ratings above

I just signed off on the last time sheets for synergy last night. I'm relieved the 7mos with them are finally over with! [Name removed] the owner, her daughter [name removed] and the 2 caregivers [name removed] and [name removed] made my life a living hell for those 7mos. [Name removed] and [name ...

I just signed off on the last time sheets for synergy last night. I'm relieved the 7mos with them are finally over with! [Name removed] the owner, her daughter [name removed] and the 2 caregivers [name removed] and [name removed] made my life a living hell for those 7mos. [Name removed] and [name removed] used the 7mos to try and get rid of me. They had the caregivers come in and pry into my personal business, asking questions constantly that they had no business asking. They eavesdropped on my conversations with friends who were visiting, when they weren't joining in on the conversations. My friends couldn't stand either one of the caregivers. They told me I should report [name removed] for snapping at me constantly, in front of witnesses, for constantly complaining about having to clean. [Name removed] even threw a tantrum in front of 2 of her supervisors and 1 of my attorneys. Her supervisors did nothing, that's why I didn't complain about the snapping. But I was embarrassed! Then there was [name removed] who didn't want to work either, she just wants to talk about how wonderful she is and how many guys are after her. She thinks she's a great catch! Both of these caregivers are too old, too physically unfit, too lazy and too incompetent for their jobs. The staff doesn't care what the clients need or want, they won't even consult the client before making changes. I would never deal with synergy again, nor would I recommend them. They also left me with no ride to the dr in an emergency. The caregiver who would have taken me was suddenly assigned to work with my neighbor across the street at the same time she used to work for me. I saw her car there every Friday, until I dumped synergy. Then the caregiver wasn't working there anymore. Talk about being cruel and thoughtless!

ALthough there were several very nice caregivers, one in particular was very good, the main issue was that My mom's home became a revolving door. there were so many different people and most of them had not been trained or monitored to know the routine and the requirements. So each new person woul...

ALthough there were several very nice caregivers, one in particular was very good, the main issue was that My mom's home became a revolving door. there were so many different people and most of them had not been trained or monitored to know the routine and the requirements. So each new person would have to be taught by a separate person I hired who had been with my mom for a while. Mom required 24/7 care . Scheduling was difficult for this company so mom never knew who was going to show up,. Eventually I required a schedule be provided. It was very difficult for my mom to feel really taken care of as she could not expect the same person daily. We asked to limit the number of new people. Eventually Mom did not do well as she was not getting cleaned properly and ended up in the hospital with an infection. After the hospital she was release for rehab in a nursing home, but within a couple of weeks, the infection grew worse and she died of sepsis. This agency was only there from 3 PM to 10 AM and then weekends.

I have only positive things to say on how Synergy Home Care Greenfield runs and operates their business. In all of my discussions/ interactions with [name removed] the owner; it is very apparent that her clients/ family members well being and safety of her employees is the number one priority. To ...

I have only positive things to say on how Synergy Home Care Greenfield runs and operates their business. In all of my discussions/ interactions with [name removed] the owner; it is very apparent that her clients/ family members well being and safety of her employees is the number one priority. To put it simple, their main focus is on positive interactions with anyone they come in contact with. Their attention to detail when it comes to filling out reports and investing back in the business are clearly seen through the results they are getting in the areas of safety for their employees and growth of their client base. This cannot be achieved without extreme passion and care for what they do. Well done team Synergy.