Tockwotton on the Waterfront

This was a very nice community. the people were very nice and the community was clean. FOr us to visit my loved oe it would have taken a lot to get to her and we wanted to be able to get to my loved one easier.

I would tell others that they really need to know that the staff to resident ratio is extremely low. There is 1-2 aids max and 1 med-tech for 158 residents. They have no nurse on staff overnight. Someone from our family has to go every single day to make sure that they are being taken care of.

I toured the assisted living and skilled nursing at Tockwotton on the Waterfront. They've got everything anybody could want. At $6000 a month just for the assisted living, they better be, and that's still not the final number. If you want them to do your laundry, it's above and beyond that. I'm more...

I toured the assisted living and skilled nursing at Tockwotton on the Waterfront. They've got everything anybody could want. At $6000 a month just for the assisted living, they better be, and that's still not the final number. If you want them to do your laundry, it's above and beyond that. I'm more concerned about my brother and him starting to lose his memory at 78 years old and that place would move him from assisted living to memory care, but like all places, he has to be evaluated by the proper people. He's going to a hospital to be evaluated within a short period of time. They have libraries and theaters. I was a little disappointed in their eating arrangements. Their dining room is "restaurant-style" where you sit at individual tables and the food is brought to you. It's not a buffet, and the menu was posted at the door. It doesn't look like a regular fancy dining room that I would expect for the $6000 a month. It's a nice place. There's no doubt about it. The staff is friendly, the people are nice, and the place is clean. I've got nothing negative to say except my disappointment with the dining area. I just thought it would have been a regular dining area like I had seen at "fancier places." It was like individual tables for four. They almost looked like cod tables versus plush seating and stuff to that effect. Other than that, it was OK. They had two full rooms, a kitchen, a separate bedroom, and a full bath. The bath doesn't have a tub. It has a stand-up shower that's handicap-accessible. The place is only built-in 2013, so it's updated in decor just looking outside.

We were very impressed with Tockwotton on the Waterfront. All the people there were very professional and informative, the setting was awesome and the facility itself was just beautiful. The staff went over the activities and amenities like if my friend needed a ride they would be there. We were imp...

We were very impressed with Tockwotton on the Waterfront. All the people there were very professional and informative, the setting was awesome and the facility itself was just beautiful. The staff went over the activities and amenities like if my friend needed a ride they would be there. We were impressed with the amenities and physical look of the place; it was like luxury living. The ratio of caretakers to residents, and the availability of medical people, it was just all around I was impressed with.

My mother was in short term rehab after suffering a broken pelvis/sacrum. the MORNING after she was admitted, i walk into her room to find her sitting in the chair, screaming for help. she had not been mobile since her fall a week before. I was told 'she wanted to get up' by a staff member. LATER i ...

My mother was in short term rehab after suffering a broken pelvis/sacrum. the MORNING after she was admitted, i walk into her room to find her sitting in the chair, screaming for help. she had not been mobile since her fall a week before. I was told 'she wanted to get up' by a staff member. LATER i was told she did NOT receive pain meds as they "lost the KEY" to the narcotic cabinet. I also learned later that many people in this facility hire THEIR OWN personal CNAs to care for them while in this 'beautiful' setting. DONT let the appearance fool you, they are grossly incompetent and dont care about their patients.

This review is based on the time prior to COVID. I would tell my friends that I feel that my loved on is well taken care of. Her basic needs are meet. I am very pleased with how the staff and how they care to seem about the residents. I would say COVID isn't much different. The reason I...

This review is based on the time prior to COVID. I would tell my friends that I feel that my loved on is well taken care of. Her basic needs are meet. I am very pleased with how the staff and how they care to seem about the residents. I would say COVID isn't much different. The reason I picked this community is because of the activities. Since COVID, they aren't able to bring musicians, singers, and people singing the old songs. We are able to visit outside for 30 minutes a week and six feet apart with masks. There is no touching or giving food to our loved ones. They test staff each week for COVID. There was a situation where a part-time staff tested positive and the community decided to shut that floor down for all visitors as a precaution for 10 days. They do a great job with general communications, but if I want specific answers to my loved one's care. I have to ask specific questions.