day to go to the VA and so that worked out. My dad was very impressed with the transportation. I would say we're getting what we pay for, absolutely.

    Carol Ladwig

    Verified Review
    26 Oct 2018

    The people here are very compassionate, and the residents beautifully. I thank all of them.

    Barbara Kenney

    Verified Review
    16 Oct 2018

    The care at Dymphony is great. The residents are greatest with utmost respect.

    Peggy Lee-Tocco

    Verified Review
    16 Oct 2018

    Caring staff, Nice rooms with personal bath, good views, and feeling of "home"

    Ryan Buck

    Verified Review
    15 Oct 2018

    I have referred a number of my clients to Symphony and I am always impressed by the care and responsiveness of the staff. I have never received a negative review complaint from a client of mine and all are very happy with their decision.

    Nancy Miller

    Verified Review
    12 Oct 2018

    I like that this is a small community based memory care home. All the employees are kind and respectful towards the residents. They always want to do well for the residents and their families too.

    Ross Stanway

    Verified Review
    09 Oct 2018

    I chose the community because of their uniqueness in being a little more independent living, a smaller place than places my friend has been in with a little better ratio of patients to aides. Compared to the other places he's been in, they treat him much more as an individual, they seem to figure him out very well and give him the kind of different attention that he needs. When he moved in the place looked like new, it's a very nice looking place.

    Lonzo Arrowood

    Verified Review
    09 Oct 2018

    We just liked the location, it's halfway between my and my brother's house, so we moved dad in. The management has been very helpful, the food looks good, housekeeping is consistent, and the caregivers are responsive. I like the idea the activities people get the residents out on trips, dad's taken the past two bus trips. It gets him involved. Maintenance hung the pictures in my dad's room there. That was nice. We've got no worries, dad is safe there, it's a good value, and everyone seems pretty helpful there.

    Sarah Mihalik

    Verified Review
    03 Oct 2018

    Jan Machovina

    Verified Review
    03 Oct 2018

    Delores Herron

    Verified Review
    01 Oct 2018

    This was a respite only stay for me. My husband drove around to every place in town and this community had the most ammenities, was the most attractive and offered the most for the patient. I was well cared for. The caregivers made it all worth while. Houekeeping did a really good job, they have a really great team. Joe in maintenance is fantastic! He has a great personality, he relates to everyone and is an outstanding man. Mary and Linda, the mother and daughter team, were all so nice and I really cried the most saying goodbye to them. I would highly recommend this community to others.

    Ralph Woisnet

    Verified Review
    19 Sep 2018

    My dad has been there for over three years, and the healthcare is very good. The caregivers are really nice and they do a good job. Management does pretty well, and the activities are good. All the dining room wait staff are very good there, they work really hard. Katie, the Dining Manager, is excellent. She addressed my concern when I had one. Housekeeping cleans his room all the time, they're very good. No odors or anything. When the owners changed the replaced the carpeting and repainted, it's very nicely kept, the community is well-kept. I have recommended it, it's a good value.

    Phyllis Speidel

    Verified Review
    19 Sep 2018

    My grandmother seems to enjoy what she's eating there. Housekeeping and maintenance are good, and in terms of activities, she gets to go on field trips once in a while. The caregivers keep up on everything, and grandma is safe and comfortable there.

    Craig Braithwaite

    Verified Review
    11 Sep 2018

    I moved my dad into this community about one month ago and I feel that they're really looking out for him. Management and the healcare staff have answered all of our questions, they're very personable and easy to reach. The dining staff is very friendly and accommodating and my dad seems to really like the food. The last time I went to his room, houskeeping did such a good job, that it looked liked no one was living in it because was so clean. I'm very impressed with the housekeeping, laundry and maintenance departments. Everything so far has been very good. It's a hard situation to be in and they made it easy for us.

    Charles Harris

    Verified Review
    11 Sep 2018

    I moved my parents into the memory care unit because it just seemed more appropriate for what the future would hold for the both of them. My mom didn't want to be separated from my dad because they've been married for 61 years. The experience has been amazing and I couldn't ask for better care for my parents right now. Megan, in management, has been amazing! She bent over backwards to help us and is just the sweetest, kindest, most loving girl. Danielle, in the front office staff, has also been a big help. She's so kind everytime I walk in the door. I've eaten in the dining room numerous times and it's been really good. Housekeeping and laundry take care of everything and do a great job. Their room is always clean, always picked up and the beds are always made. Joe, in maintenance, is amazing! He was very helpful and the room was imaculate when we moved them in. I'm very pleased with the care services and the nurses have been amazing. Anytime anything changes with my parents health or medications, I'm always given the updates. The community has been wonderful, it's perfect in all ways and I feel very safe with them there.

    Rosemary Mager

    Verified Review
    11 Sep 2018

    I feel like my mom is doing really well there. She loves the food. I could hardly get her to eat when she was with me and now I always find her in the dining room. From what I understand they take them out on little outings. She's happy about it. I can tell she is being bathed and taken care of well. She looks in better shape than I do.

    Mary Lou

    Verified Review
    11 Sep 2018

    I just moved mom in. We looked at lots of communities and it was Symphony's cleanliness, the appearance, and the staff was great. Those were the things that stood out. We looked around, and for Memory Care it is definitely high end, and the value is good. I would definitely recommend it for someone who needed that level of care. The nurses are great. They've been friendly. Everybody there has been wonderful. I can’t say anything bad 'cause I've never seen anything bad. If you go in unannounced you can see the caregivers are great with the people. Their attentive, you never see them congregated and ignoring people, they're wonderful. The maintenance man there is friendly and helpful. Her apartment's always clean. The laundry is done, it's always returned to her. It's outstanding, the housekeepers are great. I haven’t eaten there myself, but I have been there for meals. The food always looks very presentable, it always looks nice. The dining room is always clean, nice, and inviting to eat. For the level of care, the value is great. Symphony is a wonderful community.

    Ruby Sanders

    Verified Review
    27 Aug 2018

    I think they take really good care of my mom, and because of that, it just takes a lot of pressure off me. It is a lot of money, but we are getting a lot of peace of mind, and it's hard to put a price on that. I like how they can't really get lost because of the coridor and how it's a rectangle. I love the courtyard you have. It's just very pleasant for me to see and also for the residents. I think her room is wonderful. As far as the gentleman inside who does maintenance, if you need a photo hung or something, he is so good to do it, and he is always so kind and gracious to us as family. He always speaks to the people who live there as well. The aides, I don't know how they scan them to hire them, but I haven't met one who is anything other than excellent. I have seen them interacting with people, and they are great. My mom participates in a lot of the things they have in house, and they are marvelous. I just love when they come and do the music. Even when they are just doing little sing-a-longs or puzzles, I think they do a marvelous job.

    Howard Gordon

    Verified Review
    07 Aug 2018

    Management was very kind and like I said we were at our witts end with finding a place and they were very accommodating. I think the food has been good so far and it is always available so whenever he's hungry they're always willing to make him something. I've gone in a couple of times and he's been participating in stuff, which is good. The care staff has been very kind and helpful so far, as has the maintenance staff. Joe was great and helped us with the move. It's pretty compareable with other places around too, which is nice.

    Debbie Decker

    Verified Review
    07 Aug 2018

    My phone calls are returned and I think there really hasn't has been any major issues. In terms of Megan's ability, she has oversight over the staff, but trusts them to do the job so there is a nice balance of trust and accountability. They do have activities in the morning, evening and afternoon so they do encourage my wife and try to let her participate, so it's up to each resident's choice whether they do or not. Joe introduced himself and makes himself very accessible. She had an appointment offsite and he accompanied me because she is a flight risk, so Joe has been extra accommodating. So far I have been very satisfied.

    Richard Litke

    Verified Review
    05 Aug 2018

    I email Danielle and Megan in management a lot. They are nice and call me and have always been very responsive. My uncle says that meals are always very good and that he likes it. It is always very clean when I go there and his clothes are always done. Stephanie is amazing and does a great job and is great at keeping me up on things. I would definitely recommend it if someone needed that type of care.

    Jerradine Bryant

    Verified Review
    15 Jul 2018

    My wife seems to be well groomed. The overall care is very good. They've got a good facilities operator, Joe. All you've got to do is write a request down for him. It's clean and they have real hard workers. They have excellent housekeepers. Laundry is done on time. When the basket gets full, they are right on top of it. I've never lost any clothes. They're always doing something, and they have a bus when they can take people for rides. I know the food is always good. The menu is always good and good variety. I think they do a good job in management. The front desk is always helpful. The management team is very cooperative.

    Robert Nelson

    Verified Review
    12 Jul 2018

    I think the food is great. We've eaten several times with him, and he's a good eater, so there's no issue there. The servers have always been very nice to us. They keep the flowers nice, the community is really beautiful. They're good about calling and telling us if there is an issue. The aides all really like him, you can tell. There's never an issue. Being there has been the best thing for him and for us.

    George Doolittle

    Verified Review
    09 Jul 2018

    I stopped there and picked up all the paperwork and talked with the gal. She was just wonderful. I gave her the contact information for my dad and the VA. She did all the work. They just went over and above. My dad had never been there before, had never seen the facility or anything like that. They asked what kinds of things would make his visit more comfortable. He was able to have a room to himself, which with our past experiences at other facilities wasn't the case. The care has been just unbelievable. When he left he did not stop talking about that place for three days and how much he liked it. They must have done some really great activities. I can't say enough about the quality of the care there. We were in a desperate situation for respite care. We had visited the facility several months previous to that. I knew at that point that they required a longer stay than what we needed, but I thought it was worth calling to see if it was a possibility. They ended up accommodating us. They are incredible.

    Mildred Kaiser

    Verified Review
    09 Jul 2018

    I chose this community for my mother because it was smaller than a lot of other communities I looked at. As a result it felt more like home and was more personal. I liked the location of it and they only deal with people who need more assistance. Everybody has been very nice and very helpful. I have been very happy. The dining is excellent. It is like homemade food. It is presented lovely and prepared well. Housekeeping is good. They took care of everything right off the bat. The maintenance man is very accessible. The building is very well taken care of. There are no odors here. Everyone overall seems to be very nice. They personally want to get to know my mom.

    Marlene Stumph

    Verified Review
    08 Jul 2018

    I always talk highly of Symphony. The people there are great; I got to know a lot of them. Those girls were special, they are special people there, and they are really nice. The maintenance man Joe would fix whatever needed fixing. The building was clean and nice. The outside and grounds were taken care of well. If I needed anything done they would take care of it. That was great, the cleaning was super. They took care of that real well. The food is great there. A lot of the time, if she didn't like it they would make her something different, they knew her habits and exactly how long to cook it for. They treated my sister with respect and dignity.

    Robert Bowman

    Verified Review
    26 Jun 2018

    I like that it wasn't on a busy street; it was on an off street, so that was a big plus for me. I like the location and I love the huge porch because I think it makes it feel more like a home. Those were two things that stood out to me as physical things and I was impressed with Diane when I interviewed with her. Paula, the evening nurse, is especially attentive to my dad. Danielle is the billing person and she also does the support groups with Becky, everybody has been very attentive. The grounds always look beautiful. I have recommended Symphony to other people.

    John Roach

    Verified Review
    13 Jun 2018

    I checked with a few of the communities and spoke to my daughter who's an investigator for Ohio and did nursing home and assisted living for many years and said this place was rated pretty well. It's been absolutely, positively great. My father says the caregivers are so nice. I just seem to trust them a lot. He's eating everything and seems to be gaining weight. The housekeepers are so nice. She cleans up his room and helps him with his puzzle and talks to him, they're very friendly and everything is spotless.

    Miriam Gay

    Verified Review
    12 Jun 2018

    I think the price is fair for what is received. It's a nice place, it really is. I have spoken with the Executive Director and he was respectful and knowledgeable. The dining room is always clean and the menu seems to offer a good variety. There are plenty of activities. Whether they participate or not, it's up to them. It's spotless. The housekeepers do the laundry with no problems. The maintenance man is always working and doing something. The caregivers interact very well with the residents and everyone knows my mother-in-law's name.

    Norvel Belt

    Verified Review
    07 Jun 2018

    They are one of the best places I have seen for Memory Care. The management staff is very efficient, and they are always there. They are very friendly and we have been very happy with what they do for my husband. Their food is very good, and very well prepared. Sometimes we have to convince him or he even refuses to eat, but they work with him. The caregivers are always up on his medicine and everything. My husband's clothes are washed regularly, and they are always put up and the place has always been clean.

    D and

    Verified Review
    31 May 2018

    The price is definitely good compared to others. The management is pretty responsive. My aunt and uncle really like the food and there is always food to snack on. The activities are going well. Everything is kept up really nicely and everything with laundry has been fine. It seems like the residents interact with healthcare staff well. Management has been pretty responsive. One of the managers gave me her home number so I can text her if I have any problems. Overall, Everything is kept up really nicely and everything with laundry has been fine.

    Nick Kurkowski

    Verified Review
    24 May 2018

    Since my father has lived there I haven't had any problems with the management. Housekeeping is fine. Maintenance seems good and they help out when they see you need help. Like if you're moving something in, they'll help you. The care seems to be fine as well. The value is good. It's better than a nursing home.

    Hildegarde Hull

    Verified Review
    11 Apr 2018

    We found Symphony for a 30-60 day respite care, and it has been working out really well. We're hoping that my mother-in-law will be staying. The management staff is so empathetic. It's like a wonderful, big family and Megan has been incredible. They're always so flexible, attentive, and responsive. It's a beautiful community and kept up nicely. I haven't heard any complaints about the cleaning or laundry. I feel very fortunate we found Symphony.

    George Cox

    Verified Review
    11 Apr 2018

    Management bent over backwards to make my father comfortable. In their dealings with us they were very prompt and always available. Megan, the Executive Director, is a real nice, sociable, accommodating person. They have very good food, healthy meals, and I like the fact that if the residents don’t want the main meal they have sides they can choose. His clothes are always clean, there's never anything in his hamper. It seems they wash his clothes a lot. The maintenance is great; it's a wonderful guy who runs that program. The nurses and aides from Symphony are very nice, very good. I like them all. The head nurse Debbie is wonderful as well. My family and I are very pleased. It's in a beautiful setting. Everything about it, head to toe, I love about it. I have no complaints at all. I wish I had more money for when I was older so I could move in there too.

    Lois Rudnik

    Verified Review
    11 Apr 2018

    It was recommended by the healthcare facility my mom was at previously. I was really comfortable with the staff. I think its very price competitive. I think you get a lot for what you pay. Many of the managers are on top of things, glad to help or answer questions. Megan was real receptive when I met her, explained how important communication was, I was really happy with that. So far everything looks good in the apartment, and all her clothes come back from laundry. The caregivers do quite well with her. I'm really happy with that too. If I call them they call me right back and leave detailed voicemails.

    Edith Schmieler

    Verified Review
    09 Apr 2018

    The facility presents itself well to visitors. It's always clean. My mom is taken care of and that's my concern. Joe, the maintenance guy, has been great. I would definitely recommend it, especially the memory unit.

    Thelma Eccleston

    Verified Review
    15 Mar 2018

    I chose it for my mother for the location, we knew a few people there and it fit her needs. The maintenance staff helped us put pictures up so that was nice of them and said if we need anything else, coming in to help move furniture or whatever, he'd do it. He's been excellent. There is someone cleaning the room all the time. It seems like the meals are good, I look at the menu every day.

    Joan Carlson

    Verified Review
    13 Mar 2018

    It's a wonderful facility and my friend is very comfortable and safe there. I'm very satisfied with the management. There is great communication there. They’ll make her special entrees and they are very familiar with her eating habits. The activity coordinators are great. They make sure to get her involved and active. The activity team is wonderful. In terms of cleanliness, anytime we have had a problem, the housekeepers are there right away to help us. In addition, anytime we have issues, maintenance comes to fix them. The nursing staff is great. They are very nice and understanding and they help with whatever you need. I don't have any complaints. Many of them go above and beyond. I hope they keep up the good work and continue communicating the way they are.

    Audrey Corlett

    Verified Review
    07 Mar 2018

    I would say it's a good value and it's fair. The management staff has always tried to be helpful and always tried to solicit feedback. They asked me how things were going, and I really can't complain about anything. I thought that the food was excellent. The caregivers were always on top of things and I think they had some really nice aides there. I saw them with people there and they were always patient, always trying to help people along , talk to them a little bit, clean them up if they needed it, or take them to their room.

    FamilyAssets Score

    Feb 1, 2019

    FamilyAssets looked at 18 reviews and calculated that Symphony at Olmsted Falls - Memory Care has a weighted rating of 4.643 which makes it the #3 ranked community within 25 miles of Olmsted Falls, Ohio.


    Compare Symphony at Olmsted Falls - Memory Care to Nearby Facilities

    Symphony at Olmsted Falls - Memory Care is ranked 1 out of 2 total assisted living communities in the city of Olmsted Falls, 3 out of 40 communities within 20 mile radius and 50 out of 429 communities within the state of Ohio.

    1st out of 2
    Olmsted Falls Assisted Living
    Top 50% of 2 assisted living facilities in Olmsted Falls
    3rd out of 40
    Assisted Living within 25 miles
    Top 8% of 40 assisted living facilities within 25 miles
    50th out of 429
    Ohio Assisted Living
    Top 12% of 429 assisted living facilities in Ohio

    Reviews for Symphony at Olmsted Falls - Memory Care From Around The Web

    We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. The review data we have for Symphony at Olmsted Falls - Memory Care comes from:

    3.20 average score on Caring.com ® from 6 total reviews

    4.50 average score on Facebook.com ® from 7 total reviews

    3.20 average score on other platforms from 5 total reviews

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