Heartis Arlington

The Heartis facility is beautiful with lots of natural light. There are nice courtyards with outdoor furniture to enjoy comfortable weather. Activities go on almost everyday and there's always someone to socialize with in the bistro or living rooms. My mother has lived there for 2 years and considers it "home." The staff are all friendly and willing to help in any way.

I have had the opportunity to serve as the Executive Director since our community opened in the winter of 2016. We are currently 90% occupied and I have had the honor and privilege of moving each resident into our community and getting to know them and their family members. Our staff turnover is below 2% which is so important when it comes to service delivery. Our residents love getting to know the teammates and vice versa. Our organization philosophy is that when a teammate comes to work at Heartis Arlington, it should be the best 8 hours of their day. At Heartis Arlington residents have the opportunity to be as involved within the community as they would like to be. One of our resident volunteer groups is the Resident Ambassador (RA) program and these RA's are instrumental in welcoming in new residents to our community. Residents and families also seem to enjoy spending time together in our Bistro during events such as Thirsty Thursday at Three...Tuesday Tastings...or our famous Birthday Bash which is the signature program of our Life Enrichment Coordinator, Ladybug. When visitors come to see us they share that our love and caring is palpable. There is no other agenda at Heartis Arlington other than to provide the best care and services to our residents and their families as we possibly can.

My mother has lived at Heartis Arlington for a year. She has a lovely one bedroom apartment and she always comments on how beautiful it is. Unfortunately, she has early stages of Alzheimer's and she needed to be placed in an assisted living community. My sisters and I have never regretted this decision of having her live at Heartis Arlington. The place always looks nice and well kept up. Mother has so enjoyed the companionships she has developed and all the fun activities that they have here in the community. She especially loves to play bingo and going on any outings such as the ladies luncheon every month. Mother has never been an arts and crafts person, but she now makes jewelry! The staff is a very caring group and always encourages residents to participate in all the functions available there which definitely is a wide variety. I can always depend on them to address my mother's needs. They also quickly address any concerns any family member has over our mother's care. I truly believe that living here has prolonged my mother's quality of life and that is a true testament to Jennifer Garner and her staff. I strongly recommend anyone to consider this facility when making a decision for a loved one.

My name is Steve Burke and my cell phone number is 817-917-3848 so anyone that wants to talk to me before placing a loved one at Heartis can call. Too much to write here, however, you will be shocked at the terrible stories I can tell you about the treatment my mother received. I am starting the process of filing with the state of Texas ( I haven’t rushed as my mother was and is my first priority) as well as making my singular mission of ensuring what happened to my mother does not happen to others. I am a long time CEO of several large Arlington businesses and never give out my cell but this is so important to protect the public from similar abuses my mother experienced that I urge you to call me day or night. We have lots of options for our loved ones so make an informed choice before picking Heartis.

The facility was a beautiful place. All the employee's are exceptionally pleasant. I really enjoyed our tour from Karen and all the helpful information that she provided.

I was looking for a place for my dad. They have called and checked in on us many times. They are so caring and sit and listen to every concern and also helped navigate me through the payment process. If they do all this before my dad is even there than I look forward to the care they will provide if he chooses to go there

Excellent physician, NP, and staff. I feel comfortable going there.

FamilyAssets looked at 37 reviews and calculated that Heartis Arlington has a weighted rating of 4.57 which makes it the #27 ranked community within 25 miles of Arlington, Texas.