Brookdale Allenmore

I went to Brookdale Allenmore (23rd Street). The people that I met with were great. The facility is fantastic. It is a little more expensive. The other place was $1,000 cheaper. I am looking specifically for studios. The reason why I am looking at only those that I have chosen is because, at this po...

I went to Brookdale Allenmore (23rd Street). The people that I met with were great. The facility is fantastic. It is a little more expensive. The other place was $1,000 cheaper. I am looking specifically for studios. The reason why I am looking at only those that I have chosen is because, at this point, they do spend down Medicaid. It's either two years or thirty six months. I've seen groups get together to play games. They were playing a trivia game all out in the lobby. They all seemed to be having fun. They have libraries, beauty salons, game rooms, and TV rooms. The patios out there are all nice. And the residents do the tending of many of the flowers, and have contests, and things like that.

My mother in law moved in here early this year. She is NOT an easy woman to please but I think she would have been happy here with time. Unfortunately, every time she signed up for an activity, it would be canceled for lack of staff. Her cable TV and internet were not working. When we tried to help,...

My mother in law moved in here early this year. She is NOT an easy woman to please but I think she would have been happy here with time. Unfortunately, every time she signed up for an activity, it would be canceled for lack of staff. Her cable TV and internet were not working. When we tried to help, we were told it was a problem with the facility. Brookdale provided no help so she felt very cut off with no communication to the outside world. According to her, [name removed] was just too busy dealing with multiple facilities to help a new move-in. She had other complaints. The food really was awful, based on when we dined with her, but the lack of follow through was the main reason she left.

My loved one was a resident at Brookdale Allenmore Assisted Living. It was not a good experience. Specifically, the care was slow...there was no follow through. My Mom was very happy at her previous facility, but we were told that the only way Medicaid would eventually pay was to move her to a place...

My loved one was a resident at Brookdale Allenmore Assisted Living. It was not a good experience. Specifically, the care was slow...there was no follow through. My Mom was very happy at her previous facility, but we were told that the only way Medicaid would eventually pay was to move her to a place where she could live for at least 2 years and her previous facility did not honor Medicaid. So, we moved her. I'm convinced that she would still be alive had she stayed at her previous facility. I could go on. My brother and I are sorry we had to move her. My mom preferred the previous facility that she was in. I visited my mom several times a week, so I easily saw the day to day goings on.

Moving our father into Brookdale Allenmore has been made easier by the constant communication and help from [name removed], The Community Relations Director. She has been a great help and source of knowledge during this process. She has always made herself available by phone to answer questions. The...

Moving our father into Brookdale Allenmore has been made easier by the constant communication and help from [name removed], The Community Relations Director. She has been a great help and source of knowledge during this process. She has always made herself available by phone to answer questions. The nursing staff and facility staff have been welcoming to our father as he makes this new life transition. The facility is clean and well maintained. We are happy with our choice to have our father at home in Brookdale Allenmore.

Our experience at the Allenmore location has been great. [name removed] has gone above and beyond, helping us from the start with warmth and patience, answering questions and making the changes we needed. The personal connection she made with my sister made her feel welcomed and confident during thi...

Our experience at the Allenmore location has been great. [name removed] has gone above and beyond, helping us from the start with warmth and patience, answering questions and making the changes we needed. The personal connection she made with my sister made her feel welcomed and confident during this big transition in her life.

We toured Brookdale Allenmore Assisted Living and it was very nice. The atmosphere was great. Everyone was very friendly. The facility was pretty clean. I think they were still getting the room in shape, so it wasn't totally clean. Some of the areas in the kitchenette room were a little worn down, b...

We toured Brookdale Allenmore Assisted Living and it was very nice. The atmosphere was great. Everyone was very friendly. The facility was pretty clean. I think they were still getting the room in shape, so it wasn't totally clean. Some of the areas in the kitchenette room were a little worn down, but not too bad. We began the process of filling out paperwork for my loved one to move in, but we were having some issues getting me approved to manage her finances. Also, my loved one's needs became greater than what I felt Brookdale could manage.