Rocky Hollow Lake House

I had an immediate phone call from the director of Rocky Hollow Lake House the day before my tour. When I got to the site everything was like what she told me. They seemed to have lots of staff. The place was clean and the rooms were a really good size. They had wood floors so it was homey. There we...

I had an immediate phone call from the director of Rocky Hollow Lake House the day before my tour. When I got to the site everything was like what she told me. They seemed to have lots of staff. The place was clean and the rooms were a really good size. They had wood floors so it was homey. There were no weird smells. I didn't see any tears or holes in the sheetrock. I thought that it was a very respectable place. We toured the memory care area and they have the end-of-life capability. They have a doctor that comes in and visits. They also have a barber/beautician that comes in, all the meals are provided, and a really nice, beautiful area where people can go out and sit at a gazebo and enjoy the lawn. We also liked the fact that they have a little dog that was kind of a resident there that made people happy. So, we liked the fact that it wasn't like white-glove.

I feel very sorry for the residents and their families. Some staff members were good but they had their share of trouble makers, liars and inattentive staff. There were staff in responsible positions that i believe were not qualified to work there. Management did not resolve matters well at all or w...

I feel very sorry for the residents and their families. Some staff members were good but they had their share of trouble makers, liars and inattentive staff. There were staff in responsible positions that i believe were not qualified to work there. Management did not resolve matters well at all or were very charming and agreeable but it was all fake. I could go on but I will let God take care of the matter.

Our family had an in person tour and at the time our loved one was not to far along in her memory loss journey so having it be a smaller community we did not think it was going to be the best fit. We still wanted an upbeat stimulating environment for her, however the staff were wonderful and a great...

Our family had an in person tour and at the time our loved one was not to far along in her memory loss journey so having it be a smaller community we did not think it was going to be the best fit. We still wanted an upbeat stimulating environment for her, however the staff were wonderful and a great place to consider.

We saw the memory care section of Rocky Hollow Lake House. It's very nice and very clean. I was impressed with it. It seemed very comfortable. One thing I noticed is that there wasn't any smell. A lot of times, when you walk in those types of facilities, you get the whiff of urine or whatever. This ...

We saw the memory care section of Rocky Hollow Lake House. It's very nice and very clean. I was impressed with it. It seemed very comfortable. One thing I noticed is that there wasn't any smell. A lot of times, when you walk in those types of facilities, you get the whiff of urine or whatever. This place smelt really good and looked clean. The person who assisted me was very sweet, very nice, and seemed very knowledgeable about the care of people with memory issues. I didn't try the food but I checked the dining area and it looked clean and nice. I remember seeing a TV area and an outside area too.

I would highly recommend this community for you or your loved one without any hesitation. They are very attentive and the care that they have provided is more than I could have done for my loved one. They have activities like crafts, and socialization time with other residents. They also have games...

I would highly recommend this community for you or your loved one without any hesitation. They are very attentive and the care that they have provided is more than I could have done for my loved one. They have activities like crafts, and socialization time with other residents. They also have games for the residents to play to keep them up and busy, my loved one likes hanging out with the other residents.

Rocky Hollow Lake House seemed more designed for nursing home level and not assisted living level. I would probably say they probably function more towards the memory care than the assisted living part. We definitely didn't feel comfortable with that one. We found like the rooms weren't locked, so i...

Rocky Hollow Lake House seemed more designed for nursing home level and not assisted living level. I would probably say they probably function more towards the memory care than the assisted living part. We definitely didn't feel comfortable with that one. We found like the rooms weren't locked, so it didn't feel like an apartment, and it felt more like a bedroom. The staff was telling us that it had the biggest living area, but we'd seen a whole lot bigger. The room was like a bedroom with a little bit of a seating area. It was nothing like we have seen, so it didn't serve our needs at all. The staff who gave us a tour was very nice. We just overheard his staff talking, and I wouldn't have left my grandmother there if that was the only place around. It wasn't geared to somebody who has been independently living and now going into assisted living. Neither one of us found that to be comforting to hear the staff talking to the patients. The place was clean; it definitely smelled like a nursing home. The décor was less appealing. I really would not have tagged them as an assisted living. They really need to keep their memory care living. It should not be tagged as assisted living. It looked like patients were there for memory care, and my grandmother was going for interaction with other people, and it didn't look like that was going to be a place that was going to provide that for her.