We're in the process of moving our aunt to Ingleside at Rock Creek. The location is the first reason why we chose this place. And by being a newer facility, it's a nice place, the rooms are nice and a good size. The staff, from the visit, I did an hour of talking and touring the place. It was clean ...

We're in the process of moving our aunt to Ingleside at Rock Creek. The location is the first reason why we chose this place. And by being a newer facility, it's a nice place, the rooms are nice and a good size. The staff, from the visit, I did an hour of talking and touring the place. It was clean and everybody seemed friendly. It just seemed like a well-organized place. One thing I like about it is when my aunt goes there and as her condition progresses, they have long-term care there. That way, she would not have to move to another facility, she would just remain there and just transfer to the long-term care unit. I like that they offer assistance if your funds are running out, they don't just kick you out. They do an evaluation, as they have a foundation that would help cover the costs.

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My father has a stroke back in September 2021. After he was discharge from the hospital and acute rehabilitation it was advised that he continue rehabilitation at a skilled nursing facility. Ingleside was my first choice because of the great reviews I had read. Well when my father was transfer to In...

My father has a stroke back in September 2021. After he was discharge from the hospital and acute rehabilitation it was advised that he continue rehabilitation at a skilled nursing facility. Ingleside was my first choice because of the great reviews I had read. Well when my father was transfer to Ingleside I spoke to the director of nursing Boi whom seem to very candied in our conversation. He even shared I was jot my fathers point / emergency contact not understanding how that could be, when his admission paperwork was sent over from another facility with All my information provided. After that night I was unable to speak to anyone from the medical team until 9 days later the day my father was bring discharged. Prior to his discharge a was in very close contact with the Social Worker Kim to prepare for his discharge planning. Two days before my fathers actually discharge date I asked if someone (Dr/ Nurse) on the medical team would follow up with me. Due to following up his medication prescriptions, pharmacy we would be using. Needless to say the day my father was discharged on a home on a Saturday with no prescriptions available nor any been called in prior to him being discharged. When I contacted the nurses station someone finally answer I spoke to Nurse Beatrice and do eager to rush me off the phone as I was attempting inquire about my how would my fathers prescriptions would be handled. She then told me they the Dr. had called the prescriptions in. I began to question her statement bring I hadn’t spoke with anyone from the medical team to provide any forthcoming information. After getting my father home it took me over 4 hours to get his medication called in and picked up. The follow with this horrible. The way this staffing handled his discharge planning was very neglectful. The facility is beautiful, but the staffing needs a lot of work and possible some retraining. Not my ideal place of sending my love one. “ What looks good on the outside isn’t always good on the inside “.

“My husband was severely disabled and I had just retired from an active law practice. My world was getting smaller and smaller. Then we moved to Ingleside at Rock Creek and my world opened up. Our future care was assured in this beautiful continuing care community. I tried new activities outsid...

“My husband was severely disabled and I had just retired from an active law practice. My world was getting smaller and smaller. Then we moved to Ingleside at Rock Creek and my world opened up. Our future care was assured in this beautiful continuing care community. I tried new activities outside my comfort zone—poetry reading, new exercise challenges, fascinating discussion groups, art lessons, evening cocktails with new friends in the lovely landscaped courtyard, walks on the trails of Rock Creek. Even with the Covid 19 restrictions, my world grew larger and larger. We were protected and cared for. My burdens lightened. My days brightened. Ingleside at Rock Creek was the perfect choice for us.”