Juniper Village at Mount Joy

Juniper Village at Mount Joy was a very clean and beautiful facility, but you don't get the care there. Mom was down at the memory care and they didn't do any activities, but when you went into the building, they had this beautiful board that showed the activities and the times, and they never did i...

Juniper Village at Mount Joy was a very clean and beautiful facility, but you don't get the care there. Mom was down at the memory care and they didn't do any activities, but when you went into the building, they had this beautiful board that showed the activities and the times, and they never did it. I questioned them a couple of times like this was supposed to happen at ten, this one was supposed to happen at one, and it didn't happen. Deb is the director and she and I had disagreements. I taught for 35 years and since she didn't have activities for the ladies, on Valentine's Day, we made these big hearts. I put their names on them and we put them on that one wall there. I would ask them how many more pink hearts are there than red hearts? Or how many blue hearts and purple hearts all together? We had fun with that. Deb ripped them off the wall and she called me on the phone and said, "You look too kindergardenish and too childish." I said, "Honey, they had fun making those. It was decorative." That wasn't the first time. She also did that on Christmas. I bought this big mural and put it on the table and after a while, a resident would come out and my mom would come out. We had eight ladies and the best part was they talked. They talked to each other and asked questions. They got finished and we put it up for Christmas. Deb tore it down the next day. The food was very good. I never heard anyone complaining or anything. The place looks like something from a magazine, but don't touch it or move anything, because when I brought in a crossword puzzle and we started putting it together, that evening, Deb took it down. She didn't want that out there. They hired a young girl that was supposed to come down to the activities for memory care, which was great, but you could tell she didn't have experience and she needed some training. It would have been nice if they had allowed her the opportunity to visit other nursing homes and to see what other activity directors were doing, but at least she was trying. I gave her some of my books that I had and she took them to make copies. So, she was willing.

My loved one is a resident at Juniper Village at Mount Joy and everything about her experience at this facility has been just great. The staff are very friendly and helpful. The meals/food seem to be good. My loved one's room is kept clean. I would recommend this facility to family and friends.

Every member of the staff from Director on down is kind and ready to serve their assisted living roles. My sister in law is in a different home in Chester County and has many things stolen from her. NONE of that at Juniper. My mother is there. Never ever locks her door. Nobody does. Nothing ever sto...

Every member of the staff from Director on down is kind and ready to serve their assisted living roles. My sister in law is in a different home in Chester County and has many things stolen from her. NONE of that at Juniper. My mother is there. Never ever locks her door. Nobody does. Nothing ever stolen. Wash is done each person at a time, so no items are lost or misplaced there. She needed an electric recliner in which to sleep. It was provided. She needed physical therapy, which worked fantastically! Transport is available to specialist appointments, but house doctor and nurses take care of everything else. They can do x-rays on site, which made my mother's experience so simple before socialist visits. They also partner with a pharmacy. My mother worked in such a home for many years and said she is amazed by the quality of care 24/7. When I ask her, she says she cannot think of a single complaint! Each resident has a necklace with a button to push for service of any kind 24/7. Most employees have been there for many, many years and love their jobs. Very clean. Lovely. Walking trail around the facility. Quiet. My wife said she would love to live there if the time comes for her to need such a facility. I have to agree with her. A wonderful place that helps people through their difficult old age situations.

The building itself was very clean and well taken care of and the people were very nice. My mistake was not knowing what questions to ask. Which is very important and that is about health insurance and what care is available from Medicare and where are the meds coming from. Make sure the unit has th...

The building itself was very clean and well taken care of and the people were very nice. My mistake was not knowing what questions to ask. Which is very important and that is about health insurance and what care is available from Medicare and where are the meds coming from. Make sure the unit has their Medicare numbers. So many things. I don't agree with the monthly care charge for those people that can walk and talk, and dress themselves and not need assistance. Overall I would still recommend Juniper Village to others looking.

Juniper Village is a smaller facility with only about 70 or so occupants, so everyone gets to know everyone. Very friendly and welcoming. I would definitely recommend Juniper Village at Mount Joy to others looking.

Juniper Village at Mount Joy seemed very well organized. The rooms were spacious. The community rooms were spacious, and the dining room was very nice. The staff gave me a sample of the menu and it seemed very varied. It just seemed like a very nice place. I liked it a lot. The layout of the apartme...

Juniper Village at Mount Joy seemed very well organized. The rooms were spacious. The community rooms were spacious, and the dining room was very nice. The staff gave me a sample of the menu and it seemed very varied. It just seemed like a very nice place. I liked it a lot. The layout of the apartments was very nice. I did get to see three of them, and they seemed very nice. There's a little kitchenette in there. There was a chapel and a hair salon. They had everything. They had a lot of activities on their calendar.