Home Instead Senior Care

I have been using Home Instead for nearly a year and a half and could not be happier with the level of care, compassion and service. My spouse has cognitive issues. Our caregiver has bonded with my wife to a level I never expected. She helps her not only with basic care but goes well beyond by doing her hair, skin care, makeup and nails. Those touches are what I think helped my wife get comfortable and trust the caregiver. She also helps out with household chores such as cleaning and laundry which is a great benefit to me. I am able to get some time for stress relieving activity and run errands with complete confidence that my spouse is safe, comfortable and engaged in activity. Home Instead office is easy to work with to adjust schedules 24/7. I highly recommend Home Instead.

Home instead helps me with my Mom - I work full time and can't always get her to her Doctor's appts. Home Instead caregivers pick her up, take her to her appt and bring her home. Then they report back to me as to what happened at the appt. They usually have a little time left to do a little housekeeping as well. They make my life so much easier, and Mom enjoys meeting the different caregivers. Scheduling is always easy and they have always provided a caregiver, even when I gave them little notice. I would give them 10 stars if I could

Parkinson's is a dreaded disease for both the patient and caregiver, who oftentimes is the spouse. When my husband was diagnosed in 2018, I thought I could manage. After months of trying to provide 24/7 care I had to admit I needed help. I tried two other companies; one of whom provided an amazing caregiver but when she left the company an adequate replacement wasn't found. I asked our Parkinson's doctor if they had any success in referring patients to an in-home caregiving service. The office staff was very enthusiastic about Home Instead. The staff member told me she was thrilled with the quality of caregivers provided to her mom. Her recommendation turned out to be a blessing from God a Divine Appointment to be certain. Every caregiver has been professional, courteous, respectful and have proven themselves trustworthy. Most importantly is the level of care they offer my husband. I never imagined he could receive even BETTER care than what I tried to provide but the caregivers have provided a level of companionship. particularly the male caregivers, that I cannot. They fill a void that I haven't been successful in filling. When faced with the all important decision of entrusting your loved one with in-home caregivers you can trust Home Instead. From the ownership, to the schedulers, the office staff to the caregivers they are exceptionally gifted and caring. Thanks Home Instead for helping this challenged spouse and my precious husband.

This is who you want helping your loved ones! My Dad needed care and we weren’t given much notice- Home Instead was a God send. They quickly put together a small team and were in touch the entire way. Cynthia, Robert, & Dana are simply amazing human beings. My father was so happy having them there and they looked after him so well. I always felt care and concern in their interactions, even with Jen & Dawn from the office. I could reach them 24/7 & anything we needed help with was no problem. Our family will be forever grateful that you could be there for our Dad. Bless you all!

My wife, nearly blind and with poor balance, fell in our home and broke her arm. After three weeks at Banner Boswell hospital and rehabilitation center, she returned home and we used Home Instead (HI) for three weeks, for 24 hours per day. The nurses provided by HI were outstanding in every way. They were cheerful, helpful, took initiative, bathed and dressed my wife, and helped with feeding her and with keeping the house and bedroom clean. The HI nurses were great companions for my wife, and they anticipated her needs. I would not hesitate to use HI services again or to enthusiastically recommend them to others.

The staff at Home Instead Senior Care has made the care of my Aunt so much easier. She has two caretakers and she is extremely pleased with both of them. They each have their own strengths, but provide extraordinary care for her and her home.

My care was explained ahead of time as to what to expect and cost Lisa was most caring of my needs and flexible as to managing the daily hours. Being an independent type this was helpful to the household. Follow up by management also timely. No surprises but positive ones.

I want to provide my strongest possible endorsement of Home Instead under the direction of Julie Huebner in Phoenix’s west valley. I was in crisis: suddenly, in one week my mom changed from being fiercely independent to unable to read a calendar. I work and I needed someone to be with my mom when she woke up: to answer her questions, to help her dress, and to provide stability and keep her oriented until we could figure out what was going on. I needed all of this immediately. I needed someone skilled, trustworthy, and caring. One benefit of working in a college of nursing is that I received recommendations from nurses, therapists, and advanced practice providers. Home Instead was recommended more than any other. I called on a Friday; Julie Huebner met me the following Sunday; Shaleen started helping my mom on Monday. I was impressed with Home Instead’s training programs, vetting procedures, and flexibility of service. Several times Home Instead was there during crucial times when I couldn’t be. And when, after several weeks, we no longer needed Home Instead’s help, I was able to end our commitment within 48 hours. No contracts, no penalties, no strings attached. Being able to rely on a business like Home Instead was a blessing; I couldn’t have gotten through those weeks without them.

We have been so pleased with our care from Home Instead. My parents have caregivers that go above and beyond every single day! The office staff has been just as attentive and responsive! Not only are my parents receiving great care, but the caregivers truly love my parents. I can not imagine asking for anything more!

I would highly recommend Home Instead Senior Care located in Surprise, AZ. For peace of mind, I wanted someone to check in with my Mom weekly to help with household tasks, like changing sheets, laundry, light clean up, and simple companionship. I met the owners, Brian and Julie, and immediately felt like they had my Mom's best interest at heart. They matched my Mom with a wonderful woman that came each week - not a different person each week, etc., which was wonderful. Without Home Instead, I would have never allowed my Mom to stay an extra few weeks this year after all of her snowbird friends had gone back home. I felt comfortable knowing Home Instead was one call away if we needed anything. I can not recommend them enough. It is well worth it!

We strongly recommend Home Instead. We’ve been using them for over a year and we love it. We will continue to use them more and more, no question. They turned a shopper into a buyer!

Excellent selection of home caregivers, well-trained.

Mom and I love the caregivers you send us. They are all so nice and helpful.

Very professional organization and caregivers know what is expected in job duties. I would highly recommend them!

Good Services and very helpful

Everyone we had contact with was very knowledgeable and helpful for our situation.

Ladies were very caring and we felt safe!

I like it that we can get the same person most of the time.

Very dependable and pleasant care giving.

I left before the helper arrived (by plan) and returned after she left. All seemed to go well. I did need to give her instructions on how to encourage my husband to shower with her help. I also gave her suggestions on food as my husband's appetite is very poor. I like the fact that this company is local and returns my phone calls.

I met with owner to gather information about services. All went very well & I۪m looking forward to having them help me through rehabilitation.Thank you.

The caregivers are knowledgeable and friendly. I've enjoyed having them in my home.

I have let you know a couple of times what would be helpful and you respond well.

So far everything is going well. I۪m quite comfortable and happy to have Marsha and Chandra as my angels. Thank you Ginger

The three caregivers who work with my wife are great. They are dependable, on time, and go out of their way to help all the time. It takes a great burden off my shoulders, if only for a few hours.

Very friendly, honest and caring for the best interest of my mother

appointments have been easy to make and rearrange as circumstances merit. Those who have helped us have been very nice and as helpful as needed.

I like the fact that you have high quality, caring employees who communicate with family members and keep them up to date on everything going on with an elderly parent. How you streamline care for the individual and look out for the needs of the loved one being cared for.

excellent service

We appreciate your consistency and organization in all your activities. Your people are first rate and well schooled in caring for seniors. John and Ann Francis

Mom and I live in different states and I needed some support for her that I could trust.Home Instead has provided peace of mind to me for several months. Mom is eating better, following doctor۪s orders and in an improved emotional state because of the caregivers from Home Instead. She looks forward to each day with anticipation and has regained her positive attitude!Thank you so much!

FamilyAssets looked at 29 reviews and calculated that Home Instead Senior Care has a weighted rating of 4.728 which makes it the #2 ranked home care provider within miles of Surprise, Arizona.