Locust Grove

The care staff is fabulous. They took care of everyone, but they interacted with my uncle exceptionally well. I can't say enough about the staff who has worked with him. The room was clean. I felt that housekeeping was pretty good. I would not complain. My uncle would eat all of the food. He had no complaints. The business office is great. I never had any issues. We really appreciated the staff that was there. They were helpful and very kind to him. They just made him feel at home. We were happy with him being there, and the price was very good.

Everything is perfect. The care staff is so accommodating. They're so compassionate. They know the care of each individual. The housekeeping is wonderful. She's so well pleased with everything. All of the activities directors are very competent and everything. The food is very nutritious. My cousin has said that everything is just so delectable. I get my lunches here, and everything is wonderful. The management team is so compassionate for everything the residents need. If there was any problems, everything was always worked out. I don't even call it a team, I call it a family. It's just beautiful. It's safe for her here. The staff and everybody is so wonderful here.

When we tell maintenance about something, they get in there and they get it fixed. The activities are good, and they offer a variety of different things. My mom seems to enjoy the food. Veronica, the front desk receptionist, is wonderful.

The staff have been caring and attentive and compassionate. They answer all my questions and if I have concerns, they take care of it. The activities people are amazing and the maintenance men are excellent.

My mother feels comfortable there and compared to other places, the value is reasonable. When you walk down the hall, everyone single person addresses her by name. The community is physically very clean and they keep things very neat. The dining service is very accommodating and friendly. Everything has been going well.

I'm happy with the way management manages the whole system. I have no complaints about the place. My wife likes the food and seems pleased. Housekeeping is excellent and the transportation people are very friendly, very helpful, I couldn't be more pleased. Maintenance takes care of things right away, you don't have to keep asking them for things and the building and grounds are spotless. I believe everyone is doing an excellent job, they have good hearts and they're helpful, that's what counts. I'm very pleased with the care my wife receives. She's been in 3 different places and this is by far the best place.

I think that the value for the services is reasonable and I feel she is safe and comfortable here. My mother really enjoys the food and we have eaten with her ourselves and it is tasty. When I come to visit, her room is always neat and tidy and her bed is made.

They keep them occupied doing different things in activities. They try to work with each one and keep them involved. I think the housekeeping is pretty good, they keep up with everything. I think things are being handled well.

I think her accommodations are nice and it is nice they let you bring your own furniture in. I think the quality and variety of the food is super. They know they have a very diverse population and they cater to their different ethnic needs. I think the care staff does a superior job. I am her only caregiver and I feel really good with her here. I can go away for a vacation and I know she is being cared for here. I feel confident that if something happened while I was gone she would be well taken care of

The staff is really friendly and I like the way they interact with the residents. The building looks nice and they keep the landscaping well tended to.

Lisa and Mike were excellent. They were extremely accommodating and really worked with us and were supportive all the way. The people in the dining area there were very accommodating. They came to introduce themselves and I felt the food was very good. It was well organized and they made it feel like a restaurant for them. The maintenance team were excellent. We had pictures that we wanted to have hung up and other stuff and they were very prompt in doing so. Everything looks to be in order and everything is in its place.

I'm very happy with my mom's nurses and physican, they have been great advocates for my mom. I've been there a few times for meals with my mom and it's good food and my mom enjoys it. It's also very nice with the linen table cloths and the staff are all very friendly and helpful. My mom has done several activities and she's enjoyed herself. That's important in keeping my mom motivated instead of just sitting in her room watching TV. I'm glad that they offer these activities and encourage the residents to get involved. For what my mom is receiving, I believe it is fairly priced.

I am very pleased and amazed with the community, so I would recommend it to many people and actually have. My mother is very proud and pleased of her apartment. The care has been good. She is participating in activities and I am very pleased. I am a physical home care therapist by trade and while there are other nice sites out there, I am very impressed with this one.

Management�s wonderful. Anything my uncle needs, they�re right on it. The food is good and the activities are awesome. I know my uncle has gone to bingo and exercise class. They're really, really great there, the Activities Director does a great job. The care givers are very good. Any time I have to talk to them they call me right back.

I am very pleased. My mother seems to enjoy the meals, she is eating well. They keep the residents busy and she enjoys the activities. Every time I visit her she has a new craft she has made. Mom uses the shuttle to the dentist. It's an excellent service.She hasn�t had any complaints about housekeeping and laundry and they seem to do a good job. The common areas are always clean and I always see people in the halls cleaning or upgrading, and there's no odors. I am very pleased with the care givers.Assisted Living is expensive but with her meals, room, and care are 24/7, it's a good price.

This community is really nice and everything was fine. My brother in law's room was very big, nice and clean. Every time I visited, management was very friendly, nice and made me feel comfortable. The food and dining service looked very good to me. The activities were good and the transportation was excellent. For what these places are going for now, I thought he price was reasonable. We were very satisfied with this community.

It's a wonderful place and we've had a great experience there so far. Management is very receptive to what the resident and the family needs. Any time my mom has had any difficulty with anything the healthcare staff is on it right away.

I checked out five facilities in the general area. This facility was the closest to her home, and it won out of all of the five. Any time I call management with a question or anything, either I talk to the person then and there or they get back to me within the hour. The healthcare services are very impressive. The activities are quite good, my mother was always a card player and there are always card games going on.

When we visited, the personnel were polite and straightforward, very honest. My parents really like that they have the Sunday morning church service there in case they can�t make it to church. They are starting to take part in more activities now. They used the transportation service once and liked it. It's a big plus. They stay with them, it's timely, and convenient. The value for what they get, it's good, and we are very happy at this point.

The housekeeping and maintenance are excellent, they're above and beyond the call of duty. The restaurant looks like it's set up on a cruise ship. He's enjoying it all. It's excellent. Overall, he is well taken care of at Locust Grove.

Other places are so much more money and it's the best one I've seen so far. I've been very happy with the management team and the healthcare staff are very nice and friendly when we go there. My sister is always clean, her bedding is clean, her clothes are nice, there are no problems with that.

If I wasn't happy with Locust Grove, my mom wouldn't be there 7 years, so I am very happy that she feels safe and comfortable at the community. The healthcare staff is great. The place is kept very neat and when I am up there for meals, it's perfect. We go up there for functions and I'd say the food is very good and although I don't know about the daily menu, when I ask her with what she has had, it's always something different and 9 times out of 10, it's something she liked. The other great thing is that she is in and out of dining in like 45 minutes, so I know they serve them right away.

It was a difficult decision to put mom in a community and she just loves everyone there. She can be a little bit snarky but talks to everybody. The staff has taken to her. We just moved her to a private room which made the situation better. They have activities where kids come in to sing, crafts, and the hair dresser have all been very good. They keep up with housekeeping regularly, always sweeping, and even on weekends they are cleaning. The care givers are fantastic. We're very pleased. It's close to us, and it's been a very good experience.

I chose Locust Grove for my aunt because I've had prior experience with the community. My father was at Locust Grove for a couple of years and I had an aunt there for about 10 years as well, and both of those experiences were really good. I think it's an excellent value for the service that we get and everything is good, with plenty of amenities there likes a microwave and toaster. We brought some more old furniture and bought new furniture too, so it's a very comfortable unit that she has now. While she is just getting introduced to the care, I have had a number of conversations with the Head Nurse there and she was very attentive, caring and wonderfully professional. Regarding maintenance, she complained at first that the room wasn't warm enough, but they brought the heat thermometer to test the heat and they were very attentive towards that, so that was very sweet. Plus, I think the building is impressive. It's fresh looking, neat and the sidewalks are clean, so it's really a fine looking community. I wasn't sure if she would take to activities, but she has and there seems to be plenty of them offered. I see the daily schedule and there is plenty of things, so the activities offered have been very good for the residents. Regarding management, I felt he bent over backwards to make sure everything happened, with reassuring me and my aunt, so he's wonderful. When I ask my aunt about the food, she says it's fine and I, too, have also had a couple of lunches there and they have been very good. I also think the service is excellent because there is plenty of them and they're attentive, so they're very good. Overall, she feels safe and comfortable at the community.

I looked at a lot of places, and Locust Grove is within 3 miles of the house my parents lived in since 1951. I liked the programs, the building, and the people. Also, my sister could move in across the hall from my parents. The managers have been responsive and available. I think they do what they can, making adjustments to any attention sister or my parents get. My parents love the food and so does my sister, though she is picky. I ate there once and I was suitably impressed with the food. It�s nutritious, properly presented, and the waiters and waitresses are very caring and responsive to their needs. John and John, the maintenance guys, they've been great. My dad got an award, and John, not the head guy, came in and saw it, and offered to hang it. He didn�t even need to be called, that's loving your job. The hallways are clean, the outside is cared for, and snow is always cleaned away. John, the head of maintenance, does the driving. He's driven my sister and my parents separately to various doctor's appointments. I actually met him for one of my mother's appointments. I can't say enough. My sister is stubborn, we thought we'd get pushback, but John drove her to the doctor, went in and stayed with her, and drove her back. She sings his praises to everyone, even Lisa the Executive Director, now. He should be illegal, he's so good. The van is in excellent condition. Housekeeping has been very good. Cleaning is regular and done well, and laundry is done properly. We made sure names are on all the clothes. . Looking at the calendar the activities seem to be diverse and interesting. My parents I know played bingo once. My dad won, and he's the only male in the room. My sister went to get her nails done, my mother got her hair done, they were both pleased. I like Joe who is in charge of activities, he tries to get everyone involved. Back in the 1970's I used to inspect nursing homes and senior communities, so I knew what I was looking for, and we�re satisfied with the apartments and the value we�re getting.

My mother really enjoyed being there and we enjoyed it too. Management was always accessible to us, any problem, no matter how big or small, they always made time to address and solve. My mother loved the food there. One of the selling points why we chose Locust Grove was because of the dining experience, it seemed so homey. It was a beautiful room, very homey, she had a wonderful roommate. They wore my mother out. That's one of the reasons we wanted her to move to a personal care home was so she could have more social interactions and they provided it. Maintenance was very helpful and the building is beautiful. The healthcare staff were never disrespectful and when we were there, they would respond to any requests that we had.

For the work that Locust Grove does, while it isn't cheap, it's been worth it for my uncle's safety. When we first put him there, I told the person in administration that all I needed from them was to respect him and keep him safe, and they do that, so they meet all of my expectations so far. Management is very accessible and if you leave a message, they'll back to you, or someone else down the line will get back to you. They also take the time to talk to you and they don't have an attitude that they're better than you. I think the dining department does a fine job because the food is warm and it looks good on the plate. The people who hand out the food are also very sweet and I have noticed a lot of the people know the residents names, so I appreciate that because it's very respectful and very nice. Regarding activities, I do see they have Bingo and they play all kinds of games in the common area, so they try to do a lot to get the residents to engage with one another. In terms of cleanliness, the housekeeping department is very good. One of the things when we were looking for a place is that I knew if a place smelled like urine at 1PM, it probably smells all the time, but when we walked into Locust Grove, there was nothing like that. There isn't stuff in the hallways, the floors aren't sticky, the bathrooms are in good shape and the apartments are perfect jus the way they are. They're sort of minimal, but it lends very well for the residents to go out and get in connect with other residents, rather than stay in their rooms. They also decorate the building on the inside for the holidays and on the outside, I see the man cutting the lawn or trimming hedges during the summer, so it's beautiful inside and out. Regarding his care, I think the staff does a really good job and they really seem to care. As far as clinical jobs, they hand out the medications on time, they know the residents by name and I see them all at different times, so they all do a heck of a good job. I myself am a Nurse and I couldn't do their job, so overall it's been a great experience for my uncle.

The room my loved one was in was nicely done. She enjoyed the dining and attended all the activities. I always thought her room was nice and clean when I was there. The maintenance was very helpful with anything we needed.

It's great, it's nice there, I would live there, and it�s like living in a nice hotel. Management has all been very friendly, helpful and nice. Any time my mom needs them, they'll come in her room if she has any questions, they're very nice here, and any time I need to call them, they answer and call me back. The staff is very friendly; the ladies in charge of the activities make sure everyone is involved. So far everything has been clean, housekeeping takes my mom's garbage out, they vacuum and wash her clothes, the place is really pretty inside, and it�s not dirty and doesn't have any smells. Anything my mom needs, maintenance will come in and do it for her, and they�ve been very friendly and helpful. Everyone has been very helpful, they go in my mom's room and anything she needs, they're there.

This community was chosen for my mom because my wife's grandmother lived there and we knew a few other people who had lived there. Based on this communities competitors, it is probably a better value. The management seems to be very good. They have been helpful in guiding us through and showing us the community. The food and service seems to be good. The staff is very helpful. They ask the residents what their needs are and they seem to provide for them. This community puts a good effort into helping the residents and getting them involved in the programs that are available. There is a schedule with the programs that are going to happen that day. This community seems to be pretty clean and everything has been in working order. The care has been very good.

I think the value received for my sister is fair. The food was terrible where my sister was before but this food is decent, I think it's very good. I had dinner there and it was excellent. She participates in a lot of the activities and the transportation and housekeeping services are very good.

Before I brought my sister to Locust Grove, I took her a lot of different places to see what was out there. I think for the money that we're paying, it's in a nice place, the staff is good, everybody treats her fine, I think it's a good value, I really do, in comparison to other places I have looked at. Other places are extremely small, the rooms are very small. Her place is very large, which is very nice, it's clean, there's no odor and those places have a lot less to offer. Management have always been there for me and answered everything that I needed. The Director of Activities does a good job with them, they're very attentive and caring and I think they have a good variety of things that they do. Maintenance is excellent, those two guys, John is wonderful and the Head of Maintenance. Any time she's had a problem, they are there, all she has to do is say something, within five or ten minutes they're there and fix the problem. These guys are wonderful and are also very patient and caring. I think the staff is phenomenal, they're excellent, they take very, very good care of their patients, and they have terrific patience. I think it's a very safe environment and they're very conscious of different safety measures.

I am happy and my dad seems to be content. He doesn't ask to come home anymore and seems like he enjoys it there. He seems happy in his space. It took him some time to adjust but he does feel safe and comfortable there. It seems like there is a variety and the food is very good. There are always a couple options to choose from. This community has a good variety of activities for the residents. Housekeeping is on point, the laundry has been fine and the building is well maintained. The caregivers seem to really care about the residents. They are very patient with them and help them with what they need help with. They have a difficult job but they handle it well.

We were very impressed when we visited with how the staff interacts with the residents. We thought it was very clean, there was no odor, and we loved the dining facility. We felt as though they treated the residents like they were living in an IL facility as opposed to a personal care home or nursing home atmosphere. We've dealt primarily with Michael and Lisa and they have listened to any of our concerns and addressed it immediately. My mother says the food is very good, we ate there the day she moved in and we were quite impressed that everybody who worked there came out to introduce themselves. They encourage my mother to participate in activities, they've kept her very busy, and she�s been more active than she has been in the last year. She's having fun so that's a good thing, we wanted her to be stimulated and she's being stimulated there.

It was one out of three that we looked at and we really liked how it looked homey and the people seemed really nice. It seemed clean and I heard about how good the food was. Management seemed to answer any questions we had and were friendly and courteous, I was happy with them. My mother in law has been participating in the activities every day; they've been getting her to do that. I think you do get what you pay for, they get three good meals and it's a really nice place.

The general approachability of the management was important when we were looking for a place for my mom and I'm satisfied with their service. It's very good that they're doing activities with the residents.

Management was responsive with any of my mother's needs and any time I called. They were prompt in providing answers or service. My mother enjoys talking with the servers. This community posted a calendar of events in multiple places around the community so they would easily be seen by the residents. Anytime I was there, the community was exceptionally clean and I never saw anything out of place or needing attention. Some water leaked in during a storm and maintenance was prompt in getting things repaired. The building and landscaping always looked very nice. The caregivers were accommodating if anything was needed.

Whatever they're paying, it's worth it. It's woth every penny. I like the management; they listens to any concerns and that's important. My mom's not a big participator, but she likes bingo and crafts. The caretakers are taking care of my mom and they're really good. Cindy and Jane are just above and beyond. Everything is always clean and fine in terms of laundry and as soon as you ask for something, maintenance fixes it.

I'm very pleased with the service and care my wife is getting. The food and the management of it is fine. The caregivers are excellent, maintenance too, and the housekeepers are efficient, kind, and considerate. I'm sure what I pay is well worth it for the services Locust Grove provides. I couldn�t be happier than I am right now with it.

He'd been there before and we were satisfied, so when my husband needed a respite we moved him back into Locust Grove. The apartment is fine, and they seem to have the toiletries and toilet paper pretty well stocked up. There's always care giving staff around and we never have a problem finding them. My husband has used the van and the transportation service was very accommodating. I think they do pretty well in the dining room, the food is good, the menu is varied, and the servers are satisfactory. I feel comfortable approaching the management still with any questions, they're respectful. Maintenance and housekeeping have been fine, we've had no problems. Overall, I think Locust Grove does pretty well.

Due to the location and the environment and the staff, we moved my mom in. We liked the staff per resident ratio, we already recommended it to someone for a short-term stay they needed. The caregivers are pretty good and accessible, housekeeping is pretty responsive, and dining seems good. The maintenance guys helped with the move-in on the first day and I see them working around the place, so they do keep up with it. The director and sales and everyone in management have answered my questions and I haven�t had any trouble with them so far. So far I think the value is above average. I believe it's a real safe environment and mom is comfortable there. The room sizes are good; she has a lot of space. So far we like the community.

The management staff are always all available to talk to and they're always really pleasant about it. The activities are great, Patty and Joe are fantastic at what they do, the people really like them, they treat them like human beings, not just like patients. I think the helathcare staff all do a really good job, especially Jim, Cindy and Brandy on the night shift, they're really nice people, I'm very happy with the place.

My mother and sister moved to Locust Grove about two years ago, so we had some experience visiting her and seeing how things ran and she seemed to be pretty good with it so I thought it was a good place. Everybody has been very helpful, every time we have questions things go pretty smooth. I always look at the board when I go and they seem to keep them busy, she's made some nice crafts and she participates, there's a nice big list with all the activities going on. It's always very clean and I always see people cleaning, that's one of the reasons I liked it as well. The healthcare staff is very nice, helpful and friendly. We're really pleased.

My uncle had requested to move to Locust grove as he knew people there. The upper management and sales team are awesome. They have helped us the whole way. It was a difficult situation, and they were awesome. We can always find a caregiver, the community is well-kept, and my uncle is comfortable and certainly safe. It seems they have a lot of activities going on for the residents. The one day we were there the housekeeper came and that girl was awesome. The room was spotless when she finished and she was so friendly. We are completely satisfied with the value my uncle is getting here.

We had such a great experience at this community when my Uncle lived at Locust Grove. Management was very helpful whenever I needed anything. My Uncle was very happy with the food and dining service. John, in maintenance, was phenomenal and the grounds were phenomenal as well. Jim, Lisa, Brandy and Donna in the healthcare department were phenomenal and very helpful. There were so many good people at this community that helped my Uncle and I cried my eyes out moving him. We thought my Uncle was going to pass this summer and the staff went above and beyond to keep him safe, they were so good.

I thought the management was excellent at Locust Grove. The food was good and the servers were all friendly in the dining room. The activities were very good and there was an activity schedule posted in their room every week. Housekeeping and laundry were excellent and they had wonderful maintenance men. The grounds were beautiful and one of the maintenance men took my mother in her wheelchair to see the backside of the grounds because that was kept up really nice and she was just thrilled with it.

My mother has been there 2 years and I do think the services she receives are good. Management is respectful, accessible and responsive, and while I am usually not there when they eat, I can tell you they assist my mother in eating. They do her room clean and they do her clothes regularly, the community is well kept and when I call in, they don't tell me they'll have to check on her, they just can tell me right then and there.

My cousin moved in back in 2015, February. They've been wonderful to her and I like what they do. I think the Management does a wonderful job, and I think she gets wonderful care. I've eaten there many times and I think the food is nice. Housekeeping and Maintenance do a nice job. I think the building is in excellent condition. They redid it, it's wonderful. Outside is always nice and neat and trim. I've recommended a lot of people go there. I think the whole operation is very well done, very nicely done. I am truly satisfied.

All of the people there are really nice. The Med Techs and the aides all treat mom with respect. Two people in particular stand out from the rest of the caregivers: Jim and Brandy have been especially nice with mom and they bring her her meds on a routine basis. I have eaten there myself. The quality and amount of food is quite good, and the dining staff treats the residents with respect. The activities are top-notch. Jo, the Director of Activities, she is just a sweetheart. She always tries to engage those who attend, and encourage those who don�t. I know the Maintenance guys have been extremely helpful and cooperative since my mother first moved in. Putting all that together, I think mom gets what she needs for the price we're paying. Overall, we're pleased.

At a couple other places I looked I didn't like the fact there wasn't much space, the outdoor patio and all that, and we specifically liked the apartment style. It didn't look like one big hospital room, it actually had separate areas like an apartment so we thought that would be much better for him. We liked the apartment feel and even when our family comes to visit they say it's so much nicer than they expected because they didn't expect it to have an apartment look. When we dealt with Joan, she was great, and Christina was great, they made it pretty simple. We commented on the maintenance when we first came there, we noticed there was always somebody out in the area with the landscaping maintaining it. We thought they really took pride in their appearance even from the outside. Everything to me looks clean. We always like there's not a smell in there and everything seems clean. We think everything is kept very nice there. The caretakers communicate with him a lot and he likes that, he seems to have a connection with some of the staff.

The management team they have there are the very best. My mother has been there for almost five years and I think this is the best team they have had. The maintenance is excellent. When you go up there the place is manicured. When I go up there my mom's room is clean and the dining room is spotless every time I go in there. The care services are good. The nurses are really good and they always call me whenevr something may be wrong. For five years I've been going there and I've become friends with the people that work there, I get to know everybody. I feel like I am paying for what I am getting. They are really good and it's just one of the nicest places.

'The room sizes are emmense. ' 'They even gave me their personal cell number and said if they can't be reached here then you call me on this.' 'It looks like you were walking into a hotel lobby.' ' Care staff has been very nice, on each shift they all come in and introduce themselves to the resident.' ' I left with a clear consious that she was going to be well taken care of.'

It's a wonderful place. She's doing really well. They're great, any time I need to call in the doctor or the visiting nurse, they get that arranged for me immediately. They keep her busy from 8am until it's time to go to sleep and she needs that. It's not just bingo, they do exercises, bingo, have entertainment come in, so they try to change it up as much as they possibly can. They are fabulous. They're always very responsive to any needs. They help me with anything I ask.

The value is very good. Management has been pretty attentive to our needs. They've been keeping him engaged with activities so I am very pleased with that. My father's room always looks good and there has been no need for any maintenance work done. The caregivers have been very accessible and responsive. I don't have any complaints at this time.

We have had nothing but praise for everyone we have come into contact with. They are very friendly and wonderful people. It is bright in the dining room. The light flows in so you can see everybody. The girls who bring you your food are very pleasant. I enjoyed my food when I ate with her. Everything seems to be in order. It is so fresh when you walk in there. My aunt feels very safe and comfortable there and is glad she made the move. She has been doing exercises which are very good. She has also gone to Bingo. Everything seems to be in order. I would absolutely recommend this community.

Most everything was above average for his care and everything involved. I think the care staff is very attentive to the people that live there. They keep the grounds in great shape. My brother was pretty happy with the activities, they had movie times and Bingo days and spread things out. When he needed transportation he would let them know if he had an appointment a couple days in advance and when the time came for his appointments, they were right there and took him there and back. Overall he was happy with it.

The housekeeping, pharmacy and everyone has just been on their toes and the care has been tremendous. I'd say the activities are very good, there's always something going on in the morning and in the afternoon. Housekeeping is good. It's kept up nicely in my mom's room. Transportation is always there and everything is always running smooth. It's been a wonderful experience for my mom.

i placed my mother at Locust Grove almost 3 months ago and the experience has been phenomenal. The staff are so kind and caring. My mom could not be happier!! Thank you all so very much. Her apartment is perfect. The food is wonderful and the activities keep her busy! But I must say again that the staff are wonderful and the treat her like family which means the world to me!

The general approachability of the management was important when we were looking for a place for my mom and I'm satisfied with their service. It's very good that they're doing activities with the residents.

We were very impressed when we visited with how the staff interacts with the residents. We thought it was very clean, there was no odor, and we loved the dining facility. We felt as though they treated the residents like they were living in an IL facility as opposed to a personal care home or nursing home atmosphere. We've dealt primarily with Michael and Lisa and they have listened to any of our concerns and addressed it immediately. My mother says the food is very good, we ate there the day she moved in and we were quite impressed that everybody who worked there came out to introduce themselves. They encourage my mother to participate in activities, they've kept her very busy, and she’s been more active than she has been in the last year. She's having fun so that's a good thing, we wanted her to be stimulated and she's being stimulated there.

It was one out of three that we looked at and we really liked how it looked homey and the people seemed really nice. It seemed clean and I heard about how good the food was. Management seemed to answer any questions we had and were friendly and courteous, I was happy with them. My mother in law has been participating in the activities every day; they've been getting her to do that. I think you do get what you pay for, they get three good meals and it's a really nice place.

Management was responsive with any of my mother's needs and any time I called. They were prompt in providing answers or service. My mother enjoys talking with the servers. This community posted a calendar of events in multiple places around the community so they would easily be seen by the residents. Anytime I was there, the community was exceptionally clean and I never saw anything out of place or needing attention. Some water leaked in during a storm and maintenance was prompt in getting things repaired. The building and landscaping always looked very nice. The caregivers were accommodating if anything was needed.

Whatever they're paying, it's worth it. It's woth every penny. I like the management; they listens to any concerns and that's important. My mom's not a big participator, but she likes bingo and crafts. The caretakers are taking care of my mom and they're really good. Cindy and Jane are just above and beyond. Everything is always clean and fine in terms of laundry and as soon as you ask for something, maintenance fixes it.

I'm very pleased with the service and care my wife is getting. The food and the management of it is fine. The caregivers are excellent, maintenance too, and the housekeepers are efficient, kind, and considerate. I'm sure what I pay is well worth it for the services Locust Grove provides. I couldn’t be happier than I am right now with it.

The management staff are always all available to talk to and they're always really pleasant about it. The activities are great, Patty and Joe are fantastic at what they do, the people really like them, they treat them like human beings, not just like patients. I think the helathcare staff all do a really good job, especially Jim, Cindy and Brandy on the night shift, they're really nice people, I'm very happy with the place.

My mother and sister moved to Locust Grove about two years ago, so we had some experience visiting her and seeing how things ran and she seemed to be pretty good with it so I thought it was a good place. Everybody has been very helpful, every time we have questions things go pretty smooth. I always look at the board when I go and they seem to keep them busy, she's made some nice crafts and she participates, there's a nice big list with all the activities going on. It's always very clean and I always see people cleaning, that's one of the reasons I liked it as well. The healthcare staff is very nice, helpful and friendly. We're really pleased.

He'd been there before and we were satisfied, so when my husband needed a respite we moved him back into Locust Grove. The apartment is fine, and they seem to have the toiletries and toilet paper pretty well stocked up. There's always care giving staff around and we never have a problem finding them. My husband has used the van and the transportation service was very accommodating. I think they do pretty well in the dining room, the food is good, the menu is varied, and the servers are satisfactory. I feel comfortable approaching the management still with any questions, they're respectful. Maintenance and housekeeping have been fine, we've had no problems. Overall, I think Locust Grove does pretty well.

Due to the location and the environment and the staff, we moved my mom in. We liked the staff per resident ratio, we already recommended it to someone for a short-term stay they needed. The caregivers are pretty good and accessible, housekeeping is pretty responsive, and dining seems good. The maintenance guys helped with the move-in on the first day and I see them working around the place, so they do keep up with it. The director and sales and everyone in management have answered my questions and I haven’t had any trouble with them so far. So far I think the value is above average. I believe it's a real safe environment and mom is comfortable there. The room sizes are good; she has a lot of space. So far we like the community.

My uncle had requested to move to Locust grove as he knew people there. The upper management and sales team are awesome. They have helped us the whole way. It was a difficult situation, and they were awesome. We can always find a caregiver, the community is well-kept, and my uncle is comfortable and certainly safe. It seems they have a lot of activities going on for the residents. The one day we were there the housekeeper came and that girl was awesome. The room was spotless when she finished and she was so friendly. We are completely satisfied with the value my uncle is getting here.

We had such a great experience at this community when my Uncle lived at Locust Grove. Management was very helpful whenever I needed anything. My Uncle was very happy with the food and dining service. John, in maintenance, was phenomenal and the grounds were phenomenal as well. Jim, Lisa, Brandy and Donna in the healthcare department were phenomenal and very helpful. There were so many good people at this community that helped my Uncle and I cried my eyes out moving him. We thought my Uncle was going to pass this summer and the staff went above and beyond to keep him safe, they were so good.

I thought the management was excellent at Locust Grove. The food was good and the servers were all friendly in the dining room. The activities were very good and there was an activity schedule posted in their room every week. Housekeeping and laundry were excellent and they had wonderful maintenance men. The grounds were beautiful and one of the maintenance men took my mother in her wheelchair to see the backside of the grounds because that was kept up really nice and she was just thrilled with it.

The location of Locust Grove is very convenient. I stop to see my grandfather everyday after work.

The staff is excellent and very caring. The food is good too.

The rooms are so big. I was able to bring many things from my father's house when he moved in. He loves it at Locust Grove.

My mother is at Locust Grove. She really enjoys the activities.

I have found every time I visit Locust Grove everyone is in a good mood. Residents seem very well taken care of.

I'm really glad I found Locust Grove. The staff is wonderful with my mother. Her Dementia progressed to the point it was unsafe for her to be alone.

My dad is really happy at Locust Grove.

My mother has been there 2 years and I do think the services she receives are good. Management is respectful, accessible and responsive, and while I am usually not there when they eat, I can tell you they assist my mother in eating. They do her room clean and they do her clothes regularly, the community is well kept and when I call in, they don't tell me they'll have to check on her, they just can tell me right then and there.

My cousin moved in back in 2015, February. They've been wonderful to her and I like what they do. I think the Management does a wonderful job, and I think she gets wonderful care. I've eaten there many times and I think the food is nice. Housekeeping and Maintenance do a nice job. I think the building is in excellent condition. They redid it, it's wonderful. Outside is always nice and neat and trim. I've recommended a lot of people go there. I think the whole operation is very well done, very nicely done. I am truly satisfied.

All of the people there are really nice. The Med Techs and the aides all treat mom with respect. Two people in particular stand out from the rest of the caregivers: Jim and Brandy have been especially nice with mom and they bring her her meds on a routine basis. I have eaten there myself. The quality and amount of food is quite good, and the dining staff treats the residents with respect. The activities are top-notch. Jo, the Director of Activities, she is just a sweetheart. She always tries to engage those who attend, and encourage those who don’t. I know the Maintenance guys have been extremely helpful and cooperative since my mother first moved in. Putting all that together, I think mom gets what she needs for the price we're paying. Overall, we're pleased.

At a couple other places I looked I didn't like the fact there wasn't much space, the outdoor patio and all that, and we specifically liked the apartment style. It didn't look like one big hospital room, it actually had separate areas like an apartment so we thought that would be much better for him. We liked the apartment feel and even when our family comes to visit they say it's so much nicer than they expected because they didn't expect it to have an apartment look. When we dealt with Joan, she was great, and Christina was great, they made it pretty simple. We commented on the maintenance when we first came there, we noticed there was always somebody out in the area with the landscaping maintaining it. We thought they really took pride in their appearance even from the outside. Everything to me looks clean. We always like there's not a smell in there and everything seems clean. We think everything is kept very nice there. The caretakers communicate with him a lot and he likes that, he seems to have a connection with some of the staff.

The management team they have there are the very best. My mother has been there for almost five years and I think this is the best team they have had. The maintenance is excellent. When you go up there the place is manicured. When I go up there my mom's room is clean and the dining room is spotless every time I go in there. The care services are good. The nurses are really good and they always call me whenevr something may be wrong. For five years I've been going there and I've become friends with the people that work there, I get to know everybody. I feel like I am paying for what I am getting. They are really good and it's just one of the nicest places.

The room sizes are emmense. "They even gave me their personal cell number and said if they can't be reached here then you call me on this." "It looks like you were walking into a hotel lobby." " Care staff has been very nice, on each shift they all come in and introduce themselves to the resident." " I left with a clear consious that she was going to be well taken care of."

It's a wonderful place. She's doing really well. They're great, any time I need to call in the doctor or the visiting nurse, they get that arranged for me immediately. They keep her busy from 8am until it's time to go to sleep and she needs that. It's not just bingo, they do exercises, bingo, have entertainment come in, so they try to change it up as much as they possibly can. They are fabulous. They're always very responsive to any needs. They help me with anything I ask.

The value is very good. Management has been pretty attentive to our needs. They've been keeping him engaged with activities so I am very pleased with that. My father's room always looks good and there has been no need for any maintenance work done. The caregivers have been very accessible and responsive. I don't have any complaints at this time.

We have had nothing but praise for everyone we have come into contact with. They are very friendly and wonderful people. It is bright in the dining room. The light flows in so you can see everybody. The girls who bring you your food are very pleasant. I enjoyed my food when I ate with her. Everything seems to be in order. It is so fresh when you walk in there. My aunt feels very safe and comfortable there and is glad she made the move. She has been doing exercises which are very good. She has also gone to Bingo. Everything seems to be in order. I would absolutely recommend this community.

Most everything was above average for his care and everything involved. I think the care staff is very attentive to the people that live there. They keep the grounds in great shape. My brother was pretty happy with the activities, they had movie times and Bingo days and spread things out. When he needed transportation he would let them know if he had an appointment a couple days in advance and when the time came for his appointments, they were right there and took him there and back. Overall he was happy with it.

The housekeeping, pharmacy and everyone has just been on their toes and the care has been tremendous. I'd say the activities are very good, there's always something going on in the morning and in the afternoon. Housekeeping is good. It's kept up nicely in my mom's room. Transportation is always there and everything is always running smooth. It's been a wonderful experience for my mom.

I can't compare it to other places but my brother’s taken care of and safe. If something were to happen, they would respond to him, so it's fine. I think all the staff there we've encountered has been very nice. When the caretakers come in to take care of him, they do well. It seems like they try to do a lot of stuff, my brother just doesn't participate. They do try to seem to fill the day. Overall, the building is excellent.

They always have something going on and have games; they always try to do something. It's a very nice looking place; they do a nice job on it. If we had complaints, the management staff kind of worked with us pretty well so I don't see any issues there, nothing serious. They're doing the best they can and I think the food is fine. The preparation and way they present it is fine so I think they're doing OK. All in all, everything is up to dat and it works.

It seems like it is comparable to other places and the other places didn't seem as nice. I feel like the management is always personable. When I let them know something they always take the time to help out. They are very nice and always say hello and address us by name. My father-in-law loves the food. He always eats all of his food and never complains. The people that work food service are very nice. The activities are always appropriate and everybody seems to like them. The outside always looks nice and the inside is always clean. The caretakers are always so nice. I am there once a week and my husband is there once a week. They are always very kind to my father-in-law and talk to him. We are really happy with the facility.

I like the management very much. They listen to anything that I have to say. If I have any complaints they listen to everything and they fix it. They seem to have activities all the time and they really seem to try hard with activities. I just think that the maintenance people are so good. The guys that work outside keep the grounds beautiful. Anything that gets broken, they are right on it to fix it. I think they do a wonderful job

My mother seems to enjoy it. We did see the menu; it looks like a pretty decent menu. We were there on a weekend and saw someone out painting lines. It's fairly well kept. It sounds like she keeps fairly busy when she wants to be, so we are satisfied.

It's an attractive building. The people are nice. The speed of food service is always fine, the people are great. The salads are green, the food is hot. My aunt's room is almost always spotless. It smells good and it's clean. The entire facility is well-maintained. I'm a nurse and I've helped patients from my hospital to go there, and in Locust Grove they recuperate much better. They're very well-hydrated there, a common problem elsewhere. The residents in Memory Care are doing better condition than many other places.

I am very pleased that I placed my sister in there. She seems to like it quite a bit. She is comfortable and gets very good care. Compared to other places that I had visited the value is good. She has a lovely apartment. Whenever I have had a question the management staff was very helpful. I see the schedule on the bulletin board and I think the activities director is very clever. She does a lot of different things and it seems like it is a lot of fun. She has used the maintenance service and those guys are terrific. The care staff is very kind and concerned. I have been to several and this is the best.

The value is exceptional. My father-in-law has been so selective all his life, but he is now eating foods he never ate before because the food is so appetizing. He has many choices on what to eat. His apartment is excellent. Laundry has been excellent. He is 94 and is in better health than the rest of the family. This facility is excellent.

I was working with a consultant and I was looking for a facility closer to my home than where my mother currently was and she needed a memory care unit. What I liked about Locust Grove was the similarity to the place she was before previously and their professionalism there, there's a receptionist desk and the executive director met me in a suit and tie, so all of those things were impressive to me. All the rooms look spotless to me. We ate with her on Easter Sunday and it was very, very nice. Everyone I've met has been very helpful, friendly and always responsive to my calls.

I have been extremely happy with everything and my mom calls it a resort. Joan, the nurse and I have had talks together that have reassured me regarding my mom's care. The food looks great. Her room is always clean. The facility is kept up really well. The staff is friendly, caring and attentive. They care about her. I have not heard anything negative about this facility.

I'm very satisfied with the level of care we're getting. It's a good value. I like everything they do. The staff in Memory Care is great; I love them and respect them all. Chrissy who cleans is just great, we love her.

I have been happy with the services and accommodations. I haven't had any problems, I can get in touch with the management staff and they're there to talk with if I need them. She likes the food and the wait staff is friendly and nice. I think they do very well with activities and my mom likes the maintenance staff. The nursing staff is great and when you call them they are right on the ball.

I was there to feed my wife lunch every day and the food was very good. Debbie, from activities, upstairs always had something going. They had stuff going on all the time. The apartment was very clean and the beds were made all the time. Anytime I asked the maintenance staff to do something, John was there within an hour or two and he did it. The girls who worked there did a very good job. I never went over there and saw that my wife was wet or dirty. Any time I needed something over there, I would go over to one of the caregivers, and they would deliver what I needed.

At the community, anytime we have a question we ask and we get an answer from management. My mother-in-law doesn't participate in the activities because she has a hard time hearing and seeing. But, they try to get her to participate. We have never had any problems with housekeeping or maintenance. Whenever I have a question for the techs they answer it. They are very good. Everything is great and we have never had a problem there. They take care of everything. It is a relief off our backs.

FamilyAssets looked at 23 reviews and calculated that Locust Grove has a weighted rating of 4.717 which makes it the #1 ranked community within 25 miles of West Mifflin, Pennsylvania.