I have been using Home Instead for nearly a year and a half and could not be happier with the level of care, compassion and service. My spouse has cognitive issues. Our caregiver has bonded with my wife to a level I never expected. She helps her not only with basic care but goes well beyond by doing her hair, skin care, makeup and nails. Those touches are what I think helped my wife get comfortable and trust the caregiver. She also helps out with household chores such as cleaning and laundry which is a great benefit to me. I am able to get some time for stress relieving activity and run errands with complete confidence that my spouse is safe, comfortable and engaged in activity. Home Instead office is easy to work with to adjust schedules 24/7. I highly recommend Home Instead.