The Hampton & Ashley Inn

I went to The Hampton & The Ashley Inn. The dining looked good. The activities sounded really good. There's an activity director, so the people have a lot of different things to do. It's a big place with lots of different places for the residents to go, not just be in the same room all the time....

I went to The Hampton & The Ashley Inn. The dining looked good. The activities sounded really good. There's an activity director, so the people have a lot of different things to do. It's a big place with lots of different places for the residents to go, not just be in the same room all the time. For people who like that, that'd be good. The menu looked amazing and they had different dining rooms for various levels. If people needed extra help, there was a separate dining room set up for them. For people that didn't need help, they have one that was more like a normal dining room experience. The person who gave me the tour was really nice and very knowledgeable. The facility was very good. The problem is they have double occupancy rooms. The facility is also too big in a way that people could be lost there. If someone gets lost a lot, they might do better in a smaller place. There was a couple like yelling at each other, so that was a bit disturbing. It didn't have that sense of being cozy and the fact that they make you share a room is not great. It's kind of expensive to have to share a room with someone. The facility was really good aside from the double occupancy thing and it's not designed very well for people with memory problems, like hallways and stuff that people can get lost in.

I liked The Hampton & The Ashley Inn. Everybody was nice. The marketing director was very nice, very informative, and gave us a tour. I liked it. The facility was very clean and organized. It didn't have a bad smell. There were nice outdoor areas, and it was very secure. They seem to have a lot ...

I liked The Hampton & The Ashley Inn. Everybody was nice. The marketing director was very nice, very informative, and gave us a tour. I liked it. The facility was very clean and organized. It didn't have a bad smell. There were nice outdoor areas, and it was very secure. They seem to have a lot of activities and things to keep the residents busy. It was relatively small, which was good. It was not tiny, but it wasn't huge either. I would love to have my dad go there. They talked about having an October fest and a little carnival that was inside so that residents could go around to these different booths and do things. They have a music room and a TV room.

The care team at the Hampton and Ashley Inn are amazing people who REALLY care—for their residents and their well-being. The care team’s willingness to help not only the residents, but families, is something that stood out to us, continually. If there was anything we needed, there was always s...

The care team at the Hampton and Ashley Inn are amazing people who REALLY care—for their residents and their well-being. The care team’s willingness to help not only the residents, but families, is something that stood out to us, continually. If there was anything we needed, there was always someone who could help us. Mary and Melody at the Front Desk were always warm and welcoming. Nurse Katie and Nurse Kim took great care of my mother and would inform me of any changes. Brianna, Angie, and Caroline were so easy to work with. They made us feel comfortable immediately. They were so knowledgeable and very helpful throughout my mother’s stay. Everyone was highly approachable and very friendly, something we always appreciated. The facility was always very clean, something we noticed when we came at different hours of the day and night. We are so grateful to have found the Hampton and Ashley Inn. They have our highest recommendation.

We often went to The Hampton and The Ashley Inn three years ago to take care of my wife's grandmother who had memory loss issues. I like the fact that they're a very friendly environment, very clean, very community organized, and very good at getting the community together. And they want community v...

We often went to The Hampton and The Ashley Inn three years ago to take care of my wife's grandmother who had memory loss issues. I like the fact that they're a very friendly environment, very clean, very community organized, and very good at getting the community together. And they want community visits and stuff. They had all kinds of accommodations for that. We were able to have birthday parties and they accommodated rooms for giving us that time with our families. The room was not too bad. It seemed like a pretty good room. Sometimes I think they were short-staffed, so it took a long time for them to respond. I know there was some frustration around the fact that my wife's grandmother couldn't go to the restroom and, it wasn't in a very timely manner, they would pull the cord and it just took forever for them to get any help.

My mother is at The Hampton and The Ashley Inn. I think it's ideally sized. It has about 90 people in it in four different pods based on their abilities and capabilities. The larger pod that she lives in and spends her time and stuff in is ideally sized. They have activities going on, and they have ...

My mother is at The Hampton and The Ashley Inn. I think it's ideally sized. It has about 90 people in it in four different pods based on their abilities and capabilities. The larger pod that she lives in and spends her time and stuff in is ideally sized. They have activities going on, and they have 24-hour care. My mom tends to sleep for short periods and then walk around and be mobile and see what's going on and stuff. She can do that day and night and not be immediately rushed back to her room. It just turned out to be a good fit for her. The staff is excellent. They provide great care and they're very attentive. They have RNs on staff 24 hours a day, so they can deal with just about anything that could occur down there. I put my mom in during the COVID period when I wasn't even allowed to go into the facility. I've only been in it twice since then as they have begun to slowly relax there. They were really good about COVID. I would much rather not see my mom for some time than come in and have some fool walk in with COVID and infect them. They were really careful about that and they were tough. I appreciated the fact that they were taking care of my mom. The rooms were smaller, but they were functional. They don't have a lot of furniture and that kind of stuff in them. They have beds and dressers and most of the time, it seems like the occupants spend their time outside of the room anyway. There are so many social activity areas at the facility that most people seem to move from their rooms out into the various public areas like the little library they've set up. Whenever I go to visit mom, they have to kind of look for her where she's at in all the different places because she's a wanderer. If she hears loud voices, she gravitates towards them to see what's going on. She didn't want to participate. She just wants to see what's going on. The dining area is very nice and they have several depending on the function of the pod. They're very complete. They've got them set up currently for COVID separation and that kind of stuff, but if things ever go back to normal, they'll have probably greater occupancy at one time. It's very nice, has good furniture, solid, the kind of thing that people can sit in and be comfortable and beautiful. I had a meeting in one of the dining rooms with the staff and they just were well appointed with everything you'd possibly need. Upkeep and maintenance are excellent. Everything is clean and looks new. It's well done. I like the way it's set up, like in the main area, once you get past the entry guards, they have it set up so that somebody can watch the entire area all the time. They're constantly talking to people and they're constantly watching what's going on. I like that. That makes me feel good. There's no place they're going to disappear and perhaps fall or hurt themselves or whatever without being observed. They have a lot of activities. My mom doesn't participate in most of those, but they have bus trips and they go all over the place and do different things, malls, and that kind of stuff. If you're more mobile, there's a wealth of activity that would keep you busy. I get a newsletter every week or every month that shows me the kind of stuff they're doing and what they have planned this month. It's pretty extensive. They offer a wide range of things and they offer it daily. That means people can kind of pick and choose and if you don't want to do movie night tonight, it's going to happen often during the week, so that you don't miss anything just because you're busy doing something else and I like it. They have a hair salon and my mom is a frequent visitor to that. I have an arrangement set up so I'll pay monthly for that kind of service. They've been good about it. I'm looking at the February newsletter, and literally, stuff starts at 9:30 and runs until 8:00 at night. You couldn't possibly do all these in a single day. There are different kinds of activities for them to do and get involved in, some of which they participate in, and some of which they can sit and watch. The kind of activity that I needed for my mom was that kind of stimulation. I've had no trouble at all with the staff. They've called me many times for bumps, falls, that kind of stuff. They've been wonderful. The facility is excellent. They even have a very large outdoor area that the residents can access in good weather. It allows them to go outside and look at the flowers and yet still stay within a safe, contained space. I like that about it.

They took me for thousands of dollars for just 20 days. In my room, the TV and phone didn't work. The drapes on the window didn't work. There was a big bay window looking into the courtyard full of weeds, and they charged me for a courtyard view, which I wasn't aware of. If you told them to do s...

They took me for thousands of dollars for just 20 days. In my room, the TV and phone didn't work. The drapes on the window didn't work. There was a big bay window looking into the courtyard full of weeds, and they charged me for a courtyard view, which I wasn't aware of. If you told them to do something, you had to tell them 2-3 times. I had to have a blood draw, and they charged a considerable amount to bring someone in to do it. The problem is, they have an open shot to your bank account and can charge you at at any time for anything they want to, which is just not right. And they act like a bunch of [removed] when they're telling you something.