Independence Hill Assisted Living

This is not the place it once was. Many employees have left an I have been here two yrs plus with bone on bone issues needing help showering. There has been no problems ?I have always had female assistants helping me. All were very professional. This last week I had a new person, who rushed, did n...

This is not the place it once was. Many employees have left an I have been here two yrs plus with bone on bone issues needing help showering. There has been no problems ?I have always had female assistants helping me. All were very professional. This last week I had a new person, who rushed, did not follow directions. and as a result I almost fell. I reported the incident and said that I did not her to assist anymore. I was told ok. The next shower time I was told that it would be a male or her. I declined and requested a shower the next day. Ok I was told then the next day but it happened again. I refused again and rescheduled for Tomorrow I was told ok! Ditto for 5 days, several times each day, I am told ok and then same. thing over and over day and night. My daughter called and was told that I would be showered but each time the same thing occurred. The activities director here is very good, encourages the residents, always has a positive attitude.

Our family had an in person tour and this was actually the first community out of many we tour. It was a great experience, super nice. We had a family members previously live there so we already knew what to expect, however on the tour it just did not feel as nice as it seemed when our loved one liv...

Our family had an in person tour and this was actually the first community out of many we tour. It was a great experience, super nice. We had a family members previously live there so we already knew what to expect, however on the tour it just did not feel as nice as it seemed when our loved one lived there in previous years.

I think the staff are pretty attentive. I think the value for the services that our get for your money is really good. The food is good and and they offer a pretty good variety. We chose this community for its proximity to my house, the cost, and the apartment is close to the dining room and ...

I think the staff are pretty attentive. I think the value for the services that our get for your money is really good. The food is good and and they offer a pretty good variety. We chose this community for its proximity to my house, the cost, and the apartment is close to the dining room and on the first floor and easy to access to everything. I think they do a pretty good job and would definitely recommend this community.