Envoy Of Westover Hills

Assisted Living|Nursing Homes

Envoy Of Westover Hills

4403 Forest Hill Avenue, Richmond , Virginia , 23225

financial-Resources View On Map
Assisted Living|Nursing Homes

Overview

Envoy Of Westover Hills


Welcome to Envoy Of Westover Hills, a nursing home community located in Richmond, Virginia. The cost of the nursing home community at Envoy Of Westover Hills starts at a monthly rate of $1,500 to $6,691. There may be some additional services that could increase the cost of care, depending on the services that you may need. When you visit the community, please check to see if pets are allowed to live in the community with you.

There are 11 hospitals within 25 miles of Envoy Of Westover Hills. The two closest hospitals are Cjw Medical Center which is 2.5 miles away and Medical College Of Virginia Hospitals which is 3.1 miles away.

Some of the key amenities available at Envoy Of Westover Hills are:

  • Housekeeping
  • Social Outings
  • Washer & Dryer in Unit
  • Clubs & Communities
  • Outdoor Areas


Compare Pricing for

Envoy Of Westover Hills

Get your best price

Average price for Envoy Of Westover Hills

$4,144/month

Your price will likely be less.

You may be able to take advantage of:

  • Direct discounts from this community
  • VA assistance
  • Medicare and Medicaid assistance
  • Insurance
  • Proceeds from selling a home
  • Bridge loans

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8.3
Resident Review Score financial-Resources
Loved
#5 out of 104 in Richmond , Virginia

Aggregated reviews in this score

Most Loved 41
70% Complete
Loved7
70% Complete
Good2
70% Complete
Average 0
70% Complete
Below Average10

Reviews


Patrice Mack June 2022

If you are looking for a clean well organized facility this is where you should bring your loved one. Everyone was so polite and very Helpful. The CNA''s always made sure my grandmother was cleaned and well groomed. The nurses were patient and very efficient with her medication. I love the fact tha...

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Avante Carter June 2022

Lovely lovely staff. Friendly demeanor with great work ethic. The ED is so professional and attentive. You can tell he cares immensely about not only the residents but staff as well. I will be visiting my grandmother on Mother’s Day for a special event. I truly appreciate the care provide to ...

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Cherry Jordan June 2022

Envoy is the best Facility its very clean and feels like home.The staff is very nice and well mannered they take good care of the residents.The residents appeared to be pleased with the facility.I spoke with some residents along the way they were very excited about the activities ,they had planned f...

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Big Dreco May 2022

Was indecisive about having strangers take care of my great uncle but once touring the facility and getting a personal tour from the administrative himself i was at ease. If i ever call before coming or just to call because of concerns Mr Hales has never not answered or returned my call. My uncle is...

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Happy King May 2022

What a quaint place for my family member to be… I went to finally see my family member who is residing on the James River Unit… he was so surprised to see me and was so happy… I asked him how were they treating him and he nodded with a smile. That made me feel good that he is doing well and t...

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Mariah Kelley May 2022

My family and I are very satisfied with the love and care that my father is being treated with during his stay at Envoy. The staff is very knowledgeable and kind. They were very attentive and professional. I highly recommend this facility for anyone. :-)

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Annual Data

Envoy Of Westover Hills


Availability

Each community has a certified number of beds that are available.

Certified beds
174
118.6 Local Avg
Certified beds
174
118.6 Local Avg

Ratings

User ratings are a trustworthy source of information about a community.

Overall
1
2.1 Local Avg
Health Inspection
1
2.3 Local Avg
Overall
1
2.1 Local Avg
Health Inspection
1
2.3 Local Avg
Quality
4
3.4 Local Avg
Staff
1
1.9 Local Avg
Quality
4
3.4 Local Avg
Staff
1
1.9 Local Avg
Long Stay Quality
4
3.1 Local Avg
Short Stay Quality
3
3.7 Local Avg
Long Stay Quality
4
3.1 Local Avg
Short Stay Quality
3
3.7 Local Avg

Incidents

Incidents within a community must be reported and documented.

Reported
incidents
0
NA Local Avg
Substantiated
complaints
9
6.3 Local Avg
Reported
incidents
0
NA Local Avg
Substantiated
complaints
9
6.3 Local Avg
Infection control
citations
4
2.0 Local Avg
Fines
3
1.7 Local Avg
Infection control
citations
4
2.0 Local Avg
Fines
3
1.7 Local Avg
Amount of fines
16145.35
28,236.4 Local Avg
Payment denails
0
0.1 Local Avg
Amount of fines
16145.35
28,236.4 Local Avg
Payment denails
0
0.1 Local Avg
Penalties
3
1.8 Local Avg
Penalties
3
1.8 Local Avg

Staff Hours (per resident per day)

Licensed staff
hours
1.0
1.5 Local Avg
Total nurse hours
2.1
3.3 Local Avg
Licensed staff
hours
1.0
1.5 Local Avg
Total nurse hours
2.1
3.3 Local Avg
Weekend nurse
hours
1.9
2.9 Local Avg
Weekend RN
hours
0.1
0.3 Local Avg
Weekend nurse
hours
1.9
2.9 Local Avg
Weekend RN
hours
0.1
0.3 Local Avg
Nurse aide (non-licensed)
hours
1.1
1.9 Local Avg
LPN (licensed)
hours
0.8
1.0 Local Avg
Nurse aide (non-licensed)
hours
1.1
1.9 Local Avg
LPN (licensed)
hours
0.8
1.0 Local Avg
RN (licensed)
hours
0.2
0.5 Local Avg
RN (licensed)
hours
0.2
0.5 Local Avg

Staff Turnover (per year)

Nursing staff
61.2%
57.1% Local Avg
Registered Nurses
55.6%
56.5% Local Avg
Nursing staff
61.2%
57.1% Local Avg
Registered Nurses
55.6%
56.5% Local Avg
Administrators who left
2
1.1 Local Avg
Administrators who left
2
1.1 Local Avg

Facility Details

  • Legal name

    ENVOY OF WESTOVER HILLS

  • Ownership type

    For profit - Corporation

  • Federal provider number

    495327

  • Provider SSA county code

    791

  • Certification

    Medicare and Medicaid

  • Medicaid start date

    1998-02-01

  • Type of council

    Resident

  • Ownership change in last 12 months

    No

  • Health inspection in last 2 years

    No

  • Located in hospital

    No

  • Continuing Care Retirement Community

    No


Amenities

Envoy Of Westover Hills


financial-Resources

Housekeeping

financial-Resources

Social Outings

financial-Resources

Washer & Dryer in Unit

financial-Resources

Clubs & Communities

financial-Resources

Outdoor Areas


Landscaped Grounds


Activity Center Arts and Crafts


174 Total Units


Nurses Pain Management Cardiac Care Wound Care Occupational Therapy Physical Therapy Dialysis Care Stroke Care Speech Therapy 168 Current Occupants Certified by Medicare and Medicaid Medicare Participant Since 02/01/1998 Offers Resident/Family Counciling


15 Total Deficiencies Reported 15 Health Standard Deficiencies 5 Health Complaint Deficiencies 0 Total Incidents Reported 15 Total Complaints Reported 0 Total Fines Imposed $0 in Fines Imposed 0 Payment Denials 0 Penalties Imposed


Library & Computer Lounge Assisted Living Independent Living Memory Care Hospice Respite

Nearby

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7101 Jahnke Road, Richmond, VA

Distance: 2.5 miles

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