LOVE MY MOM
Administrators at the top are not nice to patients families if you have complaints. They blame the workers instead of making corrections. If you have a family member here you need to be watching. Hands are NEVER washed before any meals in the memory care unit. Rooms smell bad and nothing is done about it. Male patients are allowed to walk into female patients rooms and it is not being corrected. I have had one Med tech and the Administrator be mean towards me because my family member is not being cared for properly. Keep a close eye on your family member if they are here!