These folks at New Hope are phenomenal! Before COVID hit the facility, they were organized and had a plan. They were prepared. Lily worked day and night in preparation. Even from home she was taking our calls. Who does that? Lily, a loving, caring lady that loves her residents. Lily always goe...

These folks at New Hope are phenomenal! Before COVID hit the facility, they were organized and had a plan. They were prepared. Lily worked day and night in preparation. Even from home she was taking our calls. Who does that? Lily, a loving, caring lady that loves her residents. Lily always goes above and beyond the call of duty for her residents which is so appreciated. Susan is the backbone of New Hope. She is so very strong and courageous as she takes on all of these challenges. She keeps everyone on track and is always prepared. I think she is at the facility more than her own home. That is dedication and it is greatly appreciated. During the COVID outbreak all of the staff went above and beyond the call of duty and it is so much appreciated. I couldn''t imagine how difficult it was to keep everything so organized and sanitized. Mariam, she is in activities, a special thanks to her, for keeping all of the residents going forward with life during this time. I can not tell you how important Mariam is in her position. All of the activities that she prepares for them is incredible. On her own time, she will shop and prepare activities at home. She is always diligently working on keeping the residents living. From the housekeeping staff, nurses, CNA''s to Jo our maintenance guy they are all phenomenal! And did a phenomenal job during our outbreak of Covid. I am so blessed to have everyone at New Hope in my life! Thank ya''ll!

My dad has been here for a year. He has dementia and it was getting hard to care for him at home. I did not come to the decision to put him a nursing home easily. I''m so very glad I made the right decision. He has thrived and put on weight. He is well liked and loved there. The proximity t...

My dad has been here for a year. He has dementia and it was getting hard to care for him at home. I did not come to the decision to put him a nursing home easily. I''m so very glad I made the right decision. He has thrived and put on weight. He is well liked and loved there. The proximity to home played a big factor. They helped get him all the help he needed and helped me get through all the paperwork I was not familiar with. True life savors to what I considered a trying time. Level of care is amazing as are the staff and coordinators. Chastity Simmons, thank you for being so patient with me.

I highly recommend this place to any who needs rehabilitation. My dad was transferred from hospital to New Hope Manor. Worst place ever. We were fortunate to see Chad and get my dad moved to Encompass. This place is awesome and all the staff are caring and professional. My dad began making small imp...

I highly recommend this place to any who needs rehabilitation. My dad was transferred from hospital to New Hope Manor. Worst place ever. We were fortunate to see Chad and get my dad moved to Encompass. This place is awesome and all the staff are caring and professional. My dad began making small improvements every day. The therapist made great progress even with my dad broken neck. The nurses, therapist, staff, and doctors are awesome. Thank you so much for helping my dad get better and help him see so many caring people. Keep up the great work and continue your caring attitude and attention to details.

This place is amazing! All of the staff is very attentive from the nurses desk (Andrea, Suzy, Marsha etc.) to the floor (Jerry, Austin, the twins, Jo, Patricia etc.) It is clean. The staff is loving and caring. Being in this industry takes a special calling and New Hope Manor has it! This is a fam...

This place is amazing! All of the staff is very attentive from the nurses desk (Andrea, Suzy, Marsha etc.) to the floor (Jerry, Austin, the twins, Jo, Patricia etc.) It is clean. The staff is loving and caring. Being in this industry takes a special calling and New Hope Manor has it! This is a family! (corporate we need to keep them all happy, so they stay!)Of course you must have an amazing behind the scenes team to make the floor so outstanding! Lily, Suzanne and Suzanne thank y''all for being so awesome! Don''t let me forget to mention the wonderful Activities Dept., those two girls running it are above and beyond fantastic! Almost forgot physical therapy! They rock! Thank all of y''all at New Hope for taking such great care of my mom and always being on top of all of her needs! It truly means the world to me to know I don''t have to worry about her and when there is a concern y''all (especially Andrea her hall nurse) are always a step ahead of me!