Flagstone Senior Living

Based on 67 reviews | Ranked #1 of 1 communities in The Dalles

3325 Columbia View Drive, The Dalles, OR, 97058

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  • In order to be eligible for this program, you must meet the following requirements.
  • To request this move in special an individual must move in within three months from the date of claiming it.
  • You will be eligible for the move in special after staying for more than ninety (90) days at Flagstone Senior Living.
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  • To redeem this move in special, you must request the rebate via leads@familyassets.com.
  • Cannot be combined with other offers. Terms and restrictions apply.

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4.3

Excellent

Flagstone Senior Living is a assisted living community located in The Dalles that offers senior living and care services.

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Overview

Ratings Breakdown Based on Online Reviews

  • Excellent

    49%
  • Very Good

    34%
  • Average

    7%
  • Under Average

    8%
  • Poor

    2%

Category Ratings

    Flagstone Senior Living Amenities

    • Memory Care

    Flagstone Senior Living Price

    Estimated Monthly Cost of $2,722

    The above price is calculated based on average state costs, amenity information and online ratings. This price assumes some level of extra assistance, if no extra assistance is required, then the starting price would be less. To get an accurate monthly rate, click the button below:

    Compare costs for Flagstone Senior Living

    Compare Facility PricingMonthly Cost
    Average cost of assisted living within 25 miles$2,635/month
    The Dalles average cost of assisted living$2,722/month
    Oregon average cost of assisted living$4,065/month

    FamilyAssets has estimated the cost of Flagstone Senior Living assisted living Facility in The Dalles, Oregon. Flagstone Senior Living is 100% the cost of assisted living in The Dalles and 67% the cost of assisted living in Oregon.

    Detailed Information

    Flagstone Senior Living, The Dalles OR

    At the Flagstone senior living community in the Dalles, OR, older adults can enjoy a life of luxury as they receive everything they need for an engaging retirement. With a wide variety of personal care services, wellness programs, and amenities the community is an exceptional place for people who want to live their lives to the fullest while receiving long-term care. 

    The community’s services are extensive, designed to help people with their daily activities. Retirement should be a time of relaxation, and the residence encourages this with their long-term care programs, letting residents focus on what really matters to them. Everyone is treated as an individual at Flagstone, thanks to the community’s person-centered approach to care. Staff members work with each resident one-on-one to identify their greatest needs, discuss their concerns, and learn their preferences so they can create individualized care plans. 

    Individualized care plans make it so no two people have the same care routine. People receive as much or as little care as they need, which may include services like: 

    • Personal care/assistance with daily activities 
    • Medication management 
    • Housekeeping 
    • Laundry and linen services 
    • Transportation to and from appointments

    Residents are encouraged to engage with their community at Flagstone’s social events and activities. Every month, the residence posts its events calendar online so people can schedule their days accordingly. The community offers different events every day, designed to help residents interact with one another, make friends, learn new skills, and express themselves creatively. Most events happen on-campus, while others involve group outings to local sightseeing locations. Popular activities include: 

    • Ice cream socials 
    • Continuing education opportunities, like guest speakers and lectures 
    • Classic movie screenings 
    • Bingo and board game nights 
    • Casino outings 
    • Pet therapy 
    • Happy hours 
    • Live musical performances 
    • Devotional time and prayer groups 
    • Arts and crafts sessions 
    • Exercise programs and fitness classes

    Incoming residents can choose from five floor plans when they move in. Flagstone offers studio, one-bedroom, and two-bedroom apartments, each with their unique charm and personality. Studio apartments are reasonably sized, featuring one large living area that doubles as a bedroom instead of private sleeping quarters. One and two-bedroom apartments are larger, with the added privacy of dedicated sleeping spaces. All floor plans include: 

    • Closets with storage space 
    • Kitchenettes with full-sized refrigerators, counter space, and cabinets 
    • Large windows with exceptional views 
    • Private bathrooms 
    • Emergency call systems 
    • Cable television and internet hookups

    Residents are welcome to prepare meals in their apartments, but many choose to dine at the community’s on-site restaurant. The restaurant offers three meals a day, including breakfast, lunch, and dinner. The staff prepares classic recipes and seasonal tastes like roast beef with garlic potatoes, teriyaki salmon with rice, and herb roasted pork chops for dinner guests to enjoy. Vegetarians, people who eat kosher, and people with food allergies may request meal substitutions as necessary to accommodate their special dietary needs. 

    In addition to Flagstone’s assisted living community, they offer a memory care program for people living with Alzheimer’s disease and memory loss. To learn more about Flagstone’s memory care community, use the links above to make an inquiry or schedule a tour. 

    Families who want to learn more about Flagstone’s personal care services, wellness programs, amenities, senior living apartments, and social activities can use the links above to make an inquiry or schedule a tour. Touring the community gives guests a closer look at what it means to be a Flagstone resident, and the staff is happy to answer questions about their services and recreational programs. They can explain what sets Flagstone apart from other assisted living facilities and independent living communities in the area and help guests understand if the community is right for them. All guests may enjoy a complimentary meal in the dining room during their tour and can see the beautifully landscaped gardens outside. For more information, read the frequently asked questions (FAQ) below. 

    Frequently Asked Questions (FAQ)

    Q: How do I know if Flagstone is right for me?

    When people need mild to moderate help with their eating, dressing, bathing, and other daily activities, retirement living communities (like Flagstone) can be an outstanding alternative to nursing homes for some people. Like nursing homes, Flagstone offers long-term care, but their programs do not include skilled nursing services for people with chronic illness or injury. 

    • Prospective residents can ask themselves a few simple questions to find out if Flagstone may be right for them: 
    • Is the person ambulatory, or are they confined to their bed? 
    • Does the person need ongoing medical attention for chronic illness or injury? 
    • Does the person have Alzheimer's disease, short-term memory loss, or dementia? 
    • Does the person need rehabilitation (speech therapy, physical therapy, etc.)?

    To live at Flagstone, a person must be ambulatory. The community is not prepared to help people who are permanently confined to their beds and may not admit applicants who are bedridden. The same rules apply to people who need ongoing medical assistance - Flagstone is not licensed to provide long-term skilled nursing care and may not admit residents who require it on a daily basis. 

    People with Alzheimer's and dementia may consider Flagstone for long-term care, thanks to their non-medical Alzheimer's care services. Flagstone’s In the Moment® program considers each person’s individual needs, creating a care routine ideal for their dementia journey. The community is equipped for all stages of memory loss, giving people with Alzheimer’s disease a place to thrive as they navigate life with Alzheimer’s and dementia. 

    To learn more about Flagstone’s programs and services, prospective residents can use the links above to schedule a tour or make an inquiry. 

    Q: How do I know if Flagstone’s In the Moment Memory Care Program is right for me or my loved one?

    Living with Alzheimer's and dementia can be challenging. It is important for people with memory impairments to find the right care programs so they can have a happy, fulfilling retirement. Flagstone’s In the Moment program makes living with Alzheimer’s and dementia easier for older adults, thanks to their outstanding memory care services, individualized care plans, and patient staff. 

    The staff work one-on-one with memory care residents to understand their needs, their concerns, and their preferences. Staff members engage with residents through structured activities, stimulating their minds and helping them learn to live with their symptoms. They are equipped to help people with mild to severe memory loss, including late-stage Alzheimer’s disease. However, their Alzheimer's care services are strictly non-medical and people who need skilled nursing care may not be a good fit for the memory care program. 

    To learn more about Flagstone’s exceptional memory care community and their Alzheimer's care services, use the links above to make an inquiry or schedule a tour. 

    Q: Does Flagstone offer short-term care services for in-home care recipients?

    Yes! When an in-home care recipient’s family caregiver is taking time away from their duties, the person can stay at Flagstone for up to 30 consecutive days, thanks to their respite care program. To learn more, use the link above to make an inquiry. 

    Q: How much does it cost to live at Flagstone?

    There are no one-size-fits-all monthly fees for Flagstone residents. How much each person pays per month depends on their care requirements and the size of their apartment, with smaller apartments costing less than large units. The community charges a base rental fee that includes each person’s room and board, meals, and housekeeping. As residents need additional services, the community adds fees accordingly 

    To get a personalized price quote from Flagstone, use the “Get Pricing” tool above for a monthly cost estimate. 


    From The Owner

    At Flagstone Senior Living, we don’t just help our residents, we also help their families by offering them the peace of mind that we’re taking care of their husband, wife, mother or father and treating them with the respect and dignity they deserve. To us, our community embodies so much more than independent living, assisted living or memory care services, it’s a culture of caring, empathy, and compassion. When it comes to our residents, the things that matter to us are the same things that matter to you. If you or a loved one are looking for a senior living community that puts care first, we’d love to meet you. Call us today to schedule a tour. Keep Reading

    Contact Information

    Community Website

    (541) 240-8143

    3325 Columbia View Drive, The Dalles, OR, 97058

    Rankings & Reviews

    FamilyAssets Reviews for Flagstone Senior Living

    We have 67 review(s) for this provider.

    Review avatar

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    14 Dec 2019

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    14 Dec 2019

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    Gwenith Filbin

    12 Dec 2019

    This is a really nice community and I really like it here. Everyone is very friendly, helpful and tries hard to be accommodating. Most of the management is respectful, they seem to be very knowledgeable and their responsiveness is very good. The dining service is also good and they try to accommodate the residents. The food is good and the dining menu is fine. Maintenance does a great job and the building is beautiful.

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    Julie Hankin

    12 Dec 2019

    They are very good at communicating and they can take care of all of my questions when I call, and call me if something comes up.

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    Katheryn Hunt

    12 Dec 2019

    I think the people that manage this community do an excellent job. The food is good quality and the service is excellent. Housekeeping does an excellent job and I think the price is fair.

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    Donna Brost

    12 Dec 2019

    Management seems to be getting things done. The dining department does a good job, this community seems to have a lot of activities going on and the building is kept very nice and it is always clean. I am pleased with this community overall.

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    Alice Cychosz

    12 Dec 2019

    This is a great place for my mother. Staff members are caring and responsive, and management is very good at communicating any information. In addition, the community is clean and well kept, there is a good variety of activities, and the food is very good.

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    Dolores Crawford

    12 Dec 2019

    Management is really helpful and they are there for you. The servers in the dining room are really good and make sure they have your order right and the caregivers are right there if you need anything.

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    Joyce Allan

    12 Dec 2019

    Anytime we have concerns or any questions, they are on it right away� Karen, the head of memory care, is wonderful. She is always interacting with the residents. She will send me a text or picture whenever she sees my mom doing something cute.

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    Betty and Larry Dietrich

    12 Dec 2019

    My husband and I feel very safe here.We're 12 days in and I am overwhelmed at the quality of care we're getting. They are above and beyond, A++. The food is great, the service is wonderful. We've never been treated this good before, it's a real eye-opener at how amazing and pleasant everyone is. The management has been very helpful and excellent. This is our first time in any care community. I am happy. I would stand up in front of 20,000 people to testify about Flagstone.

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    Karen Barnes

    12 Dec 2019

    Mom�s been there three year in both the Assisted side and now Memory Care. We�re satisfied with the responsiveness and availability of management. One time I did see the dining menu and there seemed to be nice options. We�re very satisfied with housekeeping. From what I can see the caregivers are doing a pretty good job on that part. She is safe, comfortable, and they take Medicare now so the value is good. We love Flagstone, it's never going to be perfect, but overall it's good.

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    Walt & Elizabeth Smith

    12 Dec 2019

    Karla, the Director, is charming and she is working to do a good job.The community has things going on all the time and they have entertainers come in which are good and fun. The maintenance is excellent. The building seems to be in good shape. We were buried in snow for a while but they kept the driveway clear. I think the price is fair at this community.

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    C and C Massingill

    12 Dec 2019

    We are back at Flagstone because we like the area. The doctors are here and we like the people very much. My children were adamant we get back in. The room here is fine. We have no complaints about our experience with the maintenance. I think generally things are clean, they appear to be. More than adequate. Tommy is great and his new helper is the same way. I know they offer bingo and activities like that, and the servers are nice, but the dining room is bad. Another resident here has food allergies, she did set an appointment with the chef who did some research and instructed the staff. They really try. If we had to live in the Portland area or the valley, I am sure the rates would be higher. As far as bang for your buck compared to other places I would think it's a good deal for anybody. We have recommended Flagstone to family and friends without a doubt.

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    Jim Rhoads

    12 Dec 2019

    We chose Flagstone Senior Living for my parents because of the spaciousness of the two bedroom and two bathroom apartment. In terms of value, there is the added value of security knowing that in case of an emergency, there is someone at the community for them. It also balances out pretty closely with what other places are charging, so I'd the value is good. The maintenance at move-in was amazing because two of the staff worked their butts off for my parents. My mom had difficulty with the spacing of the hangers, but they made it happen and they could continue on moving in. With regards to cleanliness, the apartment was very clean when we moved them in and the building seemed clean, so there have been no complaints at all. The hallways are wide, nicely lit and pleasantly decorated as well. In terms of the dining experience, my parents seem to enjoy the dining very much, the service is good and my husband says the food is very good. Other than dining, they did say a couple a nights ago that they were going to a wine tasting Happy Hour, so that may have been their first social event that they've done. Regarding management, they have the most wonderful people that we have met thus far, so it's been a great experience for them thus far.

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    Charlotte Barnett

    12 Dec 2019

    I had looked at it three or four years ago when I was looking for a place for my parents to live. The interface with the people and the staff and the management was all very good and very enjoyable and very informative. We moved my 103 year old aunt in there from independent living. Compared to the other places I have seen it is a little bit brighter. In regards to the management, they are nice people and they are friendly and very informative. They are very helpful in answering all the questions that we had. Here the food is fresher and it better tastes. She always comments on how good the food is. She can be very critical but the fact that she likes the food and the way it smells when I walk by makes it seem like a good place to me. They listen and get inputs from the clients and act upon them. There is still a wide range of activities available for them. Everything has been done in a timely manner and very well done. When my wife and I visited we noticed that her bed was made and the floors were clean and things were stacked neatly. The building is immaculate. The maintenance of her room is very good as well. My aunt has people checking on her every two hours. She has the button on her and the care givers respond quickly. She is happy with them and they seem to like her a lot. I ask her if she feels safe and she has a smile on her face and everything is bright and cheery. I am personally very pleased on how she is adapting and how well she seems to like it. She seems comfortable.

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    Jack & Celia Lorts

    12 Dec 2019

    We're very happy with the management team. The person in charge is very pleasant to deal with and does all she can to make everyone as happy as she can. She's easy to deal with and she does try to solve any issue we have. Maintenance tries to get everything done and they do a good job.

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    Tommy Burns

    12 Dec 2019

    I am satisfied here. The management staff are that good. The housekeeping is good. Everything is clean. The maintenance is good. We have a good maintenance guy. He seems to be right on the ball.

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    Daniel Prinzing

    12 Dec 2019

    The value at Flagstone Senior Living to me is that I don't have to worry about my father because he feels safe and comfortable in the community. Management has been respectful, knowledgeable, accessible and responsive to his needs. In regards to dining, my dad thinks it's pretty good food in that he likes the options and says that he enjoys the food quality, plus the service is satisfactory. While he doesn't participate in activities by choice, it seems like the residents are always doing something and there are calendars all over the community. In terms of maintenance, my dad really hasn't needed any repairs, but I know that the maintenance guy is very responsive if he needs something lifted, so he has been helpful in other ways. The building always looks very nice too, so the maintenance department has been to my satisfaction. In regards to my dad's care, the healthcare staff has been very responsive towards his needs, so I am happy with the services and accommodations that are provided to him.

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    Jessie Cates

    12 Dec 2019

    This community is well run and I couldn't have found a better place for him. The cleanliness of the community is very good.

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    Mildred Broge

    12 Dec 2019

    My mother-in-law is on her third year up there, it'll be three years in June. The food quality is great, and the menu looks good to me. The servers are always real friendly to us when we say hi. There�s activities going, a lot of hustle and bustle, things going on all the time. There's a small notebook by the front desk where they can sign up to use the bus. It's pretty easy to schedule. The bus is real nice, well heated or well air conditioned depending on the weather. Housekeeping is good, maintenance is excellent, and anytime we need anything or a question answered the managers are on top of it. They've saved our lives. The care givers are good, the nurses, aides, and med techs are trained, and if we call we get response and they're very friendly. They are amazing, they do a great job with her and we're pleased.

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    Alice Penman

    12 Dec 2019

    I am very pleased and this is home to me. We have beautiful views from this community. It is a nice place and I am quite pleased with my room. You get to make your home in your apartment. I think our Executive Director is an excellent person. She has a heart of gold and cares about us. You couldn't ask for a better person. She is easy to visit with and communicate with. She has made this a great place. The service in the dining room is pretty good. We have one waiter who is top notch. He knows off the bat what you would like for side dishes to start with. He knows what you like to drink but always asks me for sure if that is what I would like. He knows my name but usually calls me sweetie. I don't mind being called that and call him sweetie too. I just had a carrot raisin salad and it was delicious. We had a peanut butter cookie for dessert and it was excellent as well. We have pretty good food. Housekeeping and laundry are good. The housekeeper that does my apartment is great and has been here for 10-11 years. She knows how to clean. The maintenance is excellent. If you have a problem, the maintenance man is here immediately.

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    Jerene Halsey

    12 Dec 2019

    The care has been great. Any time we've had questions there is someone there to answer and they work with me on doctor's appointments. I haven't eaten there but she says it's good and she's gained weight since she's gotten there so I guess that's a good testament. When we moved her in maintenance was very helpful and took care of anything that we needed in her room. They have a calendar up with all of the activities on it and I know that when she wants to be she can stay very busy. The staff takes good care of her and she doesn't have to worry about the day to day stuff so it's worth it for us.

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    Alvin Oswalt

    12 Dec 2019

    The community was close by, was recommended highly to us, we have some friends that are in here, so we decided to check here. They're really wonderful people here, management is very helpful. Everything I've seen in the dining has been wonderful. The healthcare staff is wonderful, they are very very good. They've been right here helping. Housekeeping does a good job, they keep it nice looking all the time, it's very good, we're very happy.

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    Alice Cychosz

    12 Dec 2019

    Overall, we are very pleased with my mom's care at Flagstone. In regards to the dining, I think it is really pretty good. The food quality is great. The variety is good. The wait staff is fabulous and very helpful and very attentive. She does puzzles, bingo, church service. The activities staff does a very good job. The housekeeping is doing very well. When I brought something to the attention of the guy who runs the housekeeping right then and there he contacted the person right away. I showed him what my concerns were. There is good attention to detail. The maintenance staff is very attentive. The care givers really care for her. There have been a few issues but I brought it to their attention and they were responsive.

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    Bernie Starr

    12 Dec 2019

    I chose this community for my cousin because he has friends there that can visit with him more frequently than family so we wanted to try to keep him local. We were so pleased with the activities available. My cousin absolutely loves music and we are so pleased that he can be exposed to live music; that was awesome. The times I've been in the dining room, there was definitely a good menu variety. The location is fabulous, it's a wonderful campus. I truly do believe that there are people there that really care and want to do an excellent job; they've made me feel comfortable about my decisions.

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    Joyce Allan

    12 Dec 2019

    My mom been there so many years they know her, love, and take care of her. She'll be 96 next month, so I think that's a good place for my mom. The caregivers are great. Whenever something comes up, Karen or Sandra from nursing will always give me a call. They�re very good and very conscientious about letting me know what's going on. I also think the managers are good. Any time we've had questions or concerns, they're right on it, they get right to it and take care of it. They know me when I walk in the door, and are always polite and greet me. The staff tries to keep the residents active and doing things. Several days mom wants to stay in bed, but they work on it and they know how to get her out of bed, down to the dining room, then into activities. I love maintenance, love those guys. Tom is just wonderful, if anything is the matter, I just ask him, and he tells me he'll be down in a little bit. He always takes care of things right away. He knows my mom, and as soon as he gets a chance he's there to take care of things. The building is very well taken care of. In some places you walk in and get hit by a smell, but at Flagstone when you walk in, it�s like walking in to any business or home, no smell. Everything is well taken care of outside, they usually have flowers out. Mom uses the transportation there. The driver knows everybody's name, and where they need to sit because of any disabilities. He knows everyone there who rides his bus regular, he takes care of them. The people there are all just wonderful. The community is 150 miles from me, and when it came time to move to Memory Care I thought about moving mom closer, but she told me she feels safe there, feels they take care of her, and that's all I needed to know.

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    Joyce Cowell

    12 Dec 2019

    My wife is being taken care of, given something to do with the activities there. The caregivers seem to take pretty good care of people. My wife's apartment looks good and clean when I'm over there. Housekeeping does a good job, I think. Flagstone seems to take pretty good care of people.

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    Mary Lou Garwood

    12 Dec 2019

    The front desk was awesome. Every time I went in there they would greet me with a smile. The care staff was friendly and they were working hard. We had a few issues with mom's TV and maintenance would always come right up to fix it. The windows were spotless, the lawn was maintained beautifully, the flowers and the outside looked great. Whenever I'd sit in on the dinners everyone seemed to be enjoying their food and the servers would run around to get people stuff, they were fine and doing a good job.

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    Dolores Crawford

    12 Dec 2019

    The value at this community is excellent and my mom's apartment is fine. I called this morning to see if management would check on my mom since she was not answering her phone. My mom called me right away after they checked on her and that was good. She has made some suggestions such as going on shorter trips. They have offered some trips that are only an hour long. They listened to her and followed through. Housekeeping cleans her room pretty often and she lets them do her laundry. When I was there yesterday I needed help moving something and maintenance was right there to help. The transportation as this community is good. It seems like they are pretty available as long as you let them know. My mom is able to see the nurse whenever she needs to.

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    Murriel Walters

    12 Dec 2019

    I thought the management was good, we were very pleased with my mother-in-law's stay there. I couldn't go on more and more about the activities, she loved it. They took them on bus rides every chance they got, almost on a daily basis, and to those people, just getting them out in the fresh air is wonderful. I couldn't ask for better healthcare, they were so sweet with her.

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    Marilyn Zade

    12 Dec 2019

    My mom seems to like Flagstone very well. When you call the management to get something done they get right on it. The manager of Flagstone is really good. She has checked in with me two or three times to make sure we are happy and I think that is important. The activities are great. I like the fact that they have the bus trips, that will be really great. I really like the maintenance guy. He gets on stuff and he knows his stuff. He is a great guy. The appearance of the building is wonderful inside and out. I would very likely recommend Flagstone.

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    Helen Goesch

    12 Dec 2019

    My mother's apartment is perfect for her needs and she is safe and comfortable at this community. The management is very responsive. If I cannot get someone on the phone, they will call me back the same day. The food is okay, there appears to be variety in the menu and the service is great. This community is always very nice and clean. The care is great. Everybody is so kind, patient and quick to respond to any need.

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    W & E Smith

    12 Dec 2019

    My wife and I have been living here since February 2018. I would say that the price is fair. The apartment is great, I have no complaints. It has been an adjustment but we are really pleased with the location of the apartment and what we have in the apartment. The girl at the desk has been very helpful. We haven't gotten too involved with the activities because we are still transitioning. The help in the dining room has been wonderful, they are really great. It's been an adjustment, but we are happy here.

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    Betty Kelly

    12 Dec 2019

    It's a safe environment and my mom is doing great there. Overall, the place has been really good for my mom, and we're not looking to move her. They do a really good job with activities. They go on outings. I think it's a really good mix of activities, very well done. The maintenance crew always seems to be hustling, they're always on it. They have a lot to do, but they make a big effort to get things done. I know there are little things mom needs, any safety concerns, get taken care of. The bus driver there, Jerry, is amazing, he's a great guy. He grew up in the area and knows it, and he does a really good job. She likes it there, she's happy and content.

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    Julie Hankin

    12 Dec 2019

    It helps us a lot knowing she is in a safe place. For what we pay, the quality of care is very good. I think the value is reasonable, I really like it. Management has been very easy to deal with. If I call them, they always tell me right away about any issues. They offer quite a bit of activities, and I like that. She gets to go places with assistance. Maintenance is always on top of things. In the assisted part she kept flooding her bathroom and they always helped with that. We are in very close contact with her aides, so we get phone calls a lot. She requires a lot of assistance and they always help her. We really appreciate that.

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    Frances K May

    12 Dec 2019

    The caregivers are very responsive to my mom's varying needs. When I ask them questions they know what's going on. They just treat her really well. I think the value is excellent. You have a nice, bright, and clean facility. People treat my mom really well. I'm just really happy with where she is at.

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    Daniel Prinzing

    12 Dec 2019

    It has definitely simplified my life. My dad is thriving there; we didn't think he'd be alive past this year. I think it's because he is getting his medication correctly and is having well balanced meals. It's been a great experience. The executive director took him to an appointment, he felt very special. My dad thinks it's wonderful. He thinks there is a lot of variety in the dining menu and that it's very good. I'm very satisfied with management. Any time my dad has had any issues or concerns the maintenance crew have been very receptive and helpful to him on those. It's just been great for him.

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    Jessie Cates

    12 Dec 2019

    Management is very responsive, respectful, and warm and friendly. They're kind and efficient, and effective. I think my dad gets a lot for what he pays. Breakfast is wonderful, he loves it. Overall I would just say it's very well-managed.

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    Mildred Broge

    12 Dec 2019

    We have found no problem with Management whatsoever. They've been wonderful. Any time I have question they've been great. As for dining, I look at the menu and think, wow, if we ate like that we'd be in heaven. I'm always looking at the calendar and there's always something going on. My mom uses the bus all the time, more in the summer. She and the bus driver are best buds. We can't complain, we really can't.

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    Alice Penman 2

    12 Dec 2019

    The top management here is excellent. She is very caring and helpful. The dining staff is very good at cutting the meat into small pieces for me. They are very good if you ask for something different. Laundry is very good. It is once a week. The housekeeping is once a week as well and it is very good. Our maintenance man is like our top boss. You couldn't get anyone better. Our bus driver is superior. They got a new bus that runs a little smoother and it has a lift for the wheelchairs. The bus driver is very good at taking care of anything that needs to be taken care of. They are very prompt. I am delighted with my apartment and the services here.

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    17 Nov 2019

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    17 Nov 2019

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    20 Oct 2019

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    Alida Raynor

    03 Jul 2019

    The residents at Flagstone have left behind their houses and properties, and have sometimes even left behind their home state. As beloved as those places and belongings were, their experience of life started to be impacted by their health, or by the natural affects of age. They needed to move to a place where they could get more support. When people look at Assisted Living Facilities, they're not just looking for *help*. They're looking for *home*. They want to live somewhere that they can feel good, like they felt good at home; where they can make friends, like they made friends at home; and where they will be respected, like they were respected throughout their lives, even before they needed any help at all. That's what they find at Flagstone. They don't just get help; they get a home. They don't just have a staff; they have a family.

    Review avatar

    Joyce Allan

    Verified Review
    16 Nov 2018

    My mom been there so many years they know her, love, and take care of her. She'll be 96 next month, so I think that's a good place for my mom. The caregivers are great. Whenever something comes up, Karen or Sandra from nursing will always give me a call. They’re very good and very conscientious about letting me know what's going on. I also think the managers are good. Any time we've had questions or concerns, they're right on it, they get right to it and take care of it. They know me when I walk in the door, and are always polite and greet me. The staff tries to keep the residents active and doing things. Several days mom wants to stay in bed, but they work on it and they know how to get her out of bed, down to the dining room, then into activities. I love maintenance, love those guys. Tom is just wonderful, if anything is the matter, I just ask him, and he tells me he'll be down in a little bit. He always takes care of things right away. He knows my mom, and as soon as he gets a chance he's there to take care of things. The building is very well taken care of. In some places you walk in and get hit by a smell, but at Flagstone when you walk in, it’s like walking in to any business or home, no smell. Everything is well taken care of outside, they usually have flowers out. Mom uses the transportation there. The driver knows everybody's name, and where they need to sit because of any disabilities. He knows everyone there who rides his bus regular, he takes care of them. The people there are all just wonderful. The community is 150 miles from me, and when it came time to move to Memory Care I thought about moving mom closer, but she told me she feels safe there, feels they take care of her, and that's all I needed to know.

    Review avatar

    Bernie Starr

    Verified Review
    14 Nov 2018

    I chose this community for my cousin because he has friends there that can visit with him more frequently than family so we wanted to try to keep him local. We were so pleased with the activities available. My cousin absolutely loves music and we are so pleased that he can be exposed to live music; that was awesome. The times I've been in the dining room, there was definitely a good menu variety. The location is fabulous, it's a wonderful campus. I truly do believe that there are people there that really care and want to do an excellent job; they've made me feel comfortable about my decisions.

    Review avatar

    Joyce Cowell

    Verified Review
    12 Nov 2018

    My wife is being taken care of, given something to do with the activities there. The caregivers seem to take pretty good care of people. My wife's apartment looks good and clean when I'm over there. Housekeeping does a good job, I think. Flagstone seems to take pretty good care of people.

    Review avatar

    Mary Lou

    Verified Review
    07 Nov 2018

    The front desk was awesome. Every time I went in there they would greet me with a smile. The care staff was friendly and they were working hard. We had a few issues with mom's TV and maintenance would always come right up to fix it. The windows were spotless, the lawn was maintained beautifully, the flowers and the outside looked great. Whenever I'd sit in on the dinners everyone seemed to be enjoying their food and the servers would run around to get people stuff, they were fine and doing a good job.

    Review avatar

    Dolores Crawford

    Verified Review
    07 Nov 2018

    The value at this community is excellent and my mom's apartment is fine. I called this morning to see if management would check on my mom since she was not answering her phone. My mom called me right away after they checked on her and that was good. She has made some suggestions such as going on shorter trips. They have offered some trips that are only an hour long. They listened to her and followed through. Housekeeping cleans her room pretty often and she lets them do her laundry. When I was there yesterday I needed help moving something and maintenance was right there to help. The transportation as this community is good. It seems like they are pretty available as long as you let them know. My mom is able to see the nurse whenever she needs to.

    Review avatar

    Murriel Walters

    Verified Review
    22 Oct 2018

    I thought the management was good, we were very pleased with my mother-in-law's stay there. I couldn't go on more and more about the activities, she loved it. They took them on bus rides every chance they got, almost on a daily basis, and to those people, just getting them out in the fresh air is wonderful. I couldn't ask for better healthcare, they were so sweet with her.

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    Marilyn Zade

    Verified Review
    24 Sep 2018

    My mom seems to like Flagstone very well. When you call the management to get something done they get right on it. The manager of Flagstone is really good. She has checked in with me two or three times to make sure we are happy and I think that is important. The activities are great. I like the fact that they have the bus trips, that will be really great. I really like the maintenance guy. He gets on stuff and he knows his stuff. He is a great guy. The appearance of the building is wonderful inside and out. I would very likely recommend Flagstone.

    Review avatar

    Helen Goesch

    Verified Review
    17 Sep 2018

    My mother's apartment is perfect for her needs and she is safe and comfortable at this community. The management is very responsive. If I cannot get someone on the phone, they will call me back the same day. The food is okay, there appears to be variety in the menu and the service is great. This community is always very nice and clean. The care is great. Everybody is so kind, patient and quick to respond to any need.

    Review avatar

    W &

    Verified Review
    05 Sep 2018

    My wife and I have been living here since February 2018. I would say that the price is fair. The apartment is great, I have no complaints. It has been an adjustment but we are really pleased with the location of the apartment and what we have in the apartment. The girl at the desk has been very helpful. We haven't gotten too involved with the activities because we are still transitioning. The help in the dining room has been wonderful, they are really great. It's been an adjustment, but we are happy here.

    Review avatar

    Betty Kelly

    Verified Review
    16 Aug 2018

    It's a safe environment and my mom is doing great there. Overall, the place has been really good for my mom, and we're not looking to move her. They do a really good job with activities. They go on outings. I think it's a really good mix of activities, very well done. The maintenance crew always seems to be hustling, they're always on it. They have a lot to do, but they make a big effort to get things done. I know there are little things mom needs, any safety concerns, get taken care of. The bus driver there, Jerry, is amazing, he's a great guy. He grew up in the area and knows it, and he does a really good job. She likes it there, she's happy and content.

    Review avatar

    Julie Hankin

    Verified Review
    01 Aug 2018

    It helps us a lot knowing she is in a safe place. For what we pay, the quality of care is very good. I think the value is reasonable, I really like it. Management has been very easy to deal with. If I call them, they always tell me right away about any issues. They offer quite a bit of activities, and I like that. She gets to go places with assistance. Maintenance is always on top of things. In the assisted part she kept flooding her bathroom and they always helped with that. We are in very close contact with her aides, so we get phone calls a lot. She requires a lot of assistance and they always help her. We really appreciate that.

    Review avatar

    Daniel Prinzing

    Verified Review
    11 Jul 2018

    It has definitely simplified my life. My dad is thriving there; we didn't think he'd be alive past this year. I think it's because he is getting his medication correctly and is having well balanced meals. It's been a great experience. The executive director took him to an appointment, he felt very special. My dad thinks it's wonderful. He thinks there is a lot of variety in the dining menu and that it's very good. I'm very satisfied with management. Any time my dad has had any issues or concerns the maintenance crew have been very receptive and helpful to him on those. It's just been great for him.

    Review avatar

    Alice Penman

    Verified Review
    10 Jul 2018

    The top management here is excellent. She is very caring and helpful. The dining staff is very good at cutting the meat into small pieces for me. They are very good if you ask for something different. Laundry is very good. It is once a week. The housekeeping is once a week as well and it is very good. Our maintenance man is like our top boss. You couldn't get anyone better. Our bus driver is superior. They got a new bus that runs a little smoother and it has a lift for the wheelchairs. The bus driver is very good at taking care of anything that needs to be taken care of. They are very prompt. I am delighted with my apartment and the services here.

    Review avatar

    Frances K

    Verified Review
    09 Jul 2018

    The caregivers are very responsive to my mom's varying needs. When I ask them questions they know what's going on. They just treat her really well. I think the value is excellent. You have a nice, bright, and clean facility. People treat my mom really well. I'm just really happy with where she is at.

    Review avatar

    Jessie Cates

    Verified Review
    09 Jul 2018

    Management is very responsive, respectful, and warm and friendly. They're kind and efficient, and effective. I think my dad gets a lot for what he pays. Breakfast is wonderful, he loves it. Overall I would just say it's very well-managed.

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    Mildred Broge

    Verified Review
    09 Jul 2018

    We have found no problem with Management whatsoever. They've been wonderful. Any time I have question they've been great. As for dining, I look at the menu and think, wow, if we ate like that we'd be in heaven. I'm always looking at the calendar and there's always something going on. My mom uses the bus all the time, more in the summer. She and the bus driver are best buds. We can't complain, we really can't.

    Review avatar

    Donald Bryan

    Verified Review
    13 Jun 2018

    My dad lives at the community and it seems satisfactory. Maintenance is really good. There are no problems there. Every once in a while they take him to his appointments but we usually take him where he needs to go. The staff appears to be accessible and responsive. Overall, he feels safe and comfortable living there.

    Review avatar

    Sarah K

    Verified Review
    18 May 2018

    For this area, this facility is excellent. Everything is hunky-dory. The food is excellent for a Memory Care unit, they constantly working to make it better. The service is excellent. The care services staff is perfect. From what I see housekeeping is always okay, so is laundry.

    Review avatar

    Barbara Ann

    Verified Review
    08 May 2018

    The management team is fine people. Housekeeping and laundry are wonderful. The maintenance team, I tell you, they do a terrific job. There's one man, he's on the move all the time. The building is in excellent shape, it's very impressive. I've been pleased overall.

    Review avatar

    Patti Crawford

    Verified Review
    11 Apr 2018

    It's close to where my grandson lives. Everything's great. The food is good. The laundry is really good. They're real good with medication.

    Review avatar

    H and

    Verified Review
    13 Mar 2018

    I think it's a good value. I know this type of senior living is very expensive. The management staff is always there to answer questions and if they're not you can leave a message and they get right back to you. They always have a smile on their face and seem to be doing their job. I'm very impressed with the variety of activities, it's nice, and they seem to be doing a good job with that. Anytime they have a problem it gets fixed. The building is very well maintained.

    Review avatar

    Lester Troeh

    Verified Review
    12 Mar 2018

    It seemed like the people there were so nice and very helpful. They were great to work with. I think for everything my father gets the price is definitely fair. The place he is in is very nice and they are very accommodating. It's not overly priced and it is ok. Anytime he has needed help the caregivers are always there. The housekeeping is awesome and the maintenance guy is awesome, he has always been there when I needed something. He doesn't really do any of the activities. He likes to keep to himself. But, I think it is awesome all the activities that they do.

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    FamilyAssets Score

    Feb 1, 2019

    FamilyAssets looked at 20 reviews and calculated that Flagstone Senior Living has a weighted rating of 4.578 which makes it the #1 ranked community within 25 miles of The Dalles, Oregon.


    Compare Flagstone Senior Living to Nearby Facilities

    Flagstone Senior Living is ranked 1 out of 1 total assisted living communities in the city of The Dalles, 1 out of 1 communities within 20 mile radius and 28 out of 412 communities within the state of Oregon.

    1st out of 1
    The Dalles Assisted Living
    Top 100% of 1 assisted living facilities in The Dalles
    1st out of 1
    Assisted Living within 25 miles
    Top 100% of 1 assisted living facilities within 25 miles
    28th out of 412
    Oregon Assisted Living
    Top 7% of 412 assisted living facilities in Oregon

    Reviews for Flagstone Senior Living From Around The Web

    We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. The review data we have for Flagstone Senior Living comes from:

    4.80 average score on Caring.com ® from 4 total reviews

    3.40 average score on Facebook.com ® from 7 total reviews

    4.30 average score on other platforms from 3 total reviews

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