Care Partners Assisted Living – Appleton

When we first placed my mom there, I loved the facility and staff. they were attentive and communicated well. mom was there 8 months and then a new administrator was appointed. she stated in a meeting that she had no experience it was her first job as a director. most of the previous staff quit,...

When we first placed my mom there, I loved the facility and staff. they were attentive and communicated well. mom was there 8 months and then a new administrator was appointed. she stated in a meeting that she had no experience it was her first job as a director. most of the previous staff quit, new staff was unfriendly. everything seemed to go downhill at the facility. my mom became very sick and i was not notified by anyone at care partners. my mom passed away and the administrator did not notify me. the last two months of my mom's life, she couldnt chew foods and was suppose to have soft food diet and they gave her a sandwich on dry bread. the private rooms are nice and large with private bath and walk in shower. the activity director was a gem.

No doors that stay open for handicapped people. No roof over drop off or pick up area. Most of all do not trust managerial staff.

the activies were great when they have them. cant always find a person to come in,,the bingo games are fun with nice prizes of good quality..the painting projects were enjoyablethe .funiture is dirty, at least the arm chairs look very dirty..go sit on one. the food is ok one day and then the next it...

the activies were great when they have them. cant always find a person to come in,,the bingo games are fun with nice prizes of good quality..the painting projects were enjoyablethe .funiture is dirty, at least the arm chairs look very dirty..go sit on one. the food is ok one day and then the next it can be total junk. staff on phone while doing cares. i saw one staff member vaping in the building..its the same as smoking if you ask me. stopped in after dinner one time and floor was not sweep and tables were smeared with food while residents sat at them visiting with each other. staff didnt look busy, so why didnt they clean off the tables?the staff try very hard to please. managment changes like the weather. but my family member was happy.

1 thing that caught me off guard is that staff will sit and watch tv or sleep on the job..... Total turn off for a care facility.

Very poorly managed. Care Staff is very rude to residents and families. While the building is very nice and spacious, it does not make up for the poor quality of care.

Care Partners Assisted Living in Appleton is a very nice place. We got a good feeling about the place and it was positive. The staff was very good. It seemed like they have a good assortment of activities.