If no stars was an option I would definitely choose no stars. The care at skilled nursing level was not good. My loved one was not showered, was not placed on the toilet or gotten out of bed for most meals. The Director of nursing as well as the administrator could be found in the parking lot smokin...

If no stars was an option I would definitely choose no stars. The care at skilled nursing level was not good. My loved one was not showered, was not placed on the toilet or gotten out of bed for most meals. The Director of nursing as well as the administrator could be found in the parking lot smoking most of the day and did not respect my concerns or address them. I would not recommend the facility. A few of the nurses on the 4th floor were kind, most had no idea what the plan of care was and the nursing assistants were consistently unaware of plan of care or how to move the patient. Physical therapy tried, occupational therapy did not order and elevated toilet seat until the day prior to leaving the facility. The patient lost ground significantly during her 38 day stay and now is in an assisted living . Prior to going to Windemere she lived fairly independently at an independent living apartment. As a nurse of over 30 years I would strongly recommend that you continue your search if you are considering placing someone you care about here.

The hospice floor is absolutely dreadful. As a returning visitor I can say with all honesty that the conditions in which these elderly residents have been subject to live is disgusting and I find it disheartening to see such a lack of concern from the caregivers. It''s like a prison up there. The fl...

The hospice floor is absolutely dreadful. As a returning visitor I can say with all honesty that the conditions in which these elderly residents have been subject to live is disgusting and I find it disheartening to see such a lack of concern from the caregivers. It''s like a prison up there. The floors are sticky and the smell is absolutely putrid. I feel bad for anyone who has to put their parent(s) in the care of this facility. They need to shut it down.

Why would a senior living center were you have 80 and 90 year old residents most with walkers not have the handicap front electric doors not working??? They have to struggle opening the door with one hand and the walker with the other. Also the transportation bus hasn''t moved in few years. The m...

Why would a senior living center were you have 80 and 90 year old residents most with walkers not have the handicap front electric doors not working??? They have to struggle opening the door with one hand and the walker with the other. Also the transportation bus hasn''t moved in few years. The movie theater closed for 2 years along with the dining room closed. Very mismanaged placed, residents need to reduce their own rent til they get what they pay for. The building is old it was hotel back in the 80''s , roof leaks in places needs new carpet. The owner raised the rent 6 month''s ago and can''t keep good help...think twice and ask questions before moving here...

Everything promised when signing the lease never came true...! Transportation bus hasn''t moved in three years...no recreation unless you do it yourself. No bingo, bunco, and other games to make the day go by..no excercise either...just a prisoner in your own room. No movies in the movie theater and...

Everything promised when signing the lease never came true...! Transportation bus hasn''t moved in three years...no recreation unless you do it yourself. No bingo, bunco, and other games to make the day go by..no excercise either...just a prisoner in your own room. No movies in the movie theater and dining room closed for two years now...The Java Joe café closed where you were able to get a coffee and sandwich.... This place is just very mismanaged.. and no help..Think twice before signing a lease... This place just can''t keep help...people work here for a few weeks then quit. They need to reduce the rent of all the independent people living here or the residents should just stop paying rent until they get what they pay for...Needs a new owner...! To the owners response... You are right the pandemic is over..Things are far from being back to NORMAL at Windermere Park. So why isn''t your dining room open, your bus still not moved in 3 years, movie theater closed, Java Joes Closed, your little store to buy things closed..when it rains you have buckets here and there because roof leaks...shall I continue what is wrong...! and you raised the rent 6 month''s ago.. Plus the tenants complain about the food...so don''t blame the pandemic for everything take some blame because of help shortage...Just pay them more..Have picnics in the greenbelt area and live music to keep the Independent residents happy and get what they pay for...