Symphony Square

Based on 41 reviews | Highly Rated Community in Bala Cynwyd

35 Old lancaster Rd., Bala Cynwyd, PA, 19004

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  • To request this move in special an individual must move in within three months from the date of claiming it.
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4.4

Excellent

Symphony Square is a assisted living community located in Bala Cynwyd that offers senior living and care services.

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Overview

Ratings Breakdown Based on Online Reviews

  • Excellent

    41%
  • Very Good

    45%
  • Average

    3%
  • Under Average

    3%
  • Poor

    7%

Category Ratings

    Symphony Square Amenities

    • Memory Care

    Symphony Square Price

    Estimated Monthly Cost of $7,230

    The above price is calculated based on average state costs, amenity information and online ratings. This price assumes some level of extra assistance, if no extra assistance is required, then the starting price would be less. To get an accurate monthly rate, click the button below:

    Compare costs for Symphony Square

    Compare Facility PricingMonthly Cost
    Average cost of assisted living within 25 miles$7,230/month
    Bala Cynwyd average cost of assisted living$7,230/month
    Pennsylvania average cost of assisted living$3,600/month

    FamilyAssets has estimated the cost of Symphony Square assisted living Facility in Bala Cynwyd, Pennsylvania. Symphony Square is 100% the cost of assisted living in Bala Cynwyd and 201% the cost of assisted living in Pennsylvania.

    Detailed Information

    Symphony Square, Bala Cynwyd PA

    Symphony Square is a senior living community in Bala Cynwyd, Pennsylvania. The community offers assisted living, independent living, and memory care services to older adults throughout the vicinity. In addition to their long-term care programs, the community offers short-term services, including respite care and adult day care.

    The community's assisted living apartments are spacious and tastefully decorated, offering premium senior housing amenities like:

    • Private bathrooms
    • Walk-in closets
    • Emergency call systems for residents to request assistance 24-hours a day
    • Kitchenettes with granite counter-tops

    Although residents are welcome to prepare their own recipes, the community's dining room offers nutritious, restaurant-style meals daily. Residents from throughout the assisted living facility and Alzheimer's facility come together to enjoy the dining room's communal meals, giving them a chance to bond with one another and create lasting friendships.

    The facility's staff are at the heart of their exceptional personal care and Alzheimer's care programs, treating each resident with individual attention, patience, and respect. The staff work with residents one-on-one to better understand their needs, creating a comfortable, nurturing environment for them to enjoy retirement.

    The community's personal care and assisted living options are extensive, offering a wide range of support services for people who need help on a day-to-day basis. Long-term care services for independent living and assisted living residents at Symphony Square include:

    • Assistance with their activities of daily living (bathing, eating, dressing, etc.)
    • Medication assistance
    • Incontinence management
    • Housekeeping services

    Residents in all housing types are welcome to Symphony Square's senior care services, with special care programs available for people with Alzheimer's disease. Standard assisted living options may not be suitable for people with Alzheimer's disease, making the facility's memory care residence a welcome addition to the retirement community.

    As a memory care resident, older adults receive the same amenities as they would in the assisted living apartments. They receive the same personal care services, and they are welcome to all of the retirement community's on-site social activities. However, transitioning to a senior living community like Symphony Square can be challenging for people with Alzheimer's and dementia, and the community's staff go above and beyond to make the process as stress-free as possible for incoming residents. They work closely with the Alzheimer's Association to learn about upcoming treatments for memory loss, Alzheimer's and dementia, and they use their knowledge to create more compassionate care plans for Symphony Square's residents.

    To learn more about Symphony Square's services for assisted living residents, their community amenities, or their memory care facilities, prospective residents can tour the grounds in-person. By seeing the community up-close, prospective residents and their family members can see how it compares to other long-term care facilities and memory care facilities in Bala Cynwyd, Pennsylvania. The staff are happy to answer questions about the community's senior care and Alzheimer's care programs, and families may enjoy a complimentary lunch during their tour.


    About The Community

    We are proud to be a winner of the "Best of 2015" SeniorAdvisor.com Award! See for yourself why we were selected today by scheduling a tour of our community! You'll be glad you did! Located near the Main Line near Philadelphia in beautiful Lower Merion Township, Symphony Square's friendly, relaxed atmosphere makes it easy to meet new friends and pack your day full of joy, new experiences, and engaging activities. Our caring associates are focused on providing you with the very best personalized care to ensure that you're comfortable and at ease. No more worrying about tedious daily tasks like cooking or cleaning! Keep Reading

    Contact Information

    Community Website

    (610) 467-2619

    35 Old lancaster Rd., Bala Cynwyd, PA, 19004

    Rankings & Reviews

    FamilyAssets Reviews for Symphony Square

    We have 41 review(s) for this provider.

    Review avatar

    Arline Lotman

    12 Dec 2019

    The care is great. Claudette, the wellness director there, is outstanding. The other nurses I've met there have also been very good. We have used the transportation, and it was excellent. The driver was so good. The building is new, so it looks good and it seems to run well. I think the activities programs are good, and my aunt really likes the woman that runs some of the programs. I've been really happy, and I'm a tough critic. My first impression was with Amy and Claudette. They came out to the rehab where my aunt was to do the assessment. They were warm, they were welcoming, and they did what they were supposed to do without being too obvious of what they were doing. I've been impressed.

    Review avatar

    Jeanne Miller

    12 Dec 2019

    The staff has been incredibly responsive to questions or concerns to my mom's needs. They have been warm and attentive. As far as a difficult experience goes, it has been good. They are very attentive. If you bring up a concern, they address it right away. They have been great to deal with. They have a wonderful activities director. She is doing a great job of putting more things together. My mom has not made this easy for them, and they have been very respectful of her boundaries. They have been good at knowing how to ease her into a new living situation.

    Review avatar

    Claire Cohen

    12 Dec 2019

    I think the activities are great and they have a lot of variety. The building looks good and doesn't smell. The care staff come when she needs them and will call me if there is a problem.

    Review avatar

    Martha Masseaux

    12 Dec 2019

    I like the place. I think they are rather good with providing activities and trying to keep the residents occupied not with just silly stuff. I think the care is very good that they provide my mom.

    Review avatar

    Lessie Topping

    12 Dec 2019

    Security for the building and safety is outstanding. The room is spacious and large enough for the two of them to feel comfortable and feel at home yet small enough that they don't have to worry about taking care of so much space.

    Review avatar

    Harold Guz

    12 Dec 2019

    At Symphony Square, regarding the management, they're above and beyond, they are great, I do love them. The transportation services are excellent.In terms of care staff, they're awesome and I would never say anything bad about them.

    Review avatar

    Carol Berman

    12 Dec 2019

    I have been at Symphony Square for over 2 years now and I feel safe at the community. The Nurses are terrific and know their stuff, so I am very happy that these Nurses are who they are. Regarding transportation services, it's always available should I need it and the driver is terrific, so he's amazing. I am satisfied with the maintenance of my apartment and if you need the maintenance man for a repair or anything else, it's always done perfect. The Activity Director does a superb job with the number of residents here and with his hands tied, so to speak. We're a small community and with what he has to do deal with, he is just incredible because the activities are entertaining and consistently offered. Regarding dining, I know they work on a 30 day menu that goes around and around, so there has been more of a variety and they have desserts. When you're here 24/7, it's nice to have that variety because you think to yourself that they care about the residents, plus the server kids do their best, so it's been a satisfactory experience for me at the community.

    Review avatar

    Carrie Hill

    12 Dec 2019

    The directors they have had are very nice, open to suggestions and willing to talk to you. They make you feel at home and comfortable. They have a beautiful set up in the dining room for the residents and the atmosphere is nice. On Sunday's they have a brunch and visitors can come and share in the brunch. The food tastes pretty good. I have seen bingo, painting, word games and games like table ball. There are a lot of activities that Theresa, the activities director, does that are great for people in memory care. The housekeepers are very good with the cleaning. I like that part and they are cleaning constantly. Overall, the building is beautiful and is kept nice. Everything is decorated nicely. I am well satisfied with the caregivers and I know my aunt can be testy. They are patient with her and really care about her. The care is very good.

    Review avatar

    C and C Debrouwer

    12 Dec 2019

    We chose this community because it is very close to our son and we had the feeling that the service would be more appropriate for my husband. I think the value at this community is very good and it is very safe. We are very pleased with management and the food is very good. The servers are very friendly and they listen if we are not pleased with anything. I think the activities are very good for my husband. We are pleased with the laundry and the maintenance staff helped us hang pictures, which was vey nice.

    Review avatar

    Regina Soderberg

    12 Dec 2019

    I chose this community for my mom because of Andrea. Theresa and the other women that work in the memory care unit are really special people. I told Theresa that next time she bakes a cake with the residents I hope I'm around to watch. I was there a couple of weeks ago when she brought in the bowl and ingredients but I had to go somewhere else but that must have been a fun exercise. Maintenance is very accommodating and very helpful. The care staff follows up on things. I have more experience than most at this point and we're very happy with where my mom is at.

    Review avatar

    N Garrett and E Douglass

    12 Dec 2019

    Management takes care of the residents very well. Generally the food looks good, the service is fine and they set the tables up very nice. I think they give the residents pretty good activities. I like that they have music playing for most of the time because it is soothing. The housekeeping is pretty good. They take care of my mother's laundry and she is clean every time I go up there. Every time I have gone in there, everything is clean and in place. I don't smell any odors. They keep the building very well maintained. The caregivers are pretty good most of the time and on the whole they are very friendly.

    Review avatar

    Joan Pilot

    12 Dec 2019

    The management over the whole operation is good. The management over the memory care is great. The care staff has the patience of a saint. They have some difficult people, my mother being one of them. They do really well with them. We are pleased with the service we receive from maintenance and housekeeping as well.

    Review avatar

    C and E Jones

    12 Dec 2019

    The reason I chose this community for my parents is because compared to other places that I visited, it was the best that I saw. Management has been beyond helpful and maintenance has been very helpful as well. I have not eaten the food but from the menus that I've seen it seems pretty good and the servers are more than I expected. I would highly recommend it for people that are looking for a luxurious place to be comfortable as they age.

    Review avatar

    Peggy Euart

    12 Dec 2019

    My mom gets a tremendous amount of care in memory care and gets a lot of personal attention so I think this is a good value. My mom is on a pureed diet and the kitchen staff has been really great in helping with her food. I think the housekeeping has really improved and maintenance has been attentive and responsive.

    Review avatar

    Rosalind Waxman

    12 Dec 2019

    We liked everything we read and heard about it, we went to four different places and this was our favorite. Management is wonderful and the food is excellent. I like the activities; most of them are interesting and fun. It's beautiful; they keep the downstairs clean and immaculate. The transportation services were really easy, they helped coordinate everything for me so that I knew when to be downstairs and everything and it's the nicest car I've ever been in. The healthcare staff has been wonderful, even people you don't know come up and say hello and ask how you're doing.

    Review avatar

    Gwendolyn Jones

    12 Dec 2019

    Management is fine with me and they seem to have everything under control. They are there for any questions and to get results. I'm completely satisfied with Symphony Square.

    Review avatar

    Martha Masseaux

    12 Dec 2019

    At Symphony I believe you get what you pay for. I think the food is very good. They go out to eat and go to shows, they have a lot of entertainment coming in and do a lot of activities together. I think Jonathan does really well with that. I think they do a good job. I think the caregivers have been doing a great job. They love my mother and treat her that way so that's very helpful.

    Review avatar

    Marjorie Brown

    12 Dec 2019

    We chose this community for my mom because she liked the coloring, food, decorations and art. It was the only place she was consistently positive about. So far, the management team has been responsive. She loves the food. They have a lot of variety and it is cooked the way she likes it. The fact that they're having her engaged, coming down to meals and getting her meds timely is good. So far, the management team has been responsive. It has been a good experience overall so far.

    Review avatar

    O Norman Cochran

    12 Dec 2019

    The management staff seems to be attentive and is consciously aware of what's going on as far as the nursing staff and making sure they're handling the residents properly. The caretakers are good. They're making sure my cousin's coming down to eat and encouraging him. They do well, they take care of him and make sure he gets up and dressed. I think the activities are excellent. They have a schedule and send it out by email so you can stay up to date on what's happening. I've participated in things myself, the sing-alongs and different activities. I feel the food is great.

    Review avatar

    Helen Shaiko

    12 Dec 2019

    The caregivers are all very attentive and attend to my mother's needs. She was in the hospital this past January and when she came back they were very attentive to her. They gave her medication on a timely basis, and when she travels everything is packed up and given to her. She is able to go to them to schedule transportation and they are able to accommodate them. We can email them as well to schedule. It's perfect; I can't say enough good things about it. Between medication, food, entertainment, and 24/7 care for residents, I believe that is all a good value. She loves it there.

    Review avatar

    Peggy Euart

    Verified Review
    12 Nov 2018

    My mom gets a tremendous amount of care in memory care and gets a lot of personal attention so I think this is a good value. My mom is on a pureed diet and the kitchen staff has been really great in helping with her food. I think the housekeeping has really improved and maintenance has been attentive and responsive.

    Review avatar

    Rosalind Waxman

    Verified Review
    07 Nov 2018

    We liked everything we read and heard about it, we went to four different places and this was our favorite. Management is wonderful and the food is excellent. I like the activities; most of them are interesting and fun. It's beautiful; they keep the downstairs clean and immaculate. The transportation services were really easy, they helped coordinate everything for me so that I knew when to be downstairs and everything and it's the nicest car I've ever been in. The healthcare staff has been wonderful, even people you don't know come up and say hello and ask how you're doing.

    Review avatar

    Gwendolyn Jones

    Verified Review
    07 Nov 2018

    Management is fine with me and they seem to have everything under control. They are there for any questions and to get results. I'm completely satisfied with Symphony Square.

    Review avatar

    Gary Masseaux

    Verified Review
    17 Oct 2018

    I am very pleased with Symphony Square and the services provided to my mother. It's a lovely facility with competent and caring staff. The residents' accommodations are very nice and the culinary services provide a varied, tasty, and well prepared menu. The administrative staff are responsive and the nursing staff are compassionate and attentive. I have rated a 4 instead of a 5 due to the fact that it is costly (but then top notch service and accommodations are not cheap) and they are under a new managing administration. I expect that, in the near future, I will be raising my rating to a 5!

    Review avatar

    amy purcell

    Verified Review
    08 Oct 2018

    Review avatar

    John Davis

    Verified Review
    07 Oct 2018

    Great community!

    Review avatar

    michael gurbarg

    Verified Review
    07 Oct 2018

    Review avatar

    Daniel Gurbarg

    Verified Review
    07 Oct 2018

    Small intimate place where all the staff is friendly and knows your name and greets you at all opportunities. Proactive nursing staff.

    Review avatar

    Barbara Hammer

    Verified Review
    06 Oct 2018

    Review avatar

    Janice Hamilton

    Verified Review
    05 Oct 2018

    Symphony Square really cares about their residents and is constantly improving the services they offer.

    Review avatar

    Jeanne Katz

    Verified Review
    05 Oct 2018

    Review avatar

    Florence Himmel

    Verified Review
    05 Oct 2018

    Review avatar

    Francine Pearlman-Storch

    Verified Review
    05 Oct 2018

    Symphony Square has been a safe, friendly place for my mom. There are many activities to keep her engaged and with the relatively small number of residents, it offers a comfortable community feeling.

    Review avatar

    Martha Masseaux

    Verified Review
    31 Aug 2018

    At Symphony I believe you get what you pay for. I think the food is very good. They go out to eat and go to shows, they have a lot of entertainment coming in and do a lot of activities together. I think Jonathan does really well with that. I think they do a good job. I think the caregivers have been doing a great job. They love my mother and treat her that way so that's very helpful.

    Review avatar

    O Norman

    Verified Review
    19 Jul 2018

    The management staff seems to be attentive and is consciously aware of what's going on as far as the nursing staff and making sure they're handling the residents properly. The caretakers are good. They're making sure my cousin's coming down to eat and encouraging him. They do well, they take care of him and make sure he gets up and dressed. I think the activities are excellent. They have a schedule and send it out by email so you can stay up to date on what's happening. I've participated in things myself, the sing-alongs and different activities. I feel the food is great.

    Review avatar

    Helen Shaiko

    Verified Review
    12 Jul 2018

    The caregivers are all very attentive and attend to my mother's needs. She was in the hospital this past January and when she came back they were very attentive to her. They gave her medication on a timely basis, and when she travels everything is packed up and given to her. She is able to go to them to schedule transportation and they are able to accommodate them. We can email them as well to schedule. It's perfect; I can't say enough good things about it. Between medication, food, entertainment, and 24/7 care for residents, I believe that is all a good value. She loves it there.

    Review avatar

    Marjorie Brown

    Verified Review
    09 Jul 2018

    We chose this community for my mom because she liked the coloring, food, decorations and art. It was the only place she was consistently positive about. So far, the management team has been responsive. She loves the food. They have a lot of variety and it is cooked the way she likes it. The fact that they're having her engaged, coming down to meals and getting her meds timely is good. So far, the management team has been responsive. It has been a good experience overall so far.

    Review avatar

    Harvey Davis

    Verified Review
    08 Jun 2018

    I think the price is fair for what he is getting at the community. My dad likes the food. The desserts are very good. They have a fair variety. They have some foods that are made to order. The service is fine. The maintenance staff has been good and the building is in good repair. There is nothing that they have asked for that has not been provided to them. The nursing staff has always been responsive.

    Review avatar

    Edward Magliocco

    Verified Review
    10 May 2018

    I'm very pleased with the physical therapy here. We went to the steel drum something or other and it was very good. The housekeepers will send the clothes back folded and very neat. The service is very good here.

    Review avatar

    Gail Brenner

    Verified Review
    09 Apr 2018

    It is a very comfortable facility. I think they keep the place in very good shape. It is very clean and elegant and comfortable. Whenever I have had to call for things, maintenance staff is there. The guys are always there to help move things. The place never smells, even in the memory unit. The rugs are clean. It is a very bright clean place.

    Review avatar

    Carrie Hill

    Verified Review
    26 Mar 2018

    All nursing homes, if you want a nice one, you're going to pay a good amount of money. My aunt's paying a good amount to stay here, but you pay for what you get, and it's very good. Anyone that takes as good care of her as they do is priceless to me. If I ever need the caregivers, I go outside her room and flag someone down, they come right away. I always see the staff cleaning and disinfecting, it's wonderful. Every time I've been there, everything has been clean. The laundry is done well and on time, clean clothes are always put away nicely in her closet. If she messes them up they go back later and clean it up for her. They have plenty of activities, and activities for Memory Care residents.

    Square logo

    FamilyAssets Score

    Feb 1, 2019

    FamilyAssets looked at 45 reviews and calculated that Symphony Square has a weighted rating of 4.564 which makes it the #18 ranked community within 25 miles of Bala Cynwyd, Pennsylvania.


    Compare Symphony Square to Nearby Communities

    Symphony Square is top rated assisted living community in the city of Bala Cynwyd.

    Reviews for Symphony Square From Around The Web

    We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. The review data we have for Symphony Square comes from:

    5.00 average score on Caring.com ® from 3 total reviews

    3.80 average score on Facebook.com ® from 4 total reviews

    2.50 average score on other platforms from 6 total reviews

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