Nicely renovated rooms but the services by the staff (I.e., nurses aids, nurses) need improvement. One would expect that the service would be exceptional since the patient pays over $560/day for a private room, but that’s not the case. Patients are not checked on a regular basis unless they are called. Only one or two aids are very good and helpful, but there are other aids on the later shift that take long to respond to patient’s call, approximately 10-15 minutes. Sometimes the phone just keeps ringing and no one comes. Patients that require assistance to the bathroom wait so long that sometimes they have accidents. No one responds to patient calls between 12am-4am. Not sure how often bedding is supposed to be changed out, but the 10 days my loved one was staying there, it wasn’t changed out once. What’s the sense of having a 24hr visiting, when no family member is allowed to stay over night to ensure their loved one is taken care of properly. Thank goodness my loved one was released early.