Do not go here!!!!! Avoid at all costs!! You will never be put in touch with the right person. Ever!! I went to the ER back in August 2021 with abdominal pain. The doctor immediately told me there was no ultrasound tech on duty. She told me to drive to Mission Hospital in Asheville and she gave me a piece of paper to give Mission when I arrived. I was at this ER for less than 10 minutes due to my case being an emergency. My spouse drove me to Asheville & Mission took me right in and I had an emergency surgery for an ovarian torsion at 1am. Then, out of the blue I got a bill from Transylvania hospital for $350 for my ER copay. What the heck? I wasn’t even there for 10 minutes and they didn’t have the staff to help me??? I’d already paid my $350 copay to Mission Hospital along with my coinsurance payments for the OR, docs, scans and the like. Over the next 5 months, I proactively called Transylvania hospital asking to speak with someone about this bill. Every time, a nice person told me they were reviewing this and it was in my chart. Finally after 5-6 calls with no help, I stopped calling. Then today, EIGHT months after this ordeal ———when I’d called them constantly, they've started trying to collect this copay again. I’m at a total loss. I have perfect credit and have never had a late payment in my life. This hospital’s back end administrative system is simply terrible. Avoid at all costs.