The Birches at Harleysville

My dad has moved to The Birches at Harleysville. They have something going on every day. They encourage people to come to the lunch room for all three meals, they have different activities every day, and they have a movie every day. It's pretty nice. The guest could eat lunch with somebody for a sma...

My dad has moved to The Birches at Harleysville. They have something going on every day. They encourage people to come to the lunch room for all three meals, they have different activities every day, and they have a movie every day. It's pretty nice. The guest could eat lunch with somebody for a small fee, and you can eat with your resident there. The dining area looks good, it's nice. They have a set menu every day, but if you don't like what they're serving, you have the option to get something else like sandwiches and stuff. For breakfast, if you don't like what they're serving, you can order whatever you want and they make it for you for dinner. So far, I've been pretty happy with everything they've done.

I honestly cannot say enough about this community starting from the executive Director, marketing team, mc director, nurse and the entire staff. The BAH team goes above and beyond to assist families and care for their loved ones. As my mom was transitioning to this community the team including the E...

I honestly cannot say enough about this community starting from the executive Director, marketing team, mc director, nurse and the entire staff. The BAH team goes above and beyond to assist families and care for their loved ones. As my mom was transitioning to this community the team including the ED worked with her to assist with the adjustments. I am very grateful for the teamwork, care, and love!! Having nurses in the building to handle her medications is comforting to me.

We were very impressed with the management of The Birches at Harleysville and the excellent facilities they have. Everything's well taken care of. It's not a big community, but it just fits my mother-in-law's needs and our needs, as far as being convenient for us. She has a beautiful room and a priv...

We were very impressed with the management of The Birches at Harleysville and the excellent facilities they have. Everything's well taken care of. It's not a big community, but it just fits my mother-in-law's needs and our needs, as far as being convenient for us. She has a beautiful room and a private bath. She's happy there and she's made a lot of friends. We were there the other night when they had a concert and a food truck came by. It was very nice. There was a lot of entertainment and the people enjoyed it. My mother-in-law enjoyed it as well. They have regular meal times scheduled and she's allowed to have visitors in her room (limited to two). If she has outdoor visitors, she can have more than two and they require masks. We also like the fact that they don't allow residents to stay in their rooms all day and isolate themselves. They all eat together in the dining room and they have several areas, like outside seating, which my mother-in-law likes very much as she likes to be outside enjoying the fresh air. They have entertainment every afternoon where they have people come in to either have a play or a recital, or someone to play the piano or sing. It helps her mind to stay active. She told me that they have a lot of meetings, too. We're really happy that she's not just isolated in a room. They want people to socialize and spend time outside the room. The staff is perfect. The first week she was there, I had a call every day from the director of the Memory Care telling me how she was progressing and how she was fitting in with the other people. We were very happy to hear that things were going well for her.

One of many tours, I can say take your time and do research before finding what works best for your loved ones.

We were not happy with our experience at The Birches at Harleysville. There were a lot of staffing problems and we got no communication from them when things happened.

Since mom has been here I have raved about The Birches - we absolutely love them. When you walk in it always smells clean and they do a great job of keeping the facility clean as well. I love the chef, she cooks like she is feeding her family and the food is great. She cooks all the food fresh and ...

Since mom has been here I have raved about The Birches - we absolutely love them. When you walk in it always smells clean and they do a great job of keeping the facility clean as well. I love the chef, she cooks like she is feeding her family and the food is great. She cooks all the food fresh and it is seasonal as well. The value for the money is amazing and the best that I saw around the area. My mom is an epic fall risk - the staff have learned with her and have worked with me as well and they are great about making sure she does not fall and is safe. One disappointment is that her nice sweaters have gone missing, that seems to be an issue at other facilities as well. But other than that it has been a wonderful experience and we would definitely recommend them to others looking.