Ellen’s Home of Port Washington

We toured Ellen's Home of Port Washington and it looks like a newer place. It's in a beautiful subdivision. Sonja, our tour guide, did a fantastic job of touring us. They call it a senior assisted living, but I would say it felt more nursing home. It was the very first place that we went to. The r...

We toured Ellen's Home of Port Washington and it looks like a newer place. It's in a beautiful subdivision. Sonja, our tour guide, did a fantastic job of touring us. They call it a senior assisted living, but I would say it felt more nursing home. It was the very first place that we went to. The rooms were more like studio apartments. They were not bad, but in comparison to everything else that I've seen now, they were my least favorite. They were clean and you have some space in them, and I liked the fact that it was ranch-style, and everything was on one level. But they weren't as nice as the other places if I was to compare. The dining area was very nice. It seemed homey. It was spaced out so that if you wanted to eat with or dine with a friend, you could, and if you wanted to eat by yourself, you could do that, too. It seemed like they have an activity director or somebody who was in charge of activities, but I didn't see it in action. They seem to take a lot of photos of the residents doing stuff, and they had plenty of offerings according to their folder. I just wasn't there long enough to get a good feel. It sounded like you do some shopping trips, and they bring in some people to do tea time and bingo. Sonja was wonderful. She's worked there and worked her way up to a leadership position. She is very proud of their facility and there was a lot of kudos to them for it because I do think they take good care of it. However, it reminded me more of a nursing home and not assisted living. I felt like the age of the residents was more nursing home. I think my mom would have felt like I was dumping her up there to die rather than it being like the next phase in her life. But Sonja was energetic, answered any questions that I have, and was very professional. She met us at the door. She couldn't have done a better job of the tour in trying to explain their facility and what they could offer. She was great. I'm scoring based on assisted living and what I was looking for. To me, I was touring because I wanted an assisted living place, and I didn't feel like that's what they were.

Certain caregivers are not always respectful to the residents. Can be impatient and respond to simple requests in a disrespectful and rude manner. The staff do not appear to be overworked but quite the opposite. It seems as though there is no real supervision of the caregivers to avoid this kind ...

Certain caregivers are not always respectful to the residents. Can be impatient and respond to simple requests in a disrespectful and rude manner. The staff do not appear to be overworked but quite the opposite. It seems as though there is no real supervision of the caregivers to avoid this kind of thing.

My dad and I choose Ellen's Home of Port Washington to care for my mother when her needs exceeded our ability to care for her at home. We were concerned that making a wrong choice at this time would be detrimental to all of us particularly my mother who had end stage Parkinsons. We were made aware...

My dad and I choose Ellen's Home of Port Washington to care for my mother when her needs exceeded our ability to care for her at home. We were concerned that making a wrong choice at this time would be detrimental to all of us particularly my mother who had end stage Parkinsons. We were made aware of Ellen's Home by word of mouth. Turns out we did in fact make the right choice as the care my mother received in her short time (5 weeks+/-) at Ellen's was all we could hope for. The facility is as home like as such a facility can be and the staff is caring and compassionate. We are grateful for their efforts to make my mothers last weeks as comfortable as possible.

My mother had end stage Parkinsons and we choose Ellen's home for their facility and caring staff. She was there for about 5 weeks until the end. My dad tried to keep her at home as long as he was able but ultimately we recognized she needed professional care. This was my dad's, and my, first exp...

My mother had end stage Parkinsons and we choose Ellen's home for their facility and caring staff. She was there for about 5 weeks until the end. My dad tried to keep her at home as long as he was able but ultimately we recognized she needed professional care. This was my dad's, and my, first experience with facility based care and we were concerned that a wrong decision at this point would be detrimental for all of us- particularly my mother. I am here to say that our intuition about Ellen's Home was correct and that the care they provided (in conjunction with her insurance case workers) was exceptional. It is a small-ish facility that actually is as home-like as you can be yet still provide the range of support that is needed with a cross section of residents. Although we do not have long term experience to report I have no doubt that if needed we could rely on Ellens' Home and the wonderful staff to make this experience as positive as possible for the resident and family. Their work and care for my mother is greatly appreciated.