Brookdale was "Home" to my Mom (and actually me). It felt cozy and welcoming. The staff could not be beat for taking care of her. I wish my Mom had not gotten to the unhealthy point of not being able to stay there. I would recommend the New Braunfels location to anyone wanting their relative to ...

Brookdale was "Home" to my Mom (and actually me). It felt cozy and welcoming. The staff could not be beat for taking care of her. I wish my Mom had not gotten to the unhealthy point of not being able to stay there. I would recommend the New Braunfels location to anyone wanting their relative to live in a caring and capable environment.

I absolutely love Brookdale New Braunfels. My mom has a lot of losses in her life in the last several years. She has been so unhappy no matter where she's been or what's been going on, but when we went to view the facility, she immediately fell in love with it. The day I showed up with her and they ...

I absolutely love Brookdale New Braunfels. My mom has a lot of losses in her life in the last several years. She has been so unhappy no matter where she's been or what's been going on, but when we went to view the facility, she immediately fell in love with it. The day I showed up with her and they opened the door, she says, "I'm home." She calls me and there is joy in her voice for the first time since before my sister died. She has said nothing but wonderful things. When I come to visit, the staff is amazing. They are keeping her engaged, so that she's not isolating herself. They're doing activities with them. The layout of the room was perfect. My mother wanted to be in an apartment, but she couldn't because she needs round-the-clock care more or less. The room she's in has a sitting room with a small kitchenette, which is just the microwave, the sink, and a small fridge. It has a bedroom with a nice-sized closet and its own personal bathroom with a shower. The layout is perfect. It gave my mom the feeling of being in her own apartment, and still gave us the peace of mind that people are going to take care of her, make sure she's fine, and that she gets her medicine when she's supposed to. I couldn't ask for a better place. It's great. In their dining area, nobody stays in their wheelchairs. They help them all get into a regular chair. They have a large area that has a TV and everyone can sit there. They have separate rooms that we can get if we want to have a family get-together, almost like a party room. They have another room that is set up like a study almost, but it has a TV in there, nice chairs for sitting and reading, a poker table set up, and another table set up for crafts. They allow pets as long as it's a pet you can take care of. It's pretty much a locked-in facility. None of the doors will just open. They have to have the codes to open them except the emergency exits, but it's not free access. If anything gets opened without putting in the code, alarms go off. There's no chance of anybody wandering out. It's very secure in that sense. In the center of the building is an outside area. They have a garden and a place where people can plant and an area for the pets and just for people to go and sit outside, and it's all very well maintained. The assistance that they give is specialized to the needs of the residents. It's a beautiful setup. They take care of the facility very well. The food is amazingly well. They have two menus for every meal that people can choose from. My mother can't handle most meats, so she eats a lot of fish. They will give her an additional menu with fish options for her. They always go above and beyond. She doesn't even want any snacks in her room. She said the food is so good. I really like the activities, too. They publish a calendar every month and we're able to highlight things for my mom. If we tell them we want her to be involved in something, they'll go get her if she doesn't come out. The value for the money is good. It's just a bit more than what I would want to pay. It's more on the upscale side of it, so it makes sense. I just wish it was less. I hope that other people find this place and can make it a home for their families because this has been an amazing place for us. It's given such a weight off of my shoulders.

The staff at Brookdale New Braunfels gave us a nice tour and were helpful, but the actual facility just had an old nursing home feel to it.

Our family had an in person tour and it was wonderful, the lady we worked with was so nice and even though we went with another community she continued to call us even a few months later to check on us to see how everything is going. The reason we did not choose this community was their smoking arra...

Our family had an in person tour and it was wonderful, the lady we worked with was so nice and even though we went with another community she continued to call us even a few months later to check on us to see how everything is going. The reason we did not choose this community was their smoking arrangement, our loved one has to smoke and it was not allowed here, but if it was allowed this would of been our first choice.