Willow Springs Senior Living

Based on 47 reviews | Highly Rated Community in Spring Hill

1040 Campbell Station Parkway, Spring Hill, TN, 37174

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4.3

Excellent

Willow Springs Senior Living is an assisted living community located in Spring Hill that offers senior living accommodations and services.

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Overview

Ratings Breakdown Based on Online Reviews

  • Excellent

    35%
  • Very Good

    60%
  • Average

    3%
  • Under Average

    2%
  • Poor

    0%

Category Ratings

    Willow Springs Senior Living Price

    Estimated Monthly Cost of $3,780

    The above price is calculated based on average state costs, amenity information and online ratings. This price assumes some level of extra assistance, if no extra assistance is required, then the starting price would be less. To get an accurate monthly rate, click the button below:

    Compare costs for Willow Springs Senior Living

    Compare Facility PricingMonthly Cost
    Average cost of assisted living within 25 miles$4,364/month
    Spring Hill average cost of assisted living$3,780/month
    Tennessee average cost of assisted living$3,780/month

    FamilyAssets has estimated the cost of Willow Springs Senior Living assisted living Facility in Spring Hill, Tennessee. Willow Springs Senior Living is 100% the cost of assisted living in Spring Hill and 100% the cost of assisted living in Tennessee.

    Detailed Information

    About The Community

    A happier life is waiting at Willow Springs Senior Living, an Americare community. We offer assisted living and memory care services to seniors in Spring Hill, TN. Our focus is on making you or your loved one feel welcomed and engaged from the moment you first walk through our doors. With friendly care partners, spacious floor plans, and a selection of amenities and events sure to keep a smile on your face, this is more than a retirement community. It's home. Americare Senior Living has served seniors and their families throughout the Midwest for nearly four decades. Our all-inclusive senior living communities feel more like a home than a campus, and that’s intentional. Privately owned and operated, we adhere to a person-first model of care that prioritizes the interests and preferences of each individual. We’ve been so successful with this approach that 95% of our customers would recommend us to others according to the 2017 My InnerView™ survey. Americare Senior Living – we’re the na…

    Rankings & Reviews

    FamilyAssets Reviews for Willow Springs Senior Living

    We have 47 review(s) for this provider.

    Review avatar

    Family Member/Anonymous Resident

    01 Sep 2020

    Nice place + more staff are very friendly - some are not. I finally enjoy myself thank God

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    Family Member/Anonymous Resident

    01 Sep 2020

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    Family Member/Anonymous Resident

    01 Sep 2020

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    Family Member/Anonymous Resident

    01 Sep 2020

    Very friendly and extremely helpful staff. Nice homey atmosphere. All one level, small number of residents.

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    Family Member/Anonymous Resident

    01 Sep 2020

    You communicate well. Letting us know of needs and concerns.

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    Family Member/Anonymous Resident

    01 Sep 2020

    Everything

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    Family Member/Anonymous Resident

    01 Oct 2019

    Nursing care is great! Shavta who is the nurse at Wilson Spring is very professional. She has great customer service skills. All the staff is very friendly and so is the manager! Bethany is very easy to talk to about problems. Bethany usually resolves issue quickly Wilson Springs is a great community!

    Review avatar

    Family Member/Anonymous Resident

    01 Oct 2019

    I think bringing new management was a good decisions

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    Family Member/Anonymous Resident

    01 Oct 2019

    Care and meals

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    Family Member/Anonymous Resident

    01 Oct 2019

    They are kind and thoughtful always.

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    Family Member/Anonymous Resident

    01 Oct 2019

    Food is absolutely amazing! Thank you for offering hair care services!!

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    Family Member/Anonymous Resident

    01 Oct 2019

    Be nice to me

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    Family Member/Anonymous Resident

    01 Oct 2019

    I have a special friend who works here & means a lot to me.

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    Family Member/Anonymous Resident

    01 Oct 2019

    You try hard to make people feel good.

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    Family Member/Anonymous Resident

    01 Oct 2019

    Friendly staff

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    Family Member/Anonymous Resident

    01 Oct 2019

    Care

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    Family Member/Anonymous Resident

    01 Oct 2019

    Nice rooms, nice furnishings, clean friendly staff

    Review avatar

    Anonymous Resident/Family Member

    22 Jan 2019

    Meals are great.

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    Anonymous Resident/Family Member

    22 Jan 2019

    Most of the time, the cooking is good; however they serve canned green beans with no seasoning 2 or 3 times per week. In other word sometimes parts of the meals become repititious. Iceberg lettuce has no nutritional value fresh spinach or leafy lettuce or romaine lettuce should be used instead. Only 1 caregiver is not attentive to my needs. All the rest of them are good.

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    Anonymous Resident/Family Member

    22 Jan 2019

    Feed and help care for our personal needs.

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    Anonymous Resident/Family Member

    22 Jan 2019

    Help us to help take care of our daily care

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    Anonymous Resident/Family Member

    15 Jan 2019

    Very respectful and careful with my loved one.

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    Anonymous Resident/Family Member

    15 Jan 2019

    Friendly & approachable staff

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    Anonymous Resident/Family Member

    10 Jan 2019

    Provide a safe/family atmosphere

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    Anonymous Resident/Family Member

    01 May 2018

    *Name Removed* is excellent! A truly loving & compassionate person. She tells it like it is but at the same time is considerate of her resident's needs.. Let me complete 1 survey for both parents.

    Review avatar

    Anonymous Resident/Family Member

    01 May 2018

    Administrator and DON are helpful and responsive when I reach out to them. All staff is friendly and helpful.. 1. Add automatic doors on front for easy entry for those in wheelchairs and using walkers. 2. Look at menu choices as I hear many complain about food. 3. Property seems to be showing it's age and carpet smells. 4. A spring cleaning of rooms is needed. Housekeeping isn't as good as in the past.. There seems to be a staff turnover frequently when is concerning. Please pay them decent wages and offer benefits as this has a huge impact on my parents care. FYI - 3 new facilities are opening in the area next year, so there will be competitive rates and updated facilities.

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    Anonymous Resident/Family Member

    01 May 2018

    The staff is attentive and very kind to my family member.. The food is not very good - too much soup/sandwich meals.

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    Anonymous Resident/Family Member

    01 May 2018

    The Arbors has an excellent cook who genuinely enjoys preparing tasty food for the residents. Some of the caregivers are very, very good.. It might be beneficial to determine why there is so much staff turnover.

    Review avatar

    Anonymous Resident/Family Member

    01 May 2018

    Ability to speak candidly with all the staff and they always make time and deal with issues as best to their ability. I am concerned with the recent turnover in staff. While I recognize that Spring Hill is growing, and jobs are more competitive with higher wages, it has been a revolving door for the last 6 months.

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    Anonymous Resident/Family Member

    01 May 2018

    Keep residents clean and meals are good and (UNREADABLE). Kind and respectful to family. Try to answer questions and address issues and concern, response time is good. Keep residents relatively safe. Acknowledge special dates of the residents and holidays.. For future buildings: Add additional closet for small rooms. Install larger vanity and cabinet. Clean bathrooms more frequently. For new flooring: suggest hardwood in rooms instead of carpet for hygiene concern and easier to deep clean and from smelling. Serve breakfast sooner than 9-9:30 for memory care residents.

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    Anonymous Resident/Family Member

    01 May 2018

    The staff is caring and compassionate.

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    Anonymous Resident/Family Member

    01 May 2018

    Having a small community. Residents don't just become a number. Keep it clean.

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    Anonymous Resident/Family Member

    01 May 2018

    Provide for my needs. Shopping opportunities Recreation opportunities

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    Anonymous Resident/Family Member

    01 May 2018

    Staff is very loving. I would like to go on more outings such as shopping.

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    Anonymous Resident/Family Member

    01 May 2018

    Friendly Good housekeeping Activities. Better response and follow-up to needs + requests More and better staffing. Respond more quickly to patient calls Communicate more w/ family

    Review avatar

    Anonymous Resident/Family Member

    01 May 2018

    Everyone is friendly and there is a sense of family. Common areas are very nice! Fun activities!

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    Anonymous Resident/Family Member

    01 May 2018

    Transportation to doctor's appointments, activities, administrator is wonderful; emergency care.. For the most part, this is a great place to be. No.

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    Anonymous Resident/Family Member

    01 May 2018

    The emergency care is excellent. The rent is reasonable. The staff, for the most part, is good, with one or two exceptions. The activities are good. A very good improvement this year has been the addition of the bus, and providing helping me reach some of my doctor's appointments. The medical care has been good, for the most part. The main complaint I have is with the food. I think this facility could improve on the quality and nutrition of lunches and dinners.. Sometimes I have made suggestions on different foods to be served, and they are not served, or they are served one time. Something definitely needs to be done about the quality of the food. Also, *Name Removed*, the cook who sometimes cooks the evening meal, acts like she is doing me a huge favor when I ask her to make a change in my menu.

    Review avatar

    Anonymous Resident/Family Member

    01 May 2018

    Create healthy social community where residents feel a part of a group.. Laundry services are sub par - We have to do our own - articles lost, colors not separated - returned crumpled + not folded w/ care.. Many articles of clothing are perfectly good for another days wear - or even three - but staff throw clothes in hamper even w/ scant use.

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    Anonymous Resident/Family Member

    01 May 2018

    You provide friendly staff and comfortable surroundings.. Landry and at times facility cleaning - staff turnover is a concern at times but doesn't effect care.

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    Anonymous Resident/Family Member

    01 May 2018

    Care and attention to resident.. Medical needs.

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    Anonymous Resident/Family Member

    01 May 2018

    Answering the call lights.

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    Anonymous Resident/Family Member

    01 May 2018

    It's just a good place to stay.. Variety on menu.

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    Anonymous Resident/Family Member

    01 May 2018

    *Name Removed* is a good supervisor and fair. Activities are good.. Better menu choices.

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    Anonymous Resident/Family Member

    02 Feb 2018

    . Our daughter has power of attorney, all banking, & needs my husband passed away 4 yrs ago.

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    Anonymous Resident/Family Member

    12 Jul 2017

    . Laundry: Put resident's names on clothes but they don't always go to that resident. Meals: Don't look that appealing.

    Review avatar

    Anonymous Resident/Family Member

    12 Jul 2017

    . Need security guard at night. Need an electronic entrance door.

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    FamilyAssets Score

    Feb 1, 2019

    FamilyAssets analyzed 23 reviews and evaluated Willow Springs Senior Living as a highly rated community within 25 miles of Spring Hill, Tennessee.


    Compare Willow Springs Senior Living to Nearby Communities

    Willow Springs Senior Living is top rated assisted living community in the city of Spring Hill.

    Reviews for Willow Springs Senior Living From Around The Web

    We pull review data from around the web and calculate a review weighted score that takes into account number of reviews, when the reviews were left and the overall score of the reviews. The review data we have for Willow Springs Senior Living comes from:

    3.90 average score on Caring.com ® from 11 total reviews

    4.50 average score on Facebook.com ® from 7 total reviews

    3.40 average score on other platforms from 5 total reviews

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    Community Contact Information

    Map Of Facility

    Contact Information

    Willow Springs Senior Living

    (931) 563-2611

    1040 Campbell Station Parkway, Spring Hill, TN, 37174

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