The Haven at Springwood

Brittany was a great person to work with. Even though my aunt is hard headed and would not set up residencey in the Haven, Brittany understood the situation and handled it with grace and professionalism. If and when I can convince my aunt to change her mind, I will be calling Brittany! Thank you!

My sister was in a dementia care unit in Florida & was transferred here in August 2019. Sheila the Administrator, and Marlo worked with me placing my sister & went above & beyond to help. From the moment we arrived we were so overwhelmed with the support given . It was a long drive with my sister from Florida & we arrived on a Sunday night around 8:30 pm. Sheila drove down to help with the transition & all the nurses were there to greet my sister including all the patients!! They made my sister feel like she belonged from the start! I would highly recommend The Beacon memory care unit . The staff & all the nurses & caregivers have huge hearts & empathy, which I consider rare! I ask my sister Kathy if she is happy here & she always replies “Yes!” with a smile ❤️

I cannot say enough good things about the Haven at Springwood. The type of work I do affords me the opportunity to interact with multiple senior care facilities in both Pennsylvania and Maryland. Of all the facilities that I have dealt with, the Haven ranks at the very top. The administration, the nursing and general care staff are all superb, the facility is warm, home like and clean. Activities are plentiful for the residents. It gives one the feeling of a home rather than an institution. The best proof of this is when my loved one was in the dining area one evening and out of nowhere said to me, “ I want you to promise that I can stay here as long as I can because this is home to me” He is still there and I will keep that promise

I recently received a letter extolling the virtues of our Marketing Team. Some of the highlights of this letter include “she’s an amazing individual,” “the answer to every prayer,” and “the staff are personable and seem to be doing everything they know to please everyone involved.” It’s a true joy to work with such an outstanding team, and I couldn’t be more grateful or more proud of all of them.

A happy and respectful environment! I understand they received a Deficiency Free Annual State Survey again! Congratulations, well deserved! The residents look very happy and well kept and the staff always says high when visiting! I would recommend to any family or friends looking for a loved one!

I would like to thank the loving and caring staff at the memory care unit at Beacon Place. For an example of the caring staff: on Fasnacht Day a staff member was that kind that she brought in fresh fasnachts for the residents. You can not imagine the joy the residents had eating these delicious treats.

From the moment we spoke, I knew the Haven at Springwood approached aging from a whole new perspective that is not only refreshing but critically insightful to preserving one's dignity and sense of self-worth. By refusing to segregate people based on their failing memories in a secured memory care wing, thereby calling attention to what your loved one is already painfully aware of, Springwood has achieved something remarkable by choosing instead to provide freedom within a safe, yet secure, environment. Residents are "taught" to look out for and help each other, which has a positive trickle- down effect, regardless of physical disability and/or stage of dementia. Staff and residents alike were warm and welcoming to my mother when she arrived at the end of January and what could have been a traumatic move has turned out to be a warm and nurturing environment where we have all seen significant improvement in her overall well-being. Unlike Springwood, many assisted living facilities take the stance that once you receive a diagnosis of dementia you automatically get assigned to a secured memory care unit and are not given an opportunity to see how you would do in the general population. This kind of an environment was not helpful to my mother who valued her independence and only exaggerated her frustrated emotions and behaviors, given that she was keenly aware that her memory was failing. It is unfortunate that this inflexibility turns out to be prevalent throughout many of the facilities we visited in our attempt to move our mother closer to where my brother and I live, revealing an insensitivity and lack of a true understanding of the frustration these people feel - until we met Marlo Sweigert at Springwood. Not only does she believe strongly in capitalizing on people's strengths rather than their weaknesses but she will go to bat for your loved one to give them a chance to once again look forward to each day - rather than feeling "what's the point". My Mom's apartment is bright, warm and inviting with a wonderful picture window view of a farmer's field. Hallways are inviting with small comfortable gathering nooks and a large library room on each floor. Likewise, the dining room is amazing - high ceilings, wood beams and a massive stone fireplace at one end - reminiscent of a ski lodge. She has a wonderful table mate who has been helpful in getting my Mom to come out of her shell. My Mom, who always used to say her favorite thing to do was to make reservations for dinner, thinks it is a wonderful restaurant and loves the fact she can choose the next day's lunch and dinner from a small printed menu. Activities are also plentiful for those who wish to avail themselves of them, including a movie theater, and a bistro for a mid-afternoon snack. There is absolutely no question as to why Springwood has achieved a perfect score from the State- something very hard to do- their whole approach to aging thrives on dignity and respect for all. It is clear from the moment you walk through the door that there is a healthy vibe between those who not only live there but with those who also work there.

Our experience with The Haven at Springwood has been very positive. Our loved one is cared for in an open hospitable environment by an excellent staff dedicated to providing the best possible care and for their guests and family members.

My grandparents are very particular and my family is just as particular when they were looking for a new place for my grandparents to live! We all looked at many options for them and the minute we walked into The Haven at Springwood the vibe was completely different! It is a clean, modern, friendly, comfortable place to live and visit for everyone! My Grandparents LOVE it here and they are so busy all of the time and grateful that they are worry free! The entire family is grateful that we all are now worry free. There is so much to do and the staff is exemplary. We would always recommend The Haven to anyone.

My in laws were both residents at the Haven. My father in law was only there for 4 days before he passed away. My mother in law has dementia and upon our request was moved from a double room to a single room. The staff was very supportive of her move. She received great care and attention. She really liked the activities and the staff. Her dementia has progressed so now she is in the Memory Care Unit and seems very content in this setting. The staff took care of her entire move to this unit. The staff is wonderful in this Unit and she enjoys the activities and the food. The Haven has a very bright and welcoming lobby and the rooms are a good nice size. We had checked out several other assisted living facilities in the area and this one was superior to the others.

The community is very warm and home-like and clean. Nothing about the Haven look clinical which is important to my family.

The move in process was very simple, the staff are lovely and the dining area is just beautiful.

we really like that The Haven offers memory care and the wand guard system for my mother if or when she will need more support. Very friendly community

loved all the activities my sister could be apart of. the staff was very friendly and the community was very bright and inviting

I found this community to be very clean and the staff to be very friendly. I was able to meet the management team and feel the dedication they have for the residents that live there.

it is always a pleasure to see how the residents truly get involved with the activities daily! my mother enjoys getting her nails done, which she always had done on a regular basis. knowing she can still do that at the haven is comforting. it's the little things that mean so much

The Haven is a beautiful community and the staff are so caring and devoted to serving the residents.

The engagement and kindness in the Memory Care is very reflective in the residents that reside in that unit.

Warm and friendly environment.

I liked the wide hallways and large bathrooms. Easy to navigate and the people seem friendly.

Very clean and happy staff. Good vibe and caring community.

Thank you to the team for being so kind to my grandmother! Very pleased

great communication and happy they have memory care also if my loved one would need that in the future

It has been such a relief to know that my loved one is surrounded by a very seasoned team. I am not always local, so knowing I can reach out to a staff member anytime for an update and feel confident my loved is cared for

The Haven at Springwood provides a high level of dignified, quality care. Within this community, residents are able to maintain their independence while having assistance available at all times if they should need it. The staff is friendly, knowledgeable, and takes the time to know each resident on an individual basis. From dining to activities overall, The Haven at Springwood is a 5 star community!

I have referred several residents and they are all very pleased with the services they receive at the Haven. They have commented on how truly caring the staff members are toward the residents. Truly a great organization in our community.

FamilyAssets looked at 46 reviews and calculated that The Haven at Springwood has a weighted rating of 4.761 which makes it the #4 ranked community within 25 miles of York, Pennsylvania.